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Serena Beach Resort and Spa

4.0 star property
Beachfront hotel with spa, near Bamburi Beach

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Located by the sea, Serena Beach Resort and Spa is a haven of relaxation. Enjoy scuba diving, surfing/body boarding, or unwind with yoga classes at the health club. Treat yourself to a massage or Ayurvedic treatments at Serena Maisha Spa and indulge in meals from 3 on-site restaurants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 4 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $169
$200 total
includes taxes & fees
May 28 - May 29

Why we love this property

Sun-kissed shores
Crystal waters meet white sand at this beach hotel. Snorkel, sail, or surf by day. Beach volleyball matches and kayaking complete the coastal fun.
Work and beach bliss
Business travelers thrive with five meeting rooms and a conference center. After work, indulge in spa treatments or serve up a match on outdoor tennis courts.
A feast for all tastes
Culinary explorers will find 3 restaurants, a cafe, and a bar at this hotel. Morning adventures begin with a complimentary buffet breakfast.

Room options

Available filters for rooms
Showing 15 of 15 rooms

Standard Room

  • Sleeps 2

Sea View Room

  • Sleeps 2

Lamu Suite

  • Sleeps 2

Family Room

  • Sleeps 2

View all photos for Family Room, Non Smoking, Garden View

Family Room, Non Smoking, Garden View | Premium bedding, down comforters, free minibar items, in-room safe

Family Room, Non Smoking, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 54 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Twin Room, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, down comforters, free minibar items, in-room safe

Superior Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | Premium bedding, down comforters, free minibar items, in-room safe

Superior Double or Twin Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Room, Garden View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite, Terrace, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Executive Studio Suite, Terrace, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room With Garden View

  • Sleeps 2

Superior Double Or Twin Room, 1 Bedroom

  • Sleeps 2

Deluxe Queen Room With Garden View

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, down comforters, free minibar items, in-room safe

Junior Suite

  • Sleeps 2

View all photos for Superior Double Or Twin Room With Sea View

Premium bedding, down comforters, free minibar items, in-room safe

Superior Double Or Twin Room With Sea View

  • Sleeps 2

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About the neighborhood

Map
Shanzu Beach, Mombasa, Mombasa County, 90352

What's nearby

  • Bamburi Beach - 4 min drive - 1.9 km
  • Mombasa Go-Kart - 4 min drive - 2.6 km
  • Nyali Beach - 19 min drive - 10.6 km
  • Fort Jesus - 25 min drive - 19.0 km
  • Tiwi Beach - 61 min drive - 48.4 km

Getting around

  • Vipingo (VPG) - 35 min drive
  • Mombasa (MBA-Moi Intl.) - 51 min drive
  • Ukunda (UKA) - 99 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Moorings Floating Restaurant - ‬6 min drive
  • ‪Screenshot Lounge - ‬6 min drive
  • ‪Severin Sea Lodge - ‬5 min drive
  • ‪Yul's - ‬5 min drive
  • ‪Istanbul Cave Restaurant - ‬10 min walk

About this property

Serena Beach Resort and Spa

Putting you within a 10-minute drive of Bamburi Beach, Serena Beach Resort and Spa offers a private beach where you can enjoy beach umbrellas, volleyball, and sun loungers. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and Ayurvedic treatments. Dining choices include 3 restaurants and the bar is a great place to grab a cold drink. Other highlights include a poolside bar, a health club, and a fitness center. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 164 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Racquetball/squash
  • Kayaking
  • Sailing
  • Boat tours
  • Motor boating
  • Rafting
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing
  • Pool table
  • Fishing
  • Ecotours nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference center (20000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 5 buildings/towers
  • Built in 1976
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Mosquito nets
  • Health club
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 21-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated

Freshen up

  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Serena Maisha has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Jahazi Seafood Grill - Onsite seafood restaurant.
Makuti Bar - Onsite bar.
Nyota Terrace - Onsite cocktail bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KES 3100 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for KES 150.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number 7997

Also known as

Serena Beach

Serena Beach Mombasa

Serena Beach Resort

Serena Beach Resort Mombasa

Serena Resort

Hotel Serena Beach

Serena Beach Hotel And Spa

Serena Beach Hotel Shanzu

Serena Beach And Spa Mombasa

Serena Beach Resort and Spa Hotel

Serena Beach Resort and Spa Mombasa

Serena Beach Resort and Spa Hotel Mombasa

Frequently asked questions

Does Serena Beach Resort and Spa offer free cancellation for a full refund?

Yes, Serena Beach Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serena Beach Resort and Spa?

Yes, there's an outdoor pool.

Are pets allowed at Serena Beach Resort and Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Serena Beach Resort and Spa?

Yes, there's free self parking.

Is airport shuttle service offered by Serena Beach Resort and Spa?

Yes, an airport shuttle is available. The charge is KES 3100 per vehicle one-way.

What are the check-in and check-out times at Serena Beach Resort and Spa?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Serena Beach Resort and Spa and nearby?

Have fun with onsite activities like kayaking, rafting, and sailing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, racquetball/squash, and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Serena Beach Resort and Spa also has a private beach, an outdoor pool, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Serena Beach Resort and Spa?

Yes, there are 3 onsite restaurants.

Does Serena Beach Resort and Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Serena Beach Resort and Spa like?

Serena Beach Resort and Spa is in Shanzu, a short 18-minute walk from Bamburi Beach.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

8.0

Location

9.4

Staff & service

8.8

Property conditions & facilities

Popular mentions

Service staff
Food
Beach
Lobby
Restaurant
Spa
Room service
Room
Buffets

Reviews

Verified

10/10 Exceptional

Really a place worth visiting. Nice hotel and the staff are polite, smiling, funny and always ready for a talk. Hotel, pool and beach are first class and we will for sure book it again if we come back to Mombasa.
Lars, 2-night trip
Verified

10/10 Exceptional

Lovely atmosphere, friendly, efficient service. Great food and drinks.
Nancy, 2-night trip
Verified

10/10 Exceptional

Extremely well trained, welcoming staff, lovely location, nice beach, great food. Nothing not to like!
Tobias, 1-night trip
Verified

10/10 Exceptional

Family friendly and excellent people skills by staff
Osa, 1-night trip
Verified

8/10 Very good

Clean room. Courteous staff. Serene environment. Safe beach.
Collins, 3-night trip
Verified

10/10 Exceptional

Beautiful surroundings and attentive staff
Ayana, 4-night trip
Verified

10/10 Exceptional

Excellent property and service!
Salima, 3-night trip
Verified

10/10 Exceptional

The staff was friendly and very attentive.
Delia, 4-night trip
Verified

10/10 Exceptional

Lovely. Overlooks the ocean. Nice rooms
ADANMA, 4-night trip
Verified

10/10 Exceptional

Old school style, beach restaurant is very good, although next doors hotel had a disco that was anoying
Michael, 2-night trip
Verified

10/10 Exceptional

This is a lovely place to stay along the Kenya coast. The property is an excellent condition and the staff could not have been more accommodating. They offer guest free activities, such as a catamaran and kayaks. Great pool.
Sona, 2-night trip
Verified

8/10 Very good

The staff are the best. They provide exceptional service. Only issue is with the food. Prefer more variety and also only buffet like other resorts.
Nancy, 3-night trip
Verified

10/10 Exceptional

The Serena was lovely. A serene and beautiful hotel with friendly staff. I will definitely be back.
Kara, 3-night trip
Verified

10/10 Exceptional

Really nice place, Good pool and a beautiful beach. Lots af monkeys in the garden. Wonderfull staff
Ole, 3-night trip
Verified

8/10 Very good

Pros: Great hotel in an excellent location. The rooms were clean, spacious, and very comfortable. Cons: There was ongoing construction during our stay, and the hotel did not maintain the beach, which made the overall experience feel overpriced for what was offered.
Gilles, 2-night trip
Verified

8/10 Very good

First visited nearly 30 years ago and have stayed several times since. It's a lovely hotel for a short stay and it has an amazing staff. The facilities are excellent, great for young families and can be lively in the evenings (ask for a room away from the music in need). The restaurants are all open attracting monkies, crows and sparrows so some surfaces are likely not very clean but generally not a nuisance. The hotel's reputation is well-deserved.
Steve, 6-night trip
Verified

10/10 Exceptional

Great grandeur, property super well kept, pristine beaches, lot of amenities, 5 star property with great service. Top class service. Loved it.
Vikas, 1-night trip
Verified

6/10 Good

This hotel has beautiful gardens. It’s a very relaxing place to be in. The rooms, although charming, are tired, and in need of a makeover. Food offerings are adequate, but unimaginative. Wonderful team of staff, responsive and friendly.
tasheer, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel for a rest after safari with lovely moorish style architecture. Staff were very attentive, great food, lovely uncrowded pool and beach area. Plenty of things to do inside the grounds including kayaking, paddle board, catamarran sailing, squash, tennis, table tennis, pool and darts. It is also adjacent to a marine conservation area where you can snorkel on the reef with tropical fish. Highly recommended.
Nicholas, 7-night trip
Verified

10/10 Exceptional

It was perfect, nice clean rooms and property, nice amenities and friendly staff. Except the gym attendant, he was rude, he just continued to watch TV, when we came in, no hi or anything. When I was going to sanitize the equipment I wanted to use , he yelled at me and asked me what am I doing, claiming all the equipments are clean. I didn't even know he works there till he started confronting me.
Edgardo, 2-night trip
Verified

8/10 Very good

Serena Beach Hotel is well located, had beautiful timeless architecture and wonderful ambience. The staff made our stay special, very attentive, pleasant and wet had lots of laughter with them. The Chef is outstanding, all the meals and snacks were well prepared, with a diverse presentation of food and drink. The sea front needs some cleaning attention otherwise we enjoyed cooling off in the ocean, very safe and comfortable to swim, even for the little ones. We will be back!
Miriam, 7-night trip
Verified

10/10 Exceptional

We had a wonderful stay at Serena Beach Hotel. The grounds are beautiful and well maintained, there is easy access to the beach, the rooms are big with comfortable beds & big bathrooms, and the staff go above and beyond to meet your expectations. For those on a family vacation there here is a kids club with kids activities (thank you Zawadi & Esther) and evening performances (music, acrobats, etc.). It never felt crowded, it was very serene and relaxing. We would definitely stay there again. Thank you!
Olga, 5-night trip
Verified

10/10 Exceptional

Our stay at Serena Bay was absolutely outstanding from start to finish. The service was exceptional — truly a 10/10 experience thanks to the warm, attentive, and professional staff who made us feel welcome every single day. We stayed for 8 days in a beautiful room overlooking the beach, and waking up to that stunning view every morning was unforgettable. The food was fantastic across both restaurants — delicious, fresh, and beautifully presented. One of the highlights was the daily afternoon tea from 4–5 p.m., which offered a lovely selection of treats in a relaxing setting. The spa team was wonderful as well professional, friendly, and they created such a calm, peaceful atmosphere that made it easy to unwind completely. For families, the kids club was an absolute gem. Our 3-year-old daughter adored it and looked forward to going every day. The staff were incredibly caring, patient, and engaging, we could see how much they genuinely enjoyed spending time with the children. Overall, Serena Bay exceeded all our expectations. It’s the perfect place for both relaxation and family fun. We can’t recommend it highly enough and can’t wait to return!
Yusuf, 8-night trip
Verified

6/10 Good

Great staff, but rooms and fixtures are ageing

The staff throughout the hotel are friendly. No less than in the past or what you’d expect. The restaurants remain very good. The gym is very good too, for a hotel. But the room was old and disappointing. The shower flooded every time because the flat surface between the partition and tub allowed water to collect and then drip to the floor instead of the tub. The doorknob on the bathroom door was partially detached. The TV was old and angled upwards. The leather on the office chair was frayed and tatty. The bathroom/bedroom frosted window was loosely installed, which meant that it would rattle if other people on the corridor closed their doors.
3-night trip
Verified

10/10 Exceptional

only problem the music was very loud
Michael, 11-night trip