This is the second time I stay at this hotel.
The room is great. The location is great. The restaurant on the ground floor is great.
Check in is automated and access is controlled by my mobile phone. Very convenient.
They used to provide bottled water in the room, but not this time, so I was a little disappointed about that.
The coffee machine in the room doesn't seem to heat the water enough, so the coffee that comes out is just a bit warm, not hot at all.
I strongly recommend the managers to instruct the cleaners to check the drains. I had to remove a horrible and very old soggy scum-saturated lump of hair from the sink drain the first night, because it was totally blocked and I didn't want to flood the place. It was night time and there is no reception desk or house cleaning on the premises, so I would have had to send them a message through the app and then probably wait until the next day. I had no time for that, so I decided to just fix the problem myself. Not pleasant, but it had to be done.
I'm sure that the managers will value my feedback and improve the service from now on. This was only a minor inconvenience. I will still use this hotel again in the future.