Skip to main content

Holiday Inn BERN-WESTSIDE by IHG

Property class: 4
Family-friendly hotel with full-service spa, connected to a shopping center, near Westside

Choose dates to view prices

Located near Bern Art Museum, Holiday Inn BERN-WESTSIDE offers a family-friendly haven. Treat yourself to a body treatment or deep-tissue massage at Bernaqua spa and enjoy the on-site shopping mall and coffee shop/cafe. With free in-room WiFi, playground for kids, children's pool with sun loungers and helpful staff guests have praised this hotel.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Water park
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Children's club
  • Childcare
  • 24-hour business center

For families (6)

  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's club (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is $141
$162 total
includes taxes & fees
Aug 23 - Aug 24

Why we love this property

Work and play paradise
Located in a business district with shopping nearby, this hotel offers meeting rooms and a business center. Spa services and a bar await after work.
Dining and winery events
A restaurant, cafe, and bar create delicious options at this hotel. Private dining for couples awaits, plus winery release events and buffet breakfasts.
Water wonderland
This hotel features a water park where aquatic adventures await. Splash zones and slides create the perfect setting for cool water fun.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed (High Floor)

Standard Room, 1 Queen Bed (High Floor) | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of the countryside.

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, two bedside tables, a nightstand, a door, and a wall with a light switch.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(13 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a small playpen.

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (High Floor)

A hotel room with two beds, a nightstand with a phone and lamps, and a chair.

Standard Room, 2 Twin Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a nightstand with a phone and lamps, and a chair.

Standard Room, 2 Twin Beds

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible

A hotel room with a bed, desk, chair, TV, and a door leading to a bathroom.

Standard Room, 1 Queen Bed, Accessible

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Similar properties

Bar (on property)
Novotel Bern Expo
Kirchenfeld-Schosshalde
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 262 reviews
The price is $153
$173 total
includes taxes & fees
Aug 30 - Aug 31
Novotel Bern Expo
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Riedbachstrasse 96, Bern, BE, 3027

What's nearby

  • Westside - 1 min walk - 0.1 km
  • Federal Palace - 9 min drive - 7.5 km
  • Wankdorf Stadium - 9 min drive - 11.7 km
  • Bern Rose Garden - 10 min drive - 8.6 km
  • Berner Munster - 10 min drive - 8.2 km

Getting around

  • Bern (BRN-Belp) - 29 min drive
  • Kerzers Station - 11 min drive
  • Guemmenen Station - 12 min drive
  • Bern Station - 12 min drive

Restaurants

  • ‪Coop Restaurant - ‬5 min drive
  • ‪Rösterei Kaffee und Bar - ‬5 min drive
  • ‪Wohnheim Acherli - ‬13 min walk
  • ‪Bistro Barbara - ‬4 min drive
  • ‪Bahnhof Bümpliz Süd - ‬5 min drive

About this property

Holiday Inn BERN-WESTSIDE by IHG

  • At Holiday Inn BERN-WESTSIDE by IHG, you'll be within a 10-minute drive of Westside and Federal Palace. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis. Other highlights include a water park, a bar/lounge, and a kids' club.

At a glance

DONE

Hotel size

    • 144 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets stay free (dogs only)
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (CHF 19 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's club (surcharge)
  • Water park access (surcharge)
  • Playground
  • Supervised childcare (surcharge)
  • Toys
  • Art supplies
  • Children's books
  • Changing table

What to do

  • Winery release events
  • Shopping
  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • 11 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Water park access (surcharge)
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 30
  • Front entrance ramp
  • Wheelchairs available on site
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Lowered counter and sink height (inches): 25
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 42
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Office
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Bernaqua has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Onsite venue - family restaurant. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Destination fee: CHF 0.6 per person, per night. This fee does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for CHF 50.0 per night
  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees

Parking

  • Covered self parking costs CHF 19 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • The swimming pool is accessible for CHF 10 per person
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Access to the pool is available by reservation only. Guests can reserve up to 1 pool session (3 hours) per day. The listed optional facilities fee covers pool access per guest aged 14 and older, per session. The pool access fee is CHF 5 per child aged 6-13, per session.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Holiday Inn BERN-WESTSIDE
Holiday Inn Hotel BERN-WESTSIDE
Holiday Inn Bern-Westside Hotel Bern
Holiday Inn BERN-WESTSIDE Hotel
Holiday Inn BERN WESTSIDE

Frequently asked questions

Does Holiday Inn BERN-WESTSIDE by IHG offer free cancellation for a full refund?

Yes, Holiday Inn BERN-WESTSIDE by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Holiday Inn BERN-WESTSIDE by IHG?

Yes, dogs stay free.

Is parking offered on site at Holiday Inn BERN-WESTSIDE by IHG?

Yes. Self parking costs CHF 19 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Holiday Inn BERN-WESTSIDE by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Holiday Inn BERN-WESTSIDE by IHG?

No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (9-min drive) is nearby.

What is there to do at Holiday Inn BERN-WESTSIDE by IHG and nearby?

Holiday Inn BERN-WESTSIDE by IHG has a spa and a water park.

Are there restaurants at or near Holiday Inn BERN-WESTSIDE by IHG?

Yes, there's an onsite restaurant.

What's the area around Holiday Inn BERN-WESTSIDE by IHG like?

Holiday Inn BERN-WESTSIDE by IHG is in Bethlehem, a short 1-minute walk from Westside.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Holiday Inn BERN-WESTSIDE by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

8.8

Staff & service

9.0

Property conditions & facilities

Popular mentions

Service staff
Room
Location
Shopping malls
Children
Public transport
Restaurant
Bathroom
Air conditioning

Reviews

Verified review

4/10 Fair

Room wasn’t clean at all even after house keeping. Floors were dirty. Staff was friendly. Room was ok bed was uncomfortable, the water temperature in the shower unpredictable you set it at a certain temperature, it will go cold then hot and then your temperature you set it at and repeat. I would not pay the price I paid to stay here again.
Iqbal, 3-night trip
Verified review

8/10 Very good

The staff was very helpful and friendly.
Joseph, 2-night trip
Verified review

8/10 Very good

First of all, the front desk staff are awesome. Super friendly and helpful. But then it starts to get worse. Daily room cleaning manages it to put 1 towel inside for 2 visitors, and manages it to replace 2 towels with 1. Previously, BernAqua was included, now you have to pay. Overall, every year the service is getting lower and lower. Max a 3-star hotel, no free gym available anymore. The quoted prices were over 250 CHF; for that price, I can definitely expect more. We moved for the second part of our stay in Bern to another hotel in the city.
Daniel, 3-night trip
Verified review

10/10 Exceptional

Great place. Great swimming park
Andres, 2-night trip
Verified review

10/10 Exceptional

Access to Bern Aqua facilitaties was great bonus. A little bit out of old Bern but good transportation via train or tram.
Michael, 4-night trip
Verified review

10/10 Exceptional

Perfect Location

This was a great stay as we were traveling through Switzerland on our way to France. Amazing location, as the train station is right outside the door, and there is direct access to the mall for eating and shopping. The room was very nice and clean, and the staff are super friendly!
Brittany, 1-night trip
Verified review

10/10 Exceptional

The room was good. The access to the Aqua Park is a highlight. It's next to a mall so quite convenient if you want to do some shopping. Also not far for the city center, easily accessible by tram.
Eleftherios, 2-night trip
Verified review

8/10 Very good

Decent stay

Hotel ok, rooms very small, ours didn't have the right beds on check in. Clean and tidy, can also use the pools and spa in the Westside resort which is really good- Bernaqua if people are interested, great for kids
alan, 2-night trip
Verified review

10/10 Exceptional

Next to the Bern Westside mall and the train station. We had a wonderful stay and will definitely consider this hotel again if we go back to Bern. The train ride from main Bern station to Bern Westside is short. Definitely take advantage of the Bern visitor card the hotel gives you! Excellent location and the staff are sooo wonderful!
Claudine, 3-night trip
Verified review

10/10 Exceptional

What can you say. Got to be best place to stay. Got everything for everyone. Transport links are superb and free as part of hotel. Having a mall next door awesome. And the waterpark, got to be best, love the salt water immersion pool
Neil, 2-night trip
Verified review

10/10 Exceptional

Close to a big mall. Public swimming pool. Clean.
Luc, 1-night trip
Verified review

8/10 Very good

very clean and comfy

Everything was great apart from that the aircon is not working very well, it was a bit too hot.
Lukasz, 1-night trip
Verified review

10/10 Exceptional

We enjoyed staying at this Holiday Inn. Their front office staff are great but Serena is amazing. Any question I had she answered thoroughly and she anticipated our next leg and had samples waiting for us to choose the trains we liked best and their departure times. It made it so easy to book the correct train and time. I asked if there was ice and she said no but got a bag of ice for us each day we were there. She went above and beyond everyday and never tired of us asking questions. She is a huge benefit to Holiday Inn. Her outstanding service makes me want to stay there every time we go to Switzerland.
vicki, 3-night trip
Verified review

10/10 Exceptional

Comfortable hotel with a perk!

Our family of 6 enjoyed staying at the Bern-Westside Hotel. It's comfortable, clean, and attached to a mall, and we received a 3-hour ticket to enjoy daily the Bernacqua Water Park located inside the mall. The kids and I had a blast! Public transportation to Bern’s Old Town is plenty and about 20 minutes. We recommend this hotel! PS: the only downside is that we requested foldable beds for our rooms to accommodate 2 children (16 and 11 years old) and the hotel staff said that it was not possible. When we got there, there were 2 foldable beds in two of the 3 rooms that we have booked. Thus, we booked unnecessarily the third room after the staff said that each room could accommodate only 2 guests.
Andrea, 3-night trip
Verified review

4/10 Fair

Not worth the money

The first room shower drain didn't work and nearly floodwd the bathroom. The 2nd room had no soap in the dispensers and the air conditioner was stuck at 25 C (very uncomfortable unless you like to sleep naked without blankets). Staff was sympathetic but in the end nothing they ckuld do and was too late in the evening to change rooms again. Hotel manager reached out after comment sent to Corporate and insulted my ability to operate an air conditioner rather than try to remediate the issue. NOT worth the 200 CHF for the room, restaurant was really nice but expensive too. 80 CHF for 2 Chicken Caesar Salads and 2, 100ml glasses of wine.
Michael, 1-night trip
Verified review

10/10 Exceptional

Conveniently located within a big shopping and entertainment center.
Jörg, 2-night trip
Verified review

10/10 Exceptional

Great location, close to public transportation
Jörg, 3-night trip
Verified review

10/10 Exceptional

👍
Juan Ramon Fayad, 1-night trip
Verified review

8/10 Very good

Good place to be
Shome, 1-night trip
Verified review

10/10 Exceptional

the best
Abdul-Salam, 4-night trip
Verified review

8/10 Very good

I’m glad it includes the entrance to bernaqua! Even though the instructions were not very clear. I managed to enjoy the time there. Thank you all for making us had a wonderful time!
Cinthya, 1-night trip
Verified review

10/10 Exceptional

Ideal hotel for visiting Bern

The hotel staff is very friendly and professional. Our room was basic but clean with a comfortable bed, excellent shower, free WIFI, and small flatscreen TV. Dogs are allowed. The hotel has a parking garage that can be reached by an elevator and is connected to a shopping mall. Free public transportation is offered direct to and from Bern city (~20 minutes). We had a great time and will be back!
Robert E, 1-night trip
Verified review

10/10 Exceptional

A
Fikret, 2-night trip
Verified review

2/10 Poor

Overpriced. Very expensive
Kory, 4-night trip
Verified review

10/10 Exceptional

Was a great stay for 2 nights. Had no clue we got access to the waterpark attached to the shopping Centre there so that was a bonus for the kids. Rooms were clean and quiet. Had an issue with a leak from our AC dropping onto the floor but staff were quick to offer us a change of rooms. She even found us in the restaurant to bring us the key and explain what happened. Easy parking in the shopping Centre lot underground as well. Definitely recommend.
Natasha, 2-night trip