Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret

Property class: 4
Boutique hotel with outdoor pool, near Xenses Park

Choose dates to view prices

When you stay at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret, you'll be within a 15-minute walk of Xplor Theme Park and Xenses Park. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, free bike rentals, and a garden are other highlights at this boutique hotel. Fellow travelers say great things about the helpful staff.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Free use of bicycles
  • Beach towels
  • Spa services
  • Airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Water dispenser

For families (6)

  • Microwave
  • Television
  • Garden
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
The current price is $133
$164 total
includes taxes & fees
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Elite Room, 1 Queen Bed, Balcony, Tower

A bedroom with a bed, a desk, a TV, and a large window with a view of greenery.

Elite Room, 1 Queen Bed, Balcony, Tower

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 King Bed, Balcony, Tower

A bedroom with a bed, a desk, a TV, and a large window with a view of greenery.

Elite Room, 1 King Bed, Balcony, Tower

  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

A bedroom with a bed, desk, computer, and a large window.

Deluxe Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

A bedroom with a large bed, two wall-mounted lamps, a circular mirror, and a wooden side table.

Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Balcony

A bedroom with a large bed, two bedside tables, a round mirror, and two wall-mounted lamps.

Superior Suite, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Km 283 access 1 Xcaret Fracc 1, lote 13, Rancho Viejo Xcaret, Playa del Carmen, QROO, 77720

What's nearby

  • Xenses Park - 6 min walk - 0.6 km
  • Río Secreto - 13 min walk - 1.1 km
  • Xplor Theme Park - 14 min walk - 1.2 km
  • Museum of Popular Mexican Art - 16 min walk - 1.4 km
  • Xcaret Eco Theme Park - 16 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 13.9 miles/22.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Xentral - ‬6 min drive
  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬6 min drive
  • ‪The Buffete - ‬19 min walk
  • ‪Cupcake Cafe - ‬7 min drive
  • ‪Las Playas - Hotel Xcaret México - ‬7 min drive

About this property

Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret

  • When you stay at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret, you'll be within a 15-minute walk of Xplor Theme Park and Xenses Park. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, free bike rentals, and a garden are other highlights at this boutique hotel. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 9 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free offsite parking within 3 ft
    • Street parking available

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Coffee/tea in a common area
  • Water dispenser

What to do

  • Yoga classes
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals
  • Beach towels

Facilities

  • Garden
  • Mosquito nets
  • An outdoor pool
  • Spa services
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegetarian dining options
  • Uses some LED lighting
  • Water dispenser
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 52-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 180 to 250 for adults, and MXN 180 to 250 for children
  • Airport shuttle service is offered for an extra charge of MXN 2300 per vehicle (roundtrip, maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs MXN 2300 (roundtrip)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 008-007-007653/2026

Also known as

Terasu Riviera Maya
Terasu Hotel Spa at Xcaret
Terasu Riviera Maya Hotel & Spa, en Xcaret Hotel
Terasu Riviera Maya Hotel & Spa, en Xcaret Playa del Carmen

Frequently asked questions

Does Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret offer free cancellation for a full refund?

Yes, Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

Yes, there's an outdoor pool.

Are pets allowed at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

Yes, an airport shuttle is available. The charge is MXN 2300 per vehicle roundtrip.

What are the check-in and check-out times at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

No, this hotel doesn't have a casino, but Riviera Gran Casino (9-min drive) is nearby.

What is there to do at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

Yes, there's an onsite restaurant.

Does Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret like?

Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret is a short 16-minute walk from Xcaret Eco Theme Park and 12 minutes' walk from Xplor Theme Park.

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Reviews

Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.8

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was great, with made-to-order options, delicious food, and a wide variety of choices. (24 reviews)
  • The restaurant at this property offers excellent food and personalized service with a variety of options including. (21 reviews)
  • The property offers convenient and safe transportation to nearby parks via shuttle, with staff assistance and guidance. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Food
Location
Restaurant
Parks
Breakfast
Maps

Reviews

Verified review

10/10 Exceptional

Excelente servicio, personal muy amable.
Verified review

10/10 Exceptional

Personal very helpful.
Verified review

10/10 Exceptional

Hermoso hotel, privado, limpio y bien ubicado y con personal muy amable, Fernando nos apoyo completamente desde el inicio y siempre fue increíblemente amable.
Verified review

10/10 Exceptional

My fiancé and I had a wonderful stay here. The property was much smaller than we expected, but that ended up being one of our favorite things about it. With only nine units, it feels more like a boutique jungle retreat than a large resort. It's quiet, private, and a great choice if you're looking to disconnect and enjoy nature. We even saw monkeys during our stay! The rooms and property were very clean, and the breakfast, while the same each morning, was fresh, healthy, and clearly prepared with care. We looked forward to it every day. What truly made our experience exceptional was Fernando, the property manager. He went above and beyond to make us feel welcome and safe. He always checked in to see how our day was going, shared helpful tips, walked us to shuttle stops when needed, and made sure we got back safely. Since we weren't familiar with the area, his kindness and hospitality made a huge difference. This isn't a full-service resort where transportation and every amenity are handled for you, and dinner is available for an additional cost. It's also a little tucked away and can be tricky to find at first. However, once we got settled, none of that was an issue. If you're looking for a large, all-inclusive resort, this may not be the best fit. But if you want a peaceful, intimate stay surrounded by nature, we highly recommend it. We'd absolutely stay here again!
Verified review

10/10 Exceptional

This 9 bedroom tropical boutique hotel, nestled between its natural beauty of jungle and exotic animals does not fall short of luxury and comfort. Bedrooms exceed in ammenities, comfortable beds, pillows, snacks, mini bar. Onsite kitchen, offering limited but tasteful options. The staff is great, always willing to keep you entertained with conversation and very helpful. It is an adorable property, we enjoyed the spider monkeys and iguanas plus more animals we’d never seen. Landscaping is in its natural habitat and gorgeous. It was a relaxing and comfortable stay. Barrowd the bikes and pedaled to Go Mart for snacks and beverages. Getting to Xcaret was easy. Fernando, Rocio, Evon and the chefs are absolute gems.
Verified review

10/10 Exceptional

Hotel hermoso , la habitación impecable , un poco difícil el acceso pero está muy cerca del parque Xenses
Verified review

10/10 Exceptional

Excelente Hotel súper relajante muy cómodo todo limpio me encantó todo el personal muy Amable lo Super recomiendo un ambiente de paz y relajación mucha naturaleza y la familia de monos muy bonita 😍🙏
Verified review

10/10 Exceptional

Beautiful jungle hotel! Fernando is an excellent host along with attentive staff members. Food is excellent and location is easy to get to. The rooms are comfortable and detailed with perfect lighting. The living room and bedroom each has its own mini split AC. Bar on site as well. Very clean and safe! True gem to get away from it all.
Verified review

10/10 Exceptional

Feenando and Rocio are amazing as well as all the hotel staff. This is a hidden gem near Xcaret parks. Luxurious and personal service. We spent a week with 3 children and will be returning soon! Quiet and Peaceful!
Verified review

10/10 Exceptional

Staff went above and beyond to ensure a great stay! The location was so convenient, and the property was very beautiful. Rooms were clean and wonderfully decorated. On-property dining was surprisingly good food.
Verified review

10/10 Exceptional

Our stay at Terasu Riviera Maya was truly wonderful. The hotel’s secluded location provided a peaceful and private atmosphere, allowing us to fully relax and unwind. At the same time, its convenient proximity to the Xcaret parks made it easy to enjoy the parks and all they have to offer. Fernando and Rocio were exceptional hosts—warm, attentive, and welcoming throughout our stay. We thoroughly enjoyed our experience and would gladly recommend Terasu Riviera Maya to others.
Verified review

10/10 Exceptional

Very friendly and helpful staff, beautiful property away from noisy crowds but conveniently centralized. Delicious breakfast is included and made to order.
Verified review

10/10 Exceptional

It was a very nice jungle feel.. I thought the food was very good. The room was spacious. The only downfall was that you could not go to the beach. It was all private.
Verified review

10/10 Exceptional

I honestly loved everything about this place. The staff was so nice and so accommodating. The rooms were clean, the as
Verified review

10/10 Exceptional

Extremely comfortable and secluded stay - with the best staff !
Verified review

10/10 Exceptional

Siento que para quien va a los parques de Xcaret es la mejor opción, pues el trato es muy personalizado, amable y de lujo. Todo es nuevo y las habitaciones están padrísimas pues tienen división de una recámara aparte del sofá, baño y desayunador para tener un poco de privacidad
Verified review

4/10 Fair

The location is terrible. Its in the middle of nowhere and hard to get there. Mosquitos everywhere!
Verified review

10/10 Exceptional

Excelente opción de hospedaje si te gusta la tranquilidad
Verified review

10/10 Exceptional

El personal es muy especial y excelente trato. Muy profesionales y atentos. El desayuno es muy grande muy bueno pero hay que mejorar el tiempo, duran mucho.
Verified review

10/10 Exceptional

An incredible value. An amazing retreat into the jungle after a day of exploring. See monkeys in the morning, have a relaxing massage on the rooftop while an iguana keeps you company. The staff is there for whatever you may need. Pool is cold and refreshing. The rooms are so clean and nice! Great great value for the very reasonable price. Will be recommending to friends!
Verified review

10/10 Exceptional

Fernando was excellent and a great host!! Would recommend this hotel ty everyone !!
Verified review

10/10 Exceptional

Staffa was great Fernando helped me in every aspect very please with his service and also the people handling the small restaurant where nice and had good food They did had a issue with the lights where they would go off and on at night that was the only bad thing
Verified review

10/10 Exceptional

Staff Mr. Fernando is a super nice guy. Because of him, my whole trip was incredibly enjoyable
Verified review

10/10 Exceptional

Free breakfast, convenient location and w/i walking distance to theme parks, and top notch service especially by Fernando! If in the area again, will plan to stay here. Highly recommend!
Verified review

10/10 Exceptional

It is a lovely boutique hotel with amazing staffs(Fernando is the best!)