Alta Vista De Boracay

This is the second time we stayed at this hotel. First time back in 2013. We booked three rooms and brought the entire family to boracay. It is an experience that we will never forget. From the beginning the staff went out of their way to make sure we had a great stay. Rooms were large. The buffet breakfast was tasty everyday. The dishes did cater more to the Chinese and Koreans that stayed there. But there were options for Filipinos and Americans. The pool is very nice. We did the karaoke which everyone loved. The shuttle service to Puka beach and the downtown area is great. Get to the shuttle early because there tends to be a line. The only negative was all the Chinese people. They are completely rude. I watch this one old Chinese person sprint out of his walker because they put a fresh plate of fruit down at breakfast. He knocked down several women. It was terrible, but actually hilarious. The staff was nice because we had a big group. Every morning they set three tables together so we could eat as a family. We were thankful for everyone that worked there. Do yourself a favor and show them gratitude. We always said thank you and we always tipped. It doesn't appear that anyone else tipped at all, which is so rude!

Only for asian people not for other people wifi is terrible reception is not friendly no eu plugs or adapters...

During our transport going to the hotel from d mall, the driver stopped in the middle of the road to send money. Some foreigners are complaining and asking what is he doing.

I booked a 2-night stay in a Loft room via Hotels.com. When they brought us to our room (Keira 105), I immediately noticed that the room was different from what I booked, so I asked the bellman of Keira 105's room type. He said De Luxe. I called the Front Desk and the staff wasn’t even apologetic. She just said that the Loft room may not be available when we arrived thus they gave me a De Luxe room. I retorted that they could have at least told me; we would have been happy to wait (By the way, we checked in at 2 PM, their standard check-in time.) The staff wasn’t helpful and even refused to connect my call to the supervisor or manager as they were supposedly in a meeting. I kept insisting to talk to either and only then did the staff agreed to move me to a Loft room (HA 301).

Hotel was very nice and the room was great for my family of 5. We spent most our days away from the hotel at one of the beaches and the Hotel staff was great at helping us get where we wanted to go. The free shuttle service was great for us. The hotel was further away from DMall and white beach but the ride was not bad. Sometimes at night, there was a long line to catch the free shuttle back to the hotel but they were pretty good at sending additional shuttles to pick people up. I was not that impressed with the food for breakfast and that would be my only complaint.