I would have given this location a 5-star rating across the board, were it not for the fact that they obviously need to deep-clean their HVAC system and/or air conditioning. I'm not sure what the cause of the odor was, but our room reeked of mildew. (The bathroom fan didn't work, so maybe that's an issue too -- no ventilation. And the windows don't open.) The staff were very responsive, helpful and pleasant, and offered us a room switch. The only reason I didn't take them up on it was that I smelled similar odors coming from other rooms when the doors were open, and from a fan unit outside the building. I wasn't confident that a room switch would help the problem. However, the front desk staff gave us plenty of extra coffee pods, which helped absorb some of the odor when placed in cups around the room.
Free breakfast was great, the pool and gym areas serviceable. All-day water and coffee were delicious. Again, wonderful service from the staff.