Holiday Inn BERN-WESTSIDE by IHG

Property class: 4
Family-friendly hotel with full-service spa, connected to a shopping center, near Westside

Choose dates to view prices

At Holiday Inn BERN-WESTSIDE by IHG, you'll be within a 10-minute drive of Westside and Federal Palace. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis. Other highlights include a water park, a bar/lounge, and a kids' club.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Connecting rooms available
$142
The current price is $162 total
includes taxes & fees
Nov 29 - Nov 30

Why we love this property

Work and play paradise
Located in a business district with shopping nearby, this hotel offers meeting rooms and a business center. Spa services and a bar await after work.
Dining and winery events
A restaurant, cafe, and bar create delicious options at this hotel. Private dining for couples awaits, plus winery release events and buffet breakfasts.
Water wonderland
This hotel features a water park where aquatic adventures await. Splash zones and slides create the perfect setting for cool water fun.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed (High Floor)

A hotel room with a bed, desk, chair, and a television.

Standard Room, 1 Queen Bed (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with two beds, a nightstand, a lamp, and a phone.

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, two bedside tables, a nightstand with a phone, and a door.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(14 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, desk, chair, and a small playpen.

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds (High Floor)

A hotel room with two beds, a nightstand, a lamp, and a phone.

Standard Room, 2 Twin Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a nightstand, a lamp, and a phone.

Standard Room, 2 Twin Beds

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Accessible

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 Queen Bed, Accessible

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

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includes taxes & fees
Dec 11 - Dec 12
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About the neighborhood

Map
Riedbachstrasse 96, Bern, BE, 3027

What's nearby

  • Westside - 1 min walk - 0.1 km
  • Federal Palace - 9 min drive - 7.5 km
  • Wankdorf Stadium - 9 min drive - 11.7 km
  • Bern Rose Garden - 10 min drive - 8.6 km
  • Berner Munster - 10 min drive - 8.2 km

Getting around

  • Bern (BRN-Belp) - 29 min drive
  • Kerzers Station - 11 min drive
  • Guemmenen Station - 12 min drive
  • Bern Station - 12 min drive

Restaurants

  • ‪Nooch Westside - ‬1 min walk
  • ‪Bahnhof Bümpliz Süd - ‬5 min drive
  • ‪Brasserie Bits&Bites - ‬1 min walk
  • ‪Namamen - ‬1 min walk
  • ‪Migros Restaurant - ‬6 min walk

About this property

Holiday Inn BERN-WESTSIDE by IHG

  • At Holiday Inn BERN-WESTSIDE by IHG, you'll be within a 10-minute drive of Westside and Federal Palace. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis. Other highlights include a water park, a bar/lounge, and a kids' club.

At a glance

Hotel size

    • 144 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Supervised childcare*
    • Children's club*

Pets

    • Pets stay free (dogs only)
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Secured covered onsite self parking (CHF 19 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

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Reviews

Holiday Inn BERN-WESTSIDE by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

8.8

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel has a convenient location with ample options for food and drinks at the attached mall. (5 reviews)
  • The hotel's pool and waterpark, including a saltwater immersion pool, were highly praised by guests. (7 reviews)
  • The hotel has a convenient and easily accessible parking garage with charging options for electric cars. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Location
Shopping malls
Children
Air conditioning
Public transport
Bathroom
Restaurant

Reviews

Verified review

8/10 Very good

A lovely stay overall. The room was clean and comfortable, the staff were friendly and helpful, and the food was very enjoyable. Would happily stay again.
Verified review

10/10 Exceptional

The staff was easy to reach. They told me when I initially booked the hotel for September that bernaqua would have maintenance, so they offered me to rebook the stay for free. The room seemed partly cold, but these seems to be a problem with hotels in general. Gladly book again.
Verified review

8/10 Very good

The staff was very helpful and friendly.
Verified review

10/10 Exceptional

Great place. Great swimming park
Verified review

4/10 Fair

Room wasn’t clean at all even after house keeping. Floors were dirty. Staff was friendly. Room was ok bed was uncomfortable, the water temperature in the shower unpredictable you set it at a certain temperature, it will go cold then hot and then your temperature you set it at and repeat. I would not pay the price I paid to stay here again.
Verified review

10/10 Exceptional

Access to Bern Aqua facilitaties was great bonus. A little bit out of old Bern but good transportation via train or tram.
Verified review

10/10 Exceptional

Perfect Location

This was a great stay as we were traveling through Switzerland on our way to France. Amazing location, as the train station is right outside the door, and there is direct access to the mall for eating and shopping. The room was very nice and clean, and the staff are super friendly!
Verified review

10/10 Exceptional

The room was good. The access to the Aqua Park is a highlight. It's next to a mall so quite convenient if you want to do some shopping. Also not far for the city center, easily accessible by tram.
Verified review

8/10 Very good

Decent stay

Hotel ok, rooms very small, ours didn't have the right beds on check in. Clean and tidy, can also use the pools and spa in the Westside resort which is really good- Bernaqua if people are interested, great for kids
Verified review

8/10 Very good

First of all, the front desk staff are awesome. Super friendly and helpful. But then it starts to get worse. Daily room cleaning manages it to put 1 towel inside for 2 visitors, and manages it to replace 2 towels with 1. Previously, BernAqua was included, now you have to pay. Overall, every year the service is getting lower and lower. Max a 3-star hotel, no free gym available anymore. The quoted prices were over 250 CHF; for that price, I can definitely expect more. We moved for the second part of our stay in Bern to another hotel in the city.
Verified review

10/10 Exceptional

Next to the Bern Westside mall and the train station. We had a wonderful stay and will definitely consider this hotel again if we go back to Bern. The train ride from main Bern station to Bern Westside is short. Definitely take advantage of the Bern visitor card the hotel gives you! Excellent location and the staff are sooo wonderful!
Verified review

10/10 Exceptional

What can you say. Got to be best place to stay. Got everything for everyone. Transport links are superb and free as part of hotel. Having a mall next door awesome. And the waterpark, got to be best, love the salt water immersion pool
Verified review

10/10 Exceptional

Close to a big mall. Public swimming pool. Clean.
Verified review

8/10 Very good

very clean and comfy

Everything was great apart from that the aircon is not working very well, it was a bit too hot.
Verified review

10/10 Exceptional

We enjoyed staying at this Holiday Inn. Their front office staff are great but Serena is amazing. Any question I had she answered thoroughly and she anticipated our next leg and had samples waiting for us to choose the trains we liked best and their departure times. It made it so easy to book the correct train and time. I asked if there was ice and she said no but got a bag of ice for us each day we were there. She went above and beyond everyday and never tired of us asking questions. She is a huge benefit to Holiday Inn. Her outstanding service makes me want to stay there every time we go to Switzerland.
Verified review

10/10 Exceptional

Comfortable hotel with a perk!

Our family of 6 enjoyed staying at the Bern-Westside Hotel. It's comfortable, clean, and attached to a mall, and we received a 3-hour ticket to enjoy daily the Bernacqua Water Park located inside the mall. The kids and I had a blast! Public transportation to Bern’s Old Town is plenty and about 20 minutes. We recommend this hotel! PS: the only downside is that we requested foldable beds for our rooms to accommodate 2 children (16 and 11 years old) and the hotel staff said that it was not possible. When we got there, there were 2 foldable beds in two of the 3 rooms that we have booked. Thus, we booked unnecessarily the third room after the staff said that each room could accommodate only 2 guests.
Verified review

4/10 Fair

Not worth the money

The first room shower drain didn't work and nearly floodwd the bathroom. The 2nd room had no soap in the dispensers and the air conditioner was stuck at 25 C (very uncomfortable unless you like to sleep naked without blankets). Staff was sympathetic but in the end nothing they ckuld do and was too late in the evening to change rooms again. Hotel manager reached out after comment sent to Corporate and insulted my ability to operate an air conditioner rather than try to remediate the issue. NOT worth the 200 CHF for the room, restaurant was really nice but expensive too. 80 CHF for 2 Chicken Caesar Salads and 2, 100ml glasses of wine.
Verified review

10/10 Exceptional

If you are staying in Bern for a few days, this is the perfect place! It’s connected to a mall, right next to a train and tram stop, the Bernaqua is a must do with the stay!
Verified review

10/10 Exceptional

Conveniently located within a big shopping and entertainment center.
Verified review

10/10 Exceptional

Great location, close to public transportation
Verified review

8/10 Very good

Good place to be
Verified review

10/10 Exceptional

the best
Verified review

10/10 Exceptional

👍
Verified review

10/10 Exceptional

Nil
Verified review

8/10 Very good

I’m glad it includes the entrance to bernaqua! Even though the instructions were not very clear. I managed to enjoy the time there. Thank you all for making us had a wonderful time!