Creta Palm Hotel

Property class: 4
Family-friendly hotel with full-service spa, connected to the convention center, near Agia Marina Beach

Choose dates to view prices

When you stay at Creta Palm Hotel, you'll be within a 10-minute drive of Kalamaki Beach and Agia Marina Beach. You can splash around at the seasonal outdoor pool, visit the coffee shop/cafe for a bite to eat, or unwind with a drink at one of the 2 bars/lounges. Other features include a poolside bar, a 24-hour fitness center, and a fitness center.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free parking
  • Free WiFi

Why we love this property

Work and play paradise
Set in an entertainment district, this hotel connects to a convention center. Guests enjoy desk-equipped rooms, a full-service spa, and two lively bars.
Poolside dining paradise
The hotel offers poolside dining at its restaurant, complimentary buffet breakfast, and relaxation at 2 bars. A cafe provides additional refreshment options.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio

A hotel room with a bed, a sofa, a desk with a chair, a small table with a vase of flowers, and a view of the outdoors through a glass door.

Studio

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Apartment

A hotel room with a dining area, a bed, and a view of another room.

Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

Deluxe Double or Twin Room, Balcony, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Map
Kato Stalos, Chania, Crete Island, 73100

What's nearby

  • Stalos Beach - 3 min walk - 0.3 km
  • Go Karting Kato Galatas - 2 min drive - 1.9 km
  • Nea Chora Beach - 9 min drive - 9.1 km
  • Old Venetian Harbor - 12 min drive - 10.3 km
  • Port of Souda - 14 min drive - 17.9 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 37 min drive

Restaurants

  • ‪Katsaroles Taverna - ‬11 min walk
  • ‪KANTINA - ‬1 min drive
  • ‪Cafe Argo - ‬8 min walk
  • ‪Isola Seaside Restaurant and Sushi Bar - ‬7 min walk
  • ‪Tempo - ‬15 min walk

About this property

Creta Palm Hotel

  • When you stay at Creta Palm Hotel, you'll be within a 10-minute drive of Kalamaki Beach and Agia Marina Beach. You can splash around at the seasonal outdoor pool, visit the coffee shop/cafe for a bite to eat, or unwind with a drink at one of the 2 bars/lounges. Other features include a poolside bar, a 24-hour fitness center, and a fitness center.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 143 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms

Parking

    • Free onsite self parking
    • Free onsite extended parking

Other information

    • Smoke-free property

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Reviews

Creta Palm Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel offers a safe and beautiful beach with a well-designed walkway for easy access. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Food
Restaurant
Location

Reviews

Verified review

10/10 Exceptional

Very good stay, comfortable rooms and nice facilities in the hotel. Everything worked great.
Verified review

10/10 Exceptional

Really good hotel , clean, beautiful and the staff was really nice and available .
Verified review

10/10 Exceptional

The hotel was clean, updated. Friendly staff, good breakfast buffet. Overall a great hotel.
Verified review

8/10 Very good

Very enjoyable stay. Meals were very good. Lots of choice.
Verified review

10/10 Exceptional

Good choice for families

Nice clean and comfortable hotel with two swimming pools, a restaurant, poolside bar and lovely gardens.
Verified review

10/10 Exceptional

One day trip to Chania

Excellent stay, nice service, easy parking, nice breakfast and very clean ! We got a 3-bedroom with pool view. Perfect stay
Verified review

8/10 Very good

Great location and views. Some places need more maintenance like the kids room ( humidity on the walls)
Verified review

8/10 Very good

This is a good quality 3 star hotel. Not sure of they have double beds as we had twins pushed together, which was a bit annoying. The food and drink are good, and the location is excellent. The room/suite is huge with all amenities you would need. Would stay here again. Suitable for couples, friends and families.
Verified review

8/10 Very good

Very good
Verified review

6/10 Good

Pool area were nice. Breakfast ok but could be better with more variety. Bathrooms need updating and need to remind staff no wake up calls.
Verified review

8/10 Very good

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Verified review

10/10 Exceptional

Very enjoyable, family friendly experience! I would rate this hotel closer to a 3-3.5 star, because the rooms are a little dated. The highlight was the pool, the kids spent hours there. The staff was very friendly. The included breakfast was a nice treat and convenient in the morning, with different selection each day. We didn't do all inclusive, but the food at the resort was very affordable, e.g. an entree and a drink for only 9 Euros. There are so many restaurants and shops within walking distance. Overall, no frills and good value!
Verified review

10/10 Exceptional

We've stayed 7 nights, I really liked the staff - very friendly and kind. The only thing I didn't like is that in Expedia's gallery the rooms were looking different than in what room we were actually. I really advise you to rent a car via justrentals because the hotel is around 20km from the airport, also you will want to see the most popular beaches like Elafonissi and Balos which are far from the hotel as well. :)
Verified review

2/10 Poor

Most people working there the have bad attitude except for the gentleman working in the bar he is super nice the rest of crows have bad attitude
Verified review

8/10 Very good

There wasnt enough parking, dinner buffe style was okay, Air-condition broke and i had to wait until the next day to be fixed with 2 toddlers..
Verified review

10/10 Exceptional

Honestly one of the nicest hotels I’ve stayed in. My friend and I were lucky enough to be able to book a week long holiday to Crete in August. We were reading reviews about Creta Palm and thought that it would be a good choice of hotel. From the moment we arrived, we felt extremely welcome. The reception staff were friendly and informative. You can see straight away that all the necessary safety precautions have been taken - sanitising stations / plastic screens etc. We arrived in our room which was spotless. The linen was clean and honestly there was nothing to fault about the room. The air conditioning was free and powerful. Extra pillows and blankets in the wardrobe if needed. A safe for a fee and a large balcony. We booked a one bedroom apartment with a sea / pool view. There’s also a kitchenette with a friend and enough cutlery / glassware for a family. We booked half board and would recommend this. There was a huge choice of food for breakfast both hot and cold food. The dinner buffet also had a great selection that was delicious. The menu for each day was nicely displayed at the entrance to our apartment block. The one thing that really makes this hotel so nice is the staff. Every single of one of them were exceptional. (With a special mention for Stella in the restaurant.) If you’re looking for a relaxing get away with a friendly atmosphere that has something for everyone, Creta Palm should be top of the list. We will certainly be back. Jamie & Cathal
Verified review

8/10 Very good

Huone parempi kuin odotettu. Huonesiivottiin joka päivä jos erikseen ei ollut laittanut ettei halua. Ystävällinen henkilökunta. Aamiainen oli vähän huonolaatuinen ainaki näin lokakuussa, mutta ajoi asiansa. Uima-altaat ja niide ympärys oli siistiä vesi toki melko kylmää.
Verified review

8/10 Very good

Bra , rent och trevligt hotell. Bra städning , bra pool lite enformig frukost. Trevlig personal
Verified review

8/10 Very good

Uima-allas hyvä, tosin vähän ruuhkainen. Rannalla oleva baari oikein kiva. Vakiohenkilökunta ystävällistä. Hotellin ilta buffet aika surkea, "lämmin" ruoka yleensä korkeintaan haaleaa. Wifi pätkii aikalailla mutta lomatarpeisiin riittävä.
Verified review

6/10 Good

Perus ok hotelli. Huone ei vastannut mielestäni hotellin tähti luokitusta. Huoneessa haisi ummehtunut haju ja esim vaatekaappeihin ei tämän vuoksi voinut laittaa vaatteita. Mukava ja osaava henkilökunta, myös aamiainen kattava.
Verified review

10/10 Exceptional

Hyvää vastinetta rahalle

Miellyttävä ympäristö ja ranta lähellä. Hotellilla hyvät altaat. Lähellä hyviä ravintoloita. Huoneisiin kuuluu helposti melua ulkoa, mutta ei sekään ollut liian häiritsevää.
Verified review

6/10 Good

Restauration peu qualitative non digne d'un 4 étoiles surtout le soir. Ambiance cantine. Buffet répétitif et peu recherché, aliments low cost Personnel en sous effectif débarrassage bruyant. Pas de carte des boissons et choix très limité. Studio: draps déposés sur les lits à faire soi-même chaque jour. Matelas correct sans plus. 2 lits simples a la place d'un double 2 Belles piscines, mais interdiction d'utiliser les serviette de l'hôtel a la piscine.
Verified review

10/10 Exceptional

Excelente

Cumple con las expectativas, estuvimos muy a gusto, la habitación es amplia y limpia, la comida es buena y tuvimos que dejar la habitación muy pronto por la mañana para ir al aeropuerto y nos prepararon el desayuno para nosotros, un detalle, fueron muy amables
Verified review

10/10 Exceptional

Ottimo struttura con 2 ampie piscine. Molto spazio e camere molto grandi e di recente fattura. Forse il bagno andrebbe ammodernato togliendo la vasca. Comodo parcheggio sotto la camera. La cena a buffet un po deludente, poca varietà.
Verified review

8/10 Very good

Veldig rent, med god frokost og 2 store basseng