Verified
6/10 Good
Apr 6, 2017
フロントの対応悪い
Verified traveler
Oriental Deluxe
4.5 star property
Luxury hotel in Hangzhou with indoor pool and restaurant
Choose dates to view prices
Photo gallery for Oriental Deluxe
In the heart of Downtown Hangzhou, Oriental Deluxe offers an elegant retreat. Unwind with a coffee at the cafe, treat yourself to a rejuvenating massage, or take advantage of babysitting services and express check-in.
Reviews
6.86.8 out of 10
Good
Popular amenities
- Pool
- Spa
- Free parking
- Free WiFi
- Restaurant
- Gym
Main amenities (12)
Main amenities (12)
- Restaurant
- Indoor pool
- Breakfast available
- Fitness center
- Sauna
- Room service
- Coffee shop/cafe
- Massage/treatment rooms
- Babysitting
- Business center
- Meeting rooms
- 24-hour front desk
Feel at home (6)
Feel at home (6)
- Babysitting services
- Separate sitting area
- Television
- Laundry facilities
- Coffee/tea maker
- Elevator
Room options
Check availability for these dates
Available filters for rooms
Showing 4 of 4 rooms
Superior Room
- 28 sq m
- Sleeps 3
- 2 Twin Beds
- Free WiFi
Deluxe Room
- 38 sq m
- Sleeps 3
- 1 King Bed
- Free WiFi
Premier Suite
- 45 sq m
- Sleeps 3
- 1 King Bed
- Free WiFi
Single Room, 1 Twin Bed
- 18 sq m
- Sleeps 1
- 1 Twin Bed
- Free WiFi
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About the neighborhood
288 West Gengshan Road, Jianggan, District, Hangzhou, Zhejiang, 310017
What's nearby
- Zhejiang University Huajiachi Campus - 1 min walk - 0.2 km
- Hangzhou China Silk Town - 2 min drive - 2.1 km
- Hangzhou Stadium - 2 min drive - 2.1 km
- Hangzhou Tower Shopping Mall - 3 min drive - 2.7 km
- Chongyi Church - 3 min drive - 3.1 km
Getting around
- Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive
- East Railway Station (East Square) Station - 10 min drive
- Hangzhou East Railway Station - 11 min drive
- Hangzhou Railway Station (HZD) - 11 min drive
- Zhalongkou Station - 20 min walk
- Xintang Station - 20 min walk
- Baoshan Bridge Station - 22 min walk
Restaurants
- Starbucks - 2 min drive
- Luckin Coffee 瑞幸咖啡 - 2 min drive
- Bistro Du Vin - 2 min drive
- 一麦食府 - 18 min walk
- 家门口餐厅 - 2 min drive
About this property
Oriental Deluxe
- Oriental Deluxe puts you within a 10-minute drive of West Lake. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. This luxurious hotel also features an indoor pool, a fitness center, and a sauna.
At a glance
Hotel size
- 239 rooms
Arriving/Leaving
- Express check-in/out available
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- No cribs (infant beds)
- Babysitting
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms
Parking
- Free onsite self parking
Other information
- Designated smoking areas
Property amenities
Food and drink
- Breakfast available (surcharge)
- Restaurant
- Coffee shop
- Room service (limited hours)
Traveling with children
- Babysitting services
What to do
- Pool table
Working away
- Business center
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in lobby
- Wedding services
Facilities
- 1 building/tower
- Built in 2004
- ATM/banking
- Safe-deposit box at front desk
- Piano
- Fitness center
- An indoor pool
- Sauna
- Massage/treatment rooms
- Banquet hall
Accessibility
- Elevator
- Wheelchair-accessible path of travel
Room amenities
Be entertained
- Television
Home comfort
- Minibar
- Coffee/tea maker
- Iron/ironing board (on request)
What to enjoy
- Separate sitting area
Freshen up
- Private bathroom (not in room)
- Bathtub or shower
- Towels
Stay connected
- Free WiFi and wired internet
- Phone
More
- In-room safe
Special features
Dining
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant serves lunch and dinner.
Chinese Restaurant - This restaurant serves lunch and dinner.
Fees & policies
Optional extras
- Breakfast is offered for an extra charge of approximately CNY 50 per person
Policies
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Oriental Deluxe Hotel
Oriental Deluxe Hotel Zhejiang
Oriental Deluxe Hotel Zhejiang Hangzhou
Oriental Deluxe Zhejiang
Oriental Deluxe Zhejiang Hangzhou
Oriental Deluxe Hotel Hangzhou
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel Hangzhou
Frequently asked questions
Does Oriental Deluxe offer free cancellation for a full refund?
Yes, Oriental Deluxe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oriental Deluxe?
Yes, there's an indoor pool.
Is parking offered on site at Oriental Deluxe?
Yes, there's free self parking.
What is there to do at Oriental Deluxe and nearby?
Oriental Deluxe has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Oriental Deluxe?
Yes, there's an onsite restaurant.
What's the area around Oriental Deluxe like?
Oriental Deluxe is in Shangcheng, a short 2-minute walk from Zhejiang University Huajiachi Campus.
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Reviews
Oriental Deluxe Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
7.0
Location
6.8
Staff & service
7.0
Property conditions & facilities
Reviews
Verified
2/10 Poor
Dec 1, 2016
HORRIBLE !! A fuire absolument !!
Pour l'hôtel :
Nous sommes arrivés à 22 heures, il y a 3 réceptionnistes à l'accueil, et les 3 sont toutes occupées en même temps sur un SEUL dossier du monsieur devant nous. 1/2h d'après, enfin c'est notre tour, mais l'hôtel nous a dit qu'il n'a aucune réservation à notre nom, il faut contacter nous même le site Hôtels.com. Après mon appel, Hôtels.com a rappelé immédiatement l'hôtel, mais là, hallucinant, aucune entre elles ne parle anglais, je dois faire la traduction au tél. afin de résoudre le problème.
Pour la chambre :
Le salle de bain est ignoble, tâche suspecte (jaune ou noire ) sur le WC et dans le baignoire. Mini bar fermé à clé, pas de bouteille d'eau dans la chambre. on peut même entendre le sujet de conversation du voisin. etc. etc. La liste est tellement longue !!
Nini
Verified
2/10 Poor
Oct 26, 2016
THEY DO NOT HONOR HOTELS.COM RESERVATIONS
They did not honor my hotels.com reservation. They said that they don't take any reservation from hotels.com, even though I showed them the confirmation email I had received from hotels.com, which included my payment.
Therefore, I paid for a room that I could not use. Hotels.com did not issue any refund for that.
Christophe
Verified
10/10 Exceptional
Nov 3, 2015
Wonderful stay - good value
Booked a single room but think was upgraded to a junior suite that comes with a suana in the bathroom, my first such experience. Had wonderful stay there as the hotel staff were friendly and the facilities are good. Will definitely come back again in my next trip.
Verified traveler
Verified
10/10 Exceptional
Jul 21, 2015
Amazing hotel!!!
Elie
Verified
10/10 Exceptional
Jul 20, 2015
Great spot!
Absolutely amazing!
Elie
Verified
4/10 Fair
Oct 20, 2011
boite de nuit au 5 " etage.
mais pas de bruit. donc ca c est bien
confort des chambres
buffet tres bon et varié local et européen
personnel aimable et conciliant
trop eloigné du centre ville
Verified traveler
Verified
8/10 Very good
Jan 19, 2017
WEI
Verified
8/10 Very good
Jan 17, 2017
WEI
Verified
8/10 Very good
Aug 13, 2015
Hsu
