In the heart of Guadalajara, Hotel Frances offers a tranquil retreat with a rooftop terrace and convenient dry cleaning/laundry services. Enjoy top-notch concierge services, tour assistance, and limo transportation - all backed by helpful staff that previous guests have raved about.
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive
Plaza Universidad Station - 5 min walk
San Juan de Dios Station - 8 min walk
Juarez Station - 14 min walk
Airport drop-off service
Area shuttle (surcharge)
Restaurants
La Chata de Guadalajara - 3 min walk
Starbucks - 2 min walk
Café Boutique Degollado - 2 min walk
Cafe Madrid restaurant Guadalajara - 3 min walk
Chai - 1 min walk
About this property
Hotel Frances
When you stay at Hotel Frances, you'll be just a 5-minute drive from Guadalajara Cathedral and Avienda Chapultepec. Guests looking for a bite to eat can check out El Molino Rojo, which serves breakfast and lunch. This Colonial hotel is also within a short drive of Expo Guadalajara and Applicant Service Center. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Plaza Universidad Station is 5 minutes and San Juan de Dios Station is 8 minutes.
Languages
English, Spanish
At a glance
DONE
Hotel size
65 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
No pets or service animals allowed
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
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Transfers
Airport drop off on request (available 24 hours)*
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Offsite
Area shuttle*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8 AM–noon
2 bars/lounges
Restaurant
Shared refrigerator
Room service
Traveling with children
Children stay free (see details)
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
1 building/tower
Built in 1610
Safe-deposit box at front desk
Terrace
Piano
Banquet hall
Colonial architecture
Accessibility
Elevator
Room amenities
Be entertained
Digital TV channels
Home comfort
Air conditioning
What to enjoy
Individually furnished
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Desk
More
Daily housekeeping
Special features
Dining
El Molino Rojo - This family restaurant serves breakfast, brunch, and lunch.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 170 to 170 per person
Airport shuttle service is offered for an extra charge of MXN 350 per vehicle
Area shuttle service is offered for an extra charge
Parking
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Does Hotel Frances offer free cancellation for a full refund?
Yes, Hotel Frances does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Frances?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Hotel Frances?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 350 per vehicle.
What are the check-in and check-out times at Hotel Frances?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon.
Is there an onsite casino at Hotel Frances?
No, this hotel doesn't have a casino, but Majestic Casino (9-min drive) is nearby.
What is there to do at Hotel Frances and nearby?
Hotel Frances has 2 bars.
Are there restaurants at or near Hotel Frances?
Yes, there's an onsite restaurant, El Molino Rojo.
What's the area around Hotel Frances like?
Hotel Frances is in Downtown Guadalajara, a short 5-minute walk from Plaza Universidad Station and 3 minutes' walk from Degollado Theater.
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Hotel Frances Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Bathroom
Bed
History
Historical
Amenities
Building
Cities
Reviews
6/10 Good
Jul 7, 2025
Extremely dated.
Amazing beautiful dated building, still needs furniture upgrades from its time to preserve the originality and modern comfort.
Gregorio
Gregorio, 2-night trip
10/10 Exceptional
Mar 28, 2025
Very nice hotel
Eduardo
Eduardo, 2-night trip
8/10 Very good
Apr 6, 2025
Excellent location and very cool hotel built in 1610.
Anna
Anna, 1-night trip
10/10 Exceptional
Apr 2, 2025
Definitely stay again
ESTEBAN
ESTEBAN, 3-night trip
8/10 Very good
Dec 31, 2024
Beautiful hotel and we totally enjoyed ourselves.
Monica
Monica, 2-night trip
8/10 Very good
Nov 17, 2024
Great place
Anna
Anna, 1-night trip
6/10 Good
Mar 22, 2025
Stayed here many times. It was good in the past. Unattended and poorly staffed.
Jorge
Jorge, 2-night trip
10/10 Exceptional
Nov 9, 2024
Love the ambiance and history, convenient location to everything.
Rick
Rick, 2-night trip
8/10 Very good
Sep 18, 2024
Great location for sightseeing!
Enrique
Enrique, 10-night trip
6/10 Good
Jun 14, 2025
I had to ask the cleaning staff to service the room the floor was dirty, I lost my first night due to a flight cancellation and upon my arrival to the second night it was humid and floors dirty. In other words no one was there the night before to have cause the floors to be dirty no air was circulating
Grace
Grace, 3-night trip
10/10 Exceptional
Oct 15, 2024
Clean, quiet, perfe t location, friendly staff, very happy to have choosen this hotel
Jose
Jose, 3-night trip
8/10 Very good
Nov 9, 2024
Very nice and historic.
Alice
Alice, 2-night trip
10/10 Exceptional
Feb 28, 2025
The staff was amazing! Welcoming and helpful. The beds need to be updated tho. They are clean but the mattress is hard.
KARINA
KARINA, 2-night trip
10/10 Exceptional
Sep 12, 2024
Good hotel on a budget
Mayra
Mayra, 1-night trip
6/10 Good
Apr 16, 2025
Dated, needs new lobby furniture
I was supposed to stay here on Monday 4-13-25, but it was so chaotic. Also very dated and dirty furniture in lobby, I really didn't want to go and see the room. Seemed dangerous with so many people coming and going with no visible security
Elizabeth
Elizabeth, 1-night trip
8/10 Very good
Feb 13, 2025
Internet did not work. Checking in was bit chaotic. The lobby is nice. Not a bad stay for the price overall
Erik
Erik, 1-night trip
6/10 Good
Jan 9, 2025
great location. would pick a larger room next time that is NOT on the street. Pretty noisy.
Lola
Lola, 3-night trip
10/10 Exceptional
Nov 4, 2024
For the age (established in 1610) this is a fantastic stay and right next to the main plaza in downtown Guadalajara!
Geneva
Geneva, 3-night trip
8/10 Very good
Mar 6, 2025
Property is very old but that’s part of its charm. Not sure I liked the fact that we didn’t have a window in our room. A window could be needed for emergencies and to let in fresh air. Room was stuffy
betty
betty, 2-night trip
10/10 Exceptional
Aug 21, 2024
Super location
Josefina
Josefina, 3-night trip
10/10 Exceptional
Mar 12, 2024
Really liked the property, beautiful building, in a great area.
David
David, 3-night trip
10/10 Exceptional
Sep 29, 2024
It was very special because it was recommended by a very special friend of mine. I was very happy that I stayed there, the bellmen were very helpful and nice.
David
David, 5-night trip
10/10 Exceptional
Sep 26, 2024
I really enjoyed it even thought it’s an old hotel but yet it’s charmed is worth it.
Lourdes
Lourdes, 2-night trip
2/10 Poor
Jan 10, 2025
The water and electricity cut off on the middle of the night around 9pm and didn’t turn on until 2am luckily we needed to go to sleep to catch a flight. The staff is very accommodating
The only elevator doesn’t work and the 3rd floor is very loud with AC noises and cathedral bells every hour. This is the oldest hotel in Guadalajara and it shows.