Gran Hotel Diligencias

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Gran Hotel Diligencias offers a fantastic location, putting you just a 5-minute walk from Veracruz Cathedral and Flea Market. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or aromatherapy. An outdoor pool, a bar/lounge, and a 24-hour health club are other highlights. Fellow travelers love the helpful staff and central location.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Airport transfer
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour health club
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is $49
$57 total
includes taxes & fees
Sep 20 - Sep 21

Why we love this property

Work and wellness blend
The hotel combines business amenities with spa indulgences. Meeting rooms and workspaces await, while massages and sauna sessions restore balance.
Wellness heaven
A full-service spa awaits with aromatherapy, body scrubs, and facials. Indulge in hot stone massages while hot tubs and saunas soothe tired muscles.
Dreamy night's rest
Sublime slumber awaits with premium bedding and cozy down comforters. Hotel rooms feature in-room massages and invigorating rainfall showers.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Master Suite

A hotel room with a bed, two bedside tables with lamps, a chair, a dresser, and a floor lamp.

Master Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

A hotel room with a wooden floor, a bed with a red bedspread, a desk with a chair, a small table, a mirror, and a window with curtains.

Standard Single Room

8.6 out of 10
Excellent
(88 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A hotel room with a wooden floor, a large bed, a smaller bed, a desk, a chair, a sink, and a mirror.

Standard Double Room

8.4 out of 10
Very good
(108 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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9.0 out of 10, Wonderful, 1,001 reviews
The price is $63
$74 total
includes taxes & fees
Sep 20 - Sep 21
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About the neighborhood

Map
1115 Independence Avenue Downtown, Veracruz, VER, 91700

What's nearby

  • Zócalo - 1 min walk - 0.1 km
  • Veracruz Cathedral - 2 min walk - 0.2 km
  • Veracruz Harbour - 5 min walk - 0.5 km
  • Malecón de Veracruz - 5 min walk - 0.5 km
  • Carranza Lighthouse - 8 min walk - 0.7 km

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 26 min drive
  • Veracruz Central Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bar El Estribo - ‬1 min walk
  • ‪Restaurant Bar Regis - ‬1 min walk
  • ‪Gran Café del Portal - ‬1 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Restaurant Bar Prendes - ‬1 min walk

About this property

Gran Hotel Diligencias

  • Gran Hotel Diligencias offers a fantastic location, putting you just a 5-minute walk from Veracruz Cathedral and Flea Market. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or aromatherapy. An outdoor pool, a bar/lounge, and a 24-hour health club are other highlights. Fellow travelers love the helpful staff and central location.

At a glance

Hotel size

    • 121 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 1 PM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Tridosha. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.

Dining

Mariscos Villarica - This rooftop bar specializes in Spanish cuisine and serves lunch only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MXN 200.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Gran Diligencias

Gran Diligencias Veracruz

Gran Hotel Diligencias

Gran Hotel Diligencias Veracruz

Gran Hotel Veracruz

Gran Hotel Diligencias Hotel

Gran Hotel Diligencias Veracruz

Gran Hotel Diligencias Hotel Veracruz

Frequently asked questions

Does Gran Hotel Diligencias offer free cancellation for a full refund?

Yes, Gran Hotel Diligencias does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Gran Hotel Diligencias?

Yes, there's an outdoor pool.

Are pets allowed at Gran Hotel Diligencias?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Gran Hotel Diligencias?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Gran Hotel Diligencias?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Gran Hotel Diligencias?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1 PM.

Is there an onsite casino at Gran Hotel Diligencias?

No, this hotel doesn't have a casino, but Casino Codere Boca del Río (9-min drive) and Big Bola Casino (11-min drive) are both nearby.

What is there to do at Gran Hotel Diligencias and nearby?

Gran Hotel Diligencias has a spa and an outdoor pool, as well as a 24-hour health club.

Are there restaurants at or near Gran Hotel Diligencias?

Yes, Mariscos Villarica offers Spanish cuisine.

What's the area around Gran Hotel Diligencias like?

Gran Hotel Diligencias is a short 8-minute walk from Veracruz Central Station and 15 minutes' walk from Veracruz Harbour. Our travelers say the local area is very central.

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Reviews

Gran Hotel Diligencias Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered excellent service, a good selection of food, and a convenient location with many dining options nearby. (45 reviews)
  • Parking was safe, secure, and convenient with valet service available. (22 reviews)
  • The pool was clean, pleasant, and inviting, with some guests enjoying its view and location. (15 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Location
Restaurant
Bathroom
Shopping center
Live music
Cities
View
Plaza

Reviews

Verified review

10/10 Exceptional

It is amazing. The location couldnt be better. You can walk around,lots of places to eat well nearby, the staff is very nice and helpful. The restaurant is good. Clean, confortable. Nice pool. I have stayed here many times and I love it. Somehow it is not noisy. You have the comfort of experiencing real Veracruz Will always return
Verified review

10/10 Exceptional

I like the pool
Verified review

10/10 Exceptional

Clean rooms, friendly staff and great location!
Verified review

10/10 Exceptional

We really like the location If you like live music there is plenty around
Verified review

10/10 Exceptional

Nice rooms and service.
Verified review

10/10 Exceptional

Nice large rooms, comfortable beds. Good swimming pool and fitness room with sauna. Good location.
Verified review

10/10 Exceptional

Great location, right on the zocolo. Super friendly, helpful staff.
Verified review

8/10 Very good

Great location. Rooms are dated. Comfortable stay.
Verified review

10/10 Exceptional

Towels weren’t exactly white but location and service were excellent!
View from our room
Verified review

8/10 Very good

Staff very friendly
Verified review

10/10 Exceptional

Hotel was excellent and rooms were extremely clean and comfortable. Beds were very clean and comfortable. Staff is extremely friendly and helpful. Room was cleaned daily. Restaurant at hotel is buffet style however there’s a chef to make you special meals if you require one. Free parking underneath the hotel cars are safe. There are restaurants right in front of hotel with live free music family atmosphere restaurants and people with families outside dancing and eating. There is a park across the hotel and they have different activities nightly. We stayed July 20 - 26 . We felt safe and had no problems. Taxi fare is around 120 pesos around 6 us dollars. There are banks to the right of the bank, one block down. I used my us bank debit card at bank and got pesos. Cheaper than going to an exchange place. Use atm instead at banks. Again I used my us debit card to retrieve pesos cheaper then using exchange places. Very amazing place and family atmosphere. Loved it well return to see more of Vera Cruz. Must visit Orizaba it a distance away take taxi and you have to buy tolls there’s about six total that’s about 280 pesos each plus taxi fare. Orizaba is known for the cleanliness city in Vera Cruz. Take the high ride up the mountain. Beautiful scenery and views. Lots of beautiful things to do there. It is also very family Atmosphere it’s an all day. Take your water bottle. People are very friendly and respectful.
Verified review

6/10 Good

Average Hotel, but great location

Room was clean but worn. Okay for overnight stay which is what I utilized it for. The lobby was clean, but the carpets in the room floors should be replaced and were not vacuumed. Outside bar was good. I would stay there again because I liked the location in the heart of the city; will look for other accommodations also.
Verified review

8/10 Very good

I’ve lived and stayed at this hotel since 1979. It is sad to see how run down the place is. It needs attention. However, the staff is amazing, it is clean and safe.
Verified review

8/10 Very good

Pros: Clean, with nice old-style furniture in good condition. Excellent location if you are okay with not staying near the beach. Tons of restaurants (check reviews before going), live music, handicraft stores, the famous Güero Güera ice cream shops, La Parroquia restaurants, local shoe stores, and more. Gentle and helpful staff, although some do not speak English. Close to the Malecón, tourist two-story open bus rides, the Marines Museum, and many historical buildings. Cons: Outdoor live music can be annoying late at night. If you need a safe, make sure you request a room with a working one, and double-check that it is securely attached to the wall when you arrive. Far from the nicest beaches.
Verified review

8/10 Very good

Good hotel. GREAT Location except for the music out front. But it didnt bother me much. Room had a lot of space. But, if you have respiratory issues shud reconsider. Our room had mold. But as experiences go. I was comfortable. Thanks Gran hotel Diligencias:)
Verified review

8/10 Very good

The staff was friendly and helpful, especially at the end of our 3-night stay by arranging our early morning taxi to the airport. The room was clean and large with a table and two chairs, and a king-sized bed. The hotel is right on the main square (el zocalo) so we could go out and hear live music and see dances. Unfortunately, as with many old buildings, there was an awful smell of the sewer emanating from the bathroom. It seemed to be strongest in the morning. But, short of knocking the beautiful hotel down and rebuilding, there is probably very little that be done to improve the smell.
Verified review

6/10 Good

The hotel is outdated especially the restroom, the tub is peeling and has mold stains. It was kind of dangerous for my 75 year old mom, very hard to get in and out of the bathtub. We did love the location and the staff was very friendly!
Verified review

10/10 Exceptional

Definitely would stay here again
Verified review

8/10 Very good

Good place to stay!
Verified review

10/10 Exceptional

Great place to stay..
Verified review

10/10 Exceptional

Enjoyed the stay!
Verified review

8/10 Very good

.
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Todo excelente !!!
Verified review

10/10 Exceptional

Very clean bedroom. Helpful staff. Lovely comfortable beds. Beautiful central location.