MD Anderson Cancer Center - 13 min drive - 14.1 km
Getting around
Houston William Hobby Airport (HOU) - 9 min drive
Houston, TX (EFD-Ellington Field) - 22 min drive
George Bush Intercontinental Airport (IAH) - 48 min drive
Houston Station - 25 min drive
Restaurants
Kitchen Kreations - 3 min drive
McDonald's - 4 min drive
Jack in the Box - 4 min drive
Timmy Chan Chicken & Fried Rice - 4 min drive
Pizza Hut - 4 min drive
About this property
The Ugly House
The Ugly House puts you within a 15-minute drive of NRG Stadium and MD Anderson Cancer Center. Free perks include WiFi and self parking. Also, Toyota Center and Daikin Park are within a short drive.
Languages
English
At a glance
DONE
Hotel size
9 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are required to download the property's idlobby mobile app before check-in
Guests are required to contact this property by telephone prior to arrival to arrange check-in.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Shared microwave
Shared refrigerator
Services
Virtual front desk
Room amenities
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
What to enjoy
Yard
Separate sitting area
Freshen up
Bathtub or shower
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchen
Oven
Cookware, dishes, and utensils
Kitchen island
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
This property will be closed from June 26 2024 to December 31 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
The Ugly House Houston
The Ugly House Guesthouse
The Ugly House Guesthouse Houston
Frequently asked questions
Is The Ugly House currently open?
This property will be closed from June 26 2024 to December 31 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Are pets allowed at The Ugly House?
Sorry, pets aren't allowed.
Is parking offered on site at The Ugly House?
Yes, there's free self parking.
What are the check-in and check-out times at The Ugly House?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
Does The Ugly House have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.
Does The Ugly House have any outdoor private spaces?
Yes, every room features a yard.
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The Ugly House Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.6/10
Staff & service
8.6/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Bathroom
Service staff
Room
Reviews
10/10 Exceptional
Feb 1, 2024
Clean and quiet
Isaac
Isaac, 1-night trip
10/10 Exceptional
Nov 29, 2023
No frills but excellent for the price.
DAWN
DAWN, 4-night trip
8/10 Very good
Dec 1, 2023
House was a perfect fit for my budget.
David
David, 15-night trip
10/10 Exceptional
Dec 19, 2023
Very laid back house
Shawn
Shawn, 1-night trip
10/10 Exceptional
Nov 18, 2023
The staff was very helpful on locating corner stores and grocery stores. The staff was very polite, friendly and respectful and made my stay very comfortable and safe. I highly recommend The Ugly House to everyone.
Vicente
Vicente, 3-night trip
10/10 Exceptional
Jan 1, 2024
Very comfortable. House was real quiet.
Shawn
Shawn, 1-night trip
10/10 Exceptional
Jan 25, 2024
The location is cool its just very far unless you're headed to the airport or work in the local area . It also floods pretty bad in the area but it's a nice place.
Torrian
Torrian, 2-night trip
10/10 Exceptional
Feb 11, 2024
Bed and tv and room clean
Isaac
Isaac, 1-night trip
10/10 Exceptional
Dec 19, 2023
Tiffany is an amazing house manager. She keeps everything so clean and organized. She’s always available if you need anything.
Shawn
Shawn, 1-night trip
10/10 Exceptional
Dec 19, 2023
For a hostile it was very quiet. The house manager was very helpful. Very clean
Shawn
Shawn, 1-night trip
2/10 Poor
Jul 31, 2024
Very complicate
HIGASA
HIGASA, 1-night trip
2/10 Poor
Apr 20, 2024
They moved me to another hotel that I couldn’t even go inside of.
Spencer
Spencer, 1-night trip
10/10 Exceptional
Oct 4, 2023
The most incredible place I've ever known, it made me feel at home. The lady who takes care of it is incredibly kind and attentive. My fellow lodgers are amazing people. There's an atmosphere of peace and tranquility that makes you feel at home, but most importantly, you feel safe, comfortable, and at peace. With the security of living like family. I will miss you all, but I'll come back every time I travel to Houston. There's no more pleasant place than 'The Ugly House,' which, to me, should be called 'The Beauty House.' Love you all. Thank you all
Marcela Josefina
Marcela Josefina, 4-night trip
2/10 Poor
Jan 20, 2024
Door code was not working my first day, worst bunk bed i’ve sleeped in because it was moving a lot, temperature was very cold and they give my only a thin blanket, floor of the bathroom was covered with the same wet towel for four days, bathroom was also dirty and there was strange smells in the house. Sorry about the bad review, I hate doing that but if it can help futur visitor having a better experience than me, hope it can help.
William
William, 3-night trip
4/10 Fair
Aug 29, 2022
A woman that I don't know who was, but was nice, other no recommend as there is just one bathroom for many rooms, too much people, have to wait long time just to use it.,
And I can't access to the property as is lock inside and the code they give didn't work, you have to knock the door very loud to someone open for you to enter, also the TV never worked, I am really never go again.
MARIA
MARIA, 3-night trip
2/10 Poor
Oct 20, 2023
Don't stay here unless you want trouble!!!!
Stayed here because of the price.
But I will never ever stay here again.
The staff was rude and made the environment very tense.
Tiffany is the house manager who has been to comfortable with her power to remove anyone on any day she is feeling bad.
Her helper Courtney is lazy and I ended up cleaning a majority of this dirty house.
Should be called Dirty House, unless they are referring to how Ugly the staff is to guests.
If I could give it a 0 star I would.
Stay away for your safety and well being.
Thank you.
Verified traveler
2-night trip
4/10 Fair
Mar 24, 2024
Photos on the listing are VERY misleading. The property was filthy, smelled of mold, and visually had BLACK mold in nearly every corner of the house ESPECIALLY in the bathroom. Had I known the true condition of this property I would not of booked due to a severe allergy I have to mold, as does my 9 year old daughter who was with me for this trip. We originally had booked for 2 nights, but could not stay there a second night as it was a serious concern for our health. We have been home now for a week and we are still recovering from the allergic reaction we both suffered during the one night we were there.
There was no on site staff, the staff on the phone was very pleasant though. The other people staying there were also very nice. The customer service was truly excellent.
But this property is the most serious health hazard I’ve ever seen. It is NOT suitable for anyone to stay/live in.
Cassandra
Cassandra, 2-night trip
2/10 Poor
Sep 19, 2022
the place is located in an area where most of the houses have bars on the doors and windows. The room that was provided for me was a bedroom or something that was divided in half with sheetrock that was very poorly done. The room was only about 6 feet wide and 10 feet long painted a dark red. The door was the wrong size for the opening so there was gaps all around the door. The door did lock but since it didn't fit the opening as it was to small you could push open the door even with it being locked. The house had 8 rooms that I am sure was converted out of other rooms that were very poorly constructed. There was only one bathroom and it was very unsanitary. the shower/tub had rust stains and what looked like to me mold around the areas of the caulking. The ledge of the window in the shower had open tubes of toothpaste. I am supried