Universo

Property class: 3
Hotel with restaurant, near Piazza del Duomo

Choose dates to view prices

Universo is just 4.2 mi (6.8 km) from the airport and offers a shuttle. Guests will have free perks like WiFi and self parking. Also, Piazza di Santa Maria Novella and Basilica of Santa Maria Novella are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Unità Tram Stop is steps away and Valfonda - Stazione Santa Maria Novella Tram Stop is 4 minutes.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • WiFi in the lobby
  • Babysitting
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Babysitting services
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

A double bed with a dark headboard, two bedside lamps, and a floral wallpaper pattern.

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room

A modern hotel room with a large bed, a desk with a lamp, and a view through a glass door.

Deluxe Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

A bedroom with a bed, a window, and a view of the outside.

Classic Double or Twin Room

8.4 out of 10
Very good
(15 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

A room with a bed, a nightstand, and a view of a cityscape through a window with green curtains.

Superior Double or Twin Room

9.2 out of 10
Wonderful
(16 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

A small, single-bed room with a desk and chair, a window with blinds, and a wall-mounted TV.

Classic Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

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$282 total
includes taxes & fees
Oct 19 - Oct 20
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About the neighborhood

Map
Piazza Santa Maria Novella, 20, 20, Florence, Tuscany, 50123

What's nearby

  • Basilica of Santa Maria Novella - 1 min walk - 0.0 km
  • Piazza di Santa Maria Novella - 1 min walk - 0.1 km
  • Via de' Tornabuoni - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Piazza del Duomo - 10 min walk - 0.9 km

Getting around

  • Florence Airport, Peretola (FLR) - 25 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Florence Santa Maria Novella Station - 5 min walk
  • Porta al Prato Station - 16 min walk
  • Unità Tram Stop - 1 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 4 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 5 min walk
  • Airport shuttle

Restaurants

  • ‪The Fiddler's Elbow - Irish Pub - ‬1 min walk
  • ‪Osteria e Vinaino Cicalone - ‬2 min walk
  • ‪Osteria Pastella - ‬3 min walk
  • ‪Banki Ramen - ‬2 min walk
  • ‪Ristorante Storico Sabatini - ‬2 min walk

About this property

Universo

  • Universo is just 4.2 mi (6.8 km) from the airport and offers a shuttle. Guests will have free perks like WiFi and self parking. Also, Piazza di Santa Maria Novella and Basilica of Santa Maria Novella are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Unità Tram Stop is steps away and Valfonda - Stazione Santa Maria Novella Tram Stop is 4 minutes.

At a glance

Hotel size

    • 42 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Babysitting

Pets

    • Pets not allowed

Internet

    • WiFi in public areas*
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Babysitting services

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Locally-owned & organized tours & activities
  • Uses some LED lighting

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • WiFi is available in public areas for an extra charge

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number IT048017A1SHCBGE33

Property class

This property has received its official star rating from the local rating authority.

Also known as

Hotel Universo Florence

Universo Florence

Hotel Universo Hotel

Hotel Universo Florence

Hotel Universo Hotel Florence

Frequently asked questions

Does Universo offer free cancellation for a full refund?

Yes, Universo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Universo?

Sorry, pets aren't allowed.

Is parking offered on site at Universo?

Yes, there's free self parking.

What are the check-in and check-out times at Universo?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Are there restaurants at or near Universo?

Yes, there's an onsite restaurant.

What's the area around Universo like?

Universo is in Historic Centre of Florence, a short 1-minute walk from Unità Tram Stop and 9 minutes' walk from Piazza del Duomo. Travelers love the hotel's prime location.

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Reviews

Universo Reviews

8.0

Very Good

8.4

Cleanliness

9.2

Location

8.4

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's location offers many nearby restaurants and a variety of dining options within walking distance. (10 reviews)
  • Free transportation to tourist areas and a friendly driver were offered. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Location
Service staff
Train station
Parking
Attraction
Piazza
Restaurant
Air conditioning
Car

Reviews

Verified review

10/10 Exceptional

Great staff and great location.
Verified review

10/10 Exceptional

Great location and comfortable
Verified review

8/10 Very good

Property was in great location, staff was friendly, overall the stay was very enjoyable
Verified review

8/10 Very good

The place is well located.
Verified review

10/10 Exceptional

Nice place with a friendly staff.
Verified review

10/10 Exceptional

Staff was very helpful with suggestions for things to do, where to go etc.
Verified review

10/10 Exceptional

Great hoteel

Nice and quiet central easy to get anywhere in florand A++
Verified review

6/10 Good

Good location.
Verified review

8/10 Very good

Nice location
Verified review

10/10 Exceptional

Great location, cute room with everything I needed. Staff was very helpful and easy to work with.
Verified review

10/10 Exceptional

The staff was very friendly. We found the location to be ideal for us!
Verified review

10/10 Exceptional

Happy with the location and services provided.
Verified review

10/10 Exceptional

Perfect for a one stay close to the train. Staff was very polite and exceptionally helpful.
Verified review

10/10 Exceptional

Recommend for location and facilities

Superb location, room and views. Lovely staff and really helpful.
Verified review

10/10 Exceptional

Very pleasant staff, very clean room great balcony with view of Santa novella. Many restaurants within the block
Verified review

8/10 Very good

The location is great. Short (5 min) walk from the train station and close to shopping, great food, and next to the Piazza Santa Maria. Room and Facility is plain and small but nice.
Verified review

10/10 Exceptional

Enjoyed the wonderful view over the piazza
Verified review

8/10 Very good

It was a very good location. The windows did a good job at keeping the sound out.
Verified review

6/10 Good

Great location, near train station, easy to walk places. Very old property but worked for us.
Verified review

8/10 Very good

The hotel is in a great location. The side facing the square is a little noisy in the evening and morning.
Verified review

8/10 Very good

Close to everything

Great service. Needs better lighting in bathroom. Great place to stay. Near trains and close to everything of tourist desires.
Verified review

10/10 Exceptional

Great stay Close to train, great pizza outside front door. Shower was a bit small if you are 6ft. Outstanding service, cool design.
Verified review

10/10 Exceptional

Walking distance from train station. Lots of options for dinning
Verified review

10/10 Exceptional

Florence

Great location and great staff Room was cleaned daily with fresh towels
Verified review

8/10 Very good

Enjoyed the location and the convenience. A bit noisy and minimum extras such as soap and shampoo