6/10
I had requested an early check in at around 12 ish if possible. I was asked to call again the morning of check in to be told that it was likely to be possible. Twice I had explained I needed to take a pill and to lie down - a medical reason. I arrived just after 12 noon and sat waiting in reception as I was led to believe everyone was trying so hard. I finally got processed at about 2 pm and felt most unwell at this point. I needed that tablet at 12. Sad to think no one took note of this polite request. Apparently I was given an up grade - but had not requested it - just needed to check in closer to 12ish. Would suggest staff are made aware that sometimes people are not conning them!
Please note my name is Pam not Rosanna.
Rosanna
Viaje de 1 noche