6/10
Communication: I emailed 24h before arrival to ask that the sofa bed please be made and I never got a reply. 6 hours before arrival I haven't received check in details so I contacted them in WhatsApp and there is where I finally received check- in details
The sofa bed hadn't been made and there was still rubbish in the kitchen and bathroom from previous guests, the duvets didn't have a cover and were dirty. The freezer was also dirty. The balcony wasn't clean either.
I appreciate it that when we mentioned the rubbish and asked for help making the sofa bed they sent someone immediately.
The property is a short Uber into the city.
Dale Ronald
Se hospedó 3 noches con familiares