2/10
I booked a “Superior Twin Room” at Latimer Estate for my mother-in-law’s 70th, expecting something special. Unfortunately, it didn’t live up to the name.
The room was outside the main estate (not made clear at booking) with a lovely view of... a rooftop. The beds were two singles pushed together then hastily separated. The mattress hadn’t been rotated in months (thanks to the sticker I spotted at 4 AM while failing to sleep). No air con—just a small fan pushing around warm air—and a thick winter duvet made it unbearably stuffy.
Cleanliness? Awful. We found a urine-stained duvet and a mouldy bathroom bin. That alone was enough to put us off, but by night two we were too tired to leave, so we tried the bar food. Sadly, that too was underwhelming—limited options and bland.
Staff were polite, but the overall experience felt more like a budget motel than a relaxing break.
Wouldn’t return or recommend unless serious improvements are made.
Shelley
Viaje de 2 noches en familia
