In the heart of London, Great St Helen Hotel offers a refined retreat near Tower Bridge. Connect to WiFi in public areas, store your luggage safely, and enjoy the convenience of a 24-hour front desk.
Great St Helen Hotel offers a great location, putting you within a 15-minute walk of Liverpool Street and Tower of London. This eco-certified hotel is also within a 15-minute walk of Brick Lane and Barbican Arts Centre. The property is just a short walk to public transportation: Liverpool Street Underground Station is 5 minutes and Aldgate Station is 7 minutes.
Languages
English, Polish, Russian
At a glance
DONE
Hotel size
18 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Working away
Business center
Services
24-hour front desk
Luggage storage
Facilities
Safe-deposit box at front desk
Locally-owned & organized tours & activities
Double-glazed windows
Comprehensive recycling policy
Accessibility
Elevator
Handrails in stairways
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Desk
Free wired internet
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Great St Helen Hotel Hotel
Great St Helen Hotel London
Great St Helen Hotel Hotel London
Frequently asked questions
Does Great St Helen Hotel offer free cancellation for a full refund?
Yes, Great St Helen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Great St Helen Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Great St Helen Hotel?
Sorry, there's no onsite parking at Great St Helen Hotel.
What are the check-in and check-out times at Great St Helen Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:30 AM. Contactless check-out is available.
What's the area around Great St Helen Hotel like?
Great St Helen Hotel is in London City Centre, a short 5-minute walk from Liverpool Street Underground Station and 4 minutes' walk from Liverpool Street.
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Great St Helen Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Location
Room
Bed
Bathroom
Service staff
Refrigerator
Reviews
10/10 Exceptional
Mar 9, 2025
Rooms a bit small but all was excellent. Quiet and clean.
Roger
Roger, 2-night trip
10/10 Exceptional
Jun 10, 2025
Good
André
André, 3-night trip
4/10 Fair
Jun 14, 2025
Reception was rude, the room was small, the furniture was damaged.
Shaun
Shaun, 1-night trip
6/10 Good
Jun 3, 2025
Very small room and very uncomfortable bed and pillows. For the price paid the value isn’t there.
Rodrigo
Rodrigo, 1-night trip
8/10 Very good
Nov 18, 2024
Central location. Very close to Liverpool St station. Nice friendly staff
Andrew
Andrew, 1-night trip
8/10 Very good
Nov 22, 2024
Good location, friendly staff
Small room, toilet wasnt properly cleaned. Easy check-in and friendly staff. Good location near Liverpool St station with lots of food options
Delwar
Delwar, 2-night trip
10/10 Exceptional
Feb 23, 2023
Good location
Nice hotel in a good location in city.
Verified traveler
3-night trip
8/10 Very good
Sep 21, 2024
Comfortable and convenient
Convenient location for business trip. Comfortable and good value for money.
Verified traveler
1-night trip
6/10 Good
Mar 10, 2025
rolms are vewry cramp and there is NO breakfast ... great if you jsut need a room .. facilites in the room are good.. over all good room but just a bit cramped all round..
vijay
vijay, 1-night trip
10/10 Exceptional
Nov 4, 2024
Convenience
Very conveniently located near Liverpool street station and easy to find. Quick check in and rooms very comfortable for what you need on just an overnight stop.
Andrew
Andrew, 1-night trip
10/10 Exceptional
Jun 27, 2023
Good location for a trip to london
Martina
Martina, 3-night trip
10/10 Exceptional
Jan 13, 2023
Simple place but pleasant
Alex
8/10 Very good
Jan 21, 2023
Convenient location
Great location but quite tight in space around bed and shower room.
Maria E
Maria E, 1-night trip
8/10 Very good
Jun 23, 2023
Good room for an overnight stay, fridge is a great touch. Noisy area at the moment due to skyscraper being constructed but apart from that, nice stay.
Will
Will, 1-night trip
10/10 Exceptional
Nov 27, 2023
Thought it was great
Paul
Paul, 1-night trip
10/10 Exceptional
Mar 26, 2023
Reminded me of the house in up in between the sky scrappers loved it
Louis
Louis, 1-night trip
8/10 Very good
Jun 18, 2023
Nice. But tiny room!
james
james, 2-night trip
4/10 Fair
Jul 13, 2023
Tiny room
Smallest hotel room I've ever stayed in. No desk so unable to work. Good location but impractrical room. Would not stay again
Verified traveler
1-night trip
6/10 Good
May 20, 2023
It's a 2 star and small
It's a nice 2-star hotel at best. Your paying for the location that's all. The room was very small and straight off the reception. It was basic and uncomfortable but it was at least clean.
William
William, 1-night trip
8/10 Very good
Feb 26, 2024
Furniture a little dated / worn, and door handle to room was falling off. Clean, functional, but a little 'unloved'.
Mark
Mark, 1-night trip
8/10 Very good
Jun 25, 2023
Great location. Lift broken so had to lug suitcases up and down stairs 2 flights. Air conditioning shut off every 3 hours so would wake up in the night very warm and have to restart it. Snug but had everything we needed including a small fridge. Shower was great.
Elaine
Elaine, 4-night trip
8/10 Very good
May 4, 2023
Staff were lovely and no complaints about the facilities. Only thing is the rooms are absolutely tiny. I got a standard room for 2 adults and the only thing that really fits 2 is the bed. There’s barely enough room for 1 person to walk, let alone 2. The bathroom is minuscule. Doesn’t feel like a 4 star hotel as it is listed. I have stayed in nicer 3 star hotels. But again, the place functions and the staff are great. Just a little bit of false advertising
Rachel
Rachel, 3-night trip
2/10 Poor
Jan 7, 2024
We had to change the hotel after the first night because we had a room in the basement. This was not written in any descriptions during the booking process. The bed was too small for a normal couple. The room was not clean. The receptionist was friendly and very understanding. We got a discount of 30£ for the night we stayed and canceled the two other nights. We don’t recommend this hotel even if it is very central.
Coralie
Coralie, 3-night trip
8/10 Very good
Mar 8, 2023
The bed or mattress is not very much comfortable
Abdelrahman
Abdelrahman, 2-night trip
2/10 Poor
Jul 28, 2023
No window in room !
Room had NO WINDOW , but that was not mentioned on room info when i booked . Bed up against a wall, bathroom had a window. Room was roasting , very misleading to sell a windowless room without telling prople