Lucky Bansko Aparthotel SPA & Relax

Property class: 5 and above
Ski hotel with free ski shuttle, near Bansko Ski Resort

Choose dates to view prices

Lucky Bansko Aparthotel SPA & Relax features a free ski shuttle and puts you just a 5-minute drive from Bansko Ski Resort. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments, and Le Bistro, one of 3 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 indoor pools, a free kid's club, and a poolside bar. Skiers will appreciate access to ski passes and storage.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
The current price is $124
$138 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Apartment, 1 Queen Bed with Sofa bed

A cozy living room with a fireplace, a sofa, a dining table with fruit and a glass of wine, and a scenic view of trees and mountains through a window.

Deluxe Apartment, 1 Queen Bed with Sofa bed

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Studio

A hotel room with a bed, a desk with a computer, a chair, a coffee table with fruit, and a TV.

Standard Studio

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Apartment

A hotel room with a sofa, a coffee table with fruit, a TV, and an air conditioning unit.

Standard Apartment

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Plus Apartment

A modern kitchen with wooden cabinets, a built-in oven, and a dining area with a sofa and a coffee table.

Standard Plus Apartment

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Executive Apartment

A modern living room with a sofa, coffee table, and TV stand.

Executive Apartment

  • Mountain view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio

A modern hotel room with a bed, a chair, and a wall mural of mountains.

Luxury Studio

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
4-10 Kir Blago Todev Street, Bansko, 2770

What's nearby

  • Holy Trinity Church - 10 min walk - 0.9 km
  • Museum of Otets Paisii Hilendarski - 13 min walk - 1.2 km
  • Bansko Ski Resort - 2 min drive - 1.9 km
  • Vihren - 2 min drive - 1.9 km
  • Bansko Gondola Lift - 3 min drive - 2.2 km

Getting around

  • Sofia Airport (SOF) - 141 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Яница - ‬6 min walk
  • ‪Фермерски Пазар - ‬9 min walk
  • ‪Орлово Гнездо - ‬9 min walk
  • ‪Касапинова механа - ‬12 min walk
  • ‪Mehana Bai Kotse - ‬12 min walk

About this property

Lucky Bansko Aparthotel SPA & Relax

  • Lucky Bansko Aparthotel SPA & Relax features a free ski shuttle and puts you just a 5-minute drive from Bansko Ski Resort. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments, and Le Bistro, one of 3 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 indoor pools, a free kid's club, and a poolside bar. Skiers will appreciate access to ski passes and storage.

At a glance

Hotel size

    • 115 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered onsite self parking
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Free ski shuttle

Other information

    • Designated smoking areas

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Reviews

Lucky Bansko Aparthotel SPA & Relax Reviews

9.2

Wonderful

9.4

Cleanliness

8.0

Location

9.2

Staff & service

9.2

Property conditions & facilities

Popular mentions

Service staff
Public sauna
Spa
Breakfast

Reviews

Verified review

10/10 Exceptional

Clean rooms and spa, Friendly staff.
Verified review

10/10 Exceptional

Very friendly staff, excellent breakfast, the hotel is very attentive to details!
Verified review

10/10 Exceptional

Amazing stay

We were staying in the off season, we had the spa to ourselves and the staff was extra nice and let us check out very late .
Verified review

10/10 Exceptional

Always choosing it, because of the super nice staff and cleanliness.
Verified review

10/10 Exceptional

Ckean and beautiful, the spa was amazing and the staff wonderful!! Thank you
Verified review

10/10 Exceptional

Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants
Verified review

10/10 Exceptional

We had a great stay in Lucky Bansko! The staff was polite and always smiling, rooms were cleaned daily and complementary water bottles restocked and little treats left in the evening to enjoy before bed. The facilities are really good, the spa is maintained well, parking is big so there was never any issue with finding a space, a ski storage is also available with heated ski boot drying system. The best part is the shuttle to the ski slopes (additional charge) which saves hours queueing for the gondola lift. There was one small issue during our stay: we requested an iron in the evening prior to our new years eve party but all the irons were taken by the guests, so we were advised there could be a wait time of 5-10 min. After 1 hour of waiting and asking multiple times, the reception staff told us there is nothing they can do as they don't know where the irons are and they have advised the guests to return them but no one had. As a result we had to go out with creased outfits to a formal event. To avoid disappointment in the future, I would advise management to purchase more irons, or make a log of where the irons are and request these back after a certain time.
Verified review

10/10 Exceptional

Amazing hotel with fancy suites (two rooms). The rooms are very clean, and every day every guest gets a chocolate ball, and water bottle. The hotel is at the entrance to Bansko a 5-minute drive from the entrance to the Old Center. The hotel has free nearby parking. Not all staff speaks English but everyone is eager to help. Breakfast is rich and very good. There is a spa center, which includes a heated pool, hot tub and saunas.
Verified review

4/10 Fair

The staff were unfriendly and weren’t helpful with information. The hotel forced us to book the NYE dinner which was very bad with vey poor food and entertainment and cost a lot. Wasn’t value for money
Verified review

10/10 Exceptional

Excelente estadia

Ótimo. Quarto grande. Spa sensacional. Café da manhã não convencional mas delicioso
Verified review

10/10 Exceptional

SPA ist absolut top!
Verified review

10/10 Exceptional

Everything was perfect.High quality of services.
Verified review

10/10 Exceptional

Lovely hotel, staff were a credit to the hotel. Great facilities.
Verified review

6/10 Good

Unfortunately I was disappointed

Unfortunately we were disappointed. The room it's too overpriced. For the price of 200 euros per night you can find a lot of better hotels in Bansko at half price. The hotel doesn't look for a 5 star hotel. The room doesn't look like the photos it's too basic like a 2,3 star room hotel and the mattress was too cheap I wake up with backpains. The worst thing was the stuff espessialy at the reception. Unhappy persons who doesn't want to help you, they barely speak English and they don't explain to you anything about the hotel and the facilities you have already paid. The only positive things are the breakfast and the cleanliness of the hotel. The spa was OK but the rooms of sauna and steam bath were too small for 2 persons only. You can find even in 3 star hotels spa's triple in size.
Verified review

10/10 Exceptional

Great

Great. A little bit hot in the hotel and in the dining room that it was impossible to eat and enjoy.
Verified review

10/10 Exceptional

Really nice. Spa needs extended hours.

Nice, clean rooms and facilities. Buffet breakfast during the weekend was great, it's a shame it wasn't available on Monday where a la carte with significantly smaller choice was offered. Spa closes too early - at 8pm so if you like evening massage they book 6 or 7pm latest which I personally find weird - too early to eat before massage, too relaxed to dress up to go out and eat after. Services should be at least until 10pm.
Verified review

10/10 Exceptional

The hotel was terrific , the staff was profesional and kind. Recommended with 10 stars
Verified review

8/10 Very good

smart place to stay in bansko

Comfortable and service oriented hotel outside main center in bansko. excellent offering of transportation to and from ski and city center. good offering of restaurants in or nearby the hotel.
Verified review

10/10 Exceptional

Das Hotel ist ideal für Kinder und auch für Eltern, um eine Auszeit zu nehmen. Wir haben es wirklich genossen
Verified review

4/10 Fair

Everything was great with the stay from the room to the frequent shuttle service. Unfortunately I had a ski accident on 31st Dec, which meant not being able to leave the room as per Doctor's instructions. The reception staff didn't show any empathy to find us some dinner on NYE since we couldn't leave the hotel. We tried ordering room service, asking the reception to see if they have any no-shows at one of the 3 restaurants or any places we might be able to order some take out. They simply said they can not help us in anyway here. We had expected a better service from a 5 star hotel when it comes to unforeseen incidents such as this one.
Verified review

10/10 Exceptional

Excellent stay. Parents loved it. Amazing service, facilities and perfect location.
Verified review

8/10 Very good

Very good hotel but...

Our stay was good but on Monday, early in the morning at 8:30 we woke up from drill sound because they propably had repairs. We were never informed about this inconvinience. They could deal with it later. Moreover, the spa area was crowded and you couldn't relax due the bad behaviour of some kids. This is a very good hotel and I feel sorry because the quality isn't like it used to be. If you make more rooms for more visitors then you have to expand the facilities like the pool and the spa area.
Verified review

6/10 Good

A lot of child in spa center .there was a lot of lightning in spa center. The water in cold pool it was dirty..
Verified review

4/10 Fair

חוויה לא טובה

סך הכל חוויה לא טובה, לנו במלון 7 לילות, קיבלנו חדר בקומת הכניסה (קומה 1) עם ריח רע, נוף לחניה והמון רעש מהכניסה וממסעדת המלון והמשחקייה שהיו תחתינו. עם קבלת החדר ביקשנו להחליף חדר, בישרו לנו שלא נותרו חדרים פנויים ושקיבלנו את החדר הזה כי לא ביקשנו משהו מסויים בהזמנה. לרוב השירות לא היה אדיב. שירות השאטלים אינו תדיר מספיק ומצאנו עצמנו זקוקים למוניות כדי להגיע למרכז העיירה וחזור. נקיון החדר לא היה טוב. מתקני הספא קטנים מאוד. במהלך השהות ביקשנו לשוחח עם מנהל. המנהל לא חזר אלינו. מניסיוננו, לא היינו ממליצים על המלון.
Verified review

10/10 Exceptional

This is a great hotel, a few issues initially, but they were sorted quickly. Pool and spa area are excellent, as is the food. One of the best holidays I have had for a long time.