InterContinental Bora Bora Resort and Thalasso Spa by IHG

5.0 star property
Luxury beachfront hotel with spa, near Spa Deep Ocean Bora Bora

Choose dates to view prices

Located near Mt. Otemanu and Mt. Pahia, InterContinental Bora Bora Resort and Thalasso Spa offers a tranquil retreat with a private beach, concerts and live shows, a poolside bar, and French cuisine at the 3 on-site restaurants. Guests can relax in style with an outdoor pool featuring cabanas or indulge in reflexology at the spa.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Pool bar

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Separate bathtub and shower
  • Separate bedroom
  • Living room
The current price is $886
$1,072 total
includes taxes & fees
Dec 6 - Dec 7

Why we love this property

Beach bliss on white sand
This hotel sits on a private white sand beach. Guests can enjoy beach umbrellas, loungers, kayaking, snorkeling, and beachside massages.
Wellness escape
A full-service spa offers aromatherapy and hot stone massages. Daily treatments await in couples rooms. The waterfront hotel features yoga classes and a garden.
Beachfront dream oasis
Lounge at the pool-view restaurant in this luxury hotel with its own private beach. The waterfront location and garden create a stunning backdrop.

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room, 1 King Bed, Beach View, Overwater

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Beach View, Overwater (Private Pool)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lagoon View, Overwater (Private Pool)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 1 Bedroom, Mountain View, Overwater (Otemanu Mountain View)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

Room, 2 Bedrooms, Mountain View, Overwater (Otemanu Mountain View)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Room, 1 King Bed, Mountain View, Overwater (Otemanu Mountain View)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Overwater (Bora Bora Island View)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lagoon View, Overwater

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Overwater (Marina View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 1 bedroom
  • Marina view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Motu Piti Aau, Bora Bora, Bora Bora, 98730

What's nearby

  • Spa Deep Ocean Bora Bora - 1 min walk - 0.0 km
  • Motu Tape - 13 min walk - 1.2 km
  • Le Meridien Beach - 15 min walk - 1.3 km

Getting around

  • Motu Mute Airport (BOB) - 5.4 miles/8.7 km
  • Raiatea (RFP-Uturoa) - 21.7 miles/34.9 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Pora-Pora Coffee Shop
  • Vini vini bar
  • ‪Varavara - ‬17 min walk
  • Lagoon Restaurant- Jean Georges- Bora Bora
  • ‪Le Tipanie Terrace - ‬16 min walk

About this property

InterContinental Bora Bora Resort and Thalasso Spa by IHG

InterContinental Bora Bora Resort and Thalasso Spa by IHG offers a private beach where you can enjoy beach umbrellas, beach massages, and beachside drinks, plus you'll have access to onsite snorkeling and kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and aromatherapy. The Reef, one of 3 restaurants, serves French cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • This property is only accessible from the airport by boat. After booking, guests must contact the property to arrange a roundtrip boat transfer (surcharge).
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle from 7 AM to 5:30 PM*
DONE

Offsite

    • Area shuttle within 4 km*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Helicopter/airplane tours
  • Kayaking
  • Canoeing
  • Snorkeling
  • Concerts/live shows
  • Shopping
  • Table tennis
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Local culture & ecosystem education
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall

Accessibility

  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Furnished balcony/patio
  • Separate living room

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

The Reef - This restaurant specializes in French cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
The Sands - This beachfront brasserie specializes in local cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
The Corail - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.
Bubbles Bar - This bar is located on the beach. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: XPF 200.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately XPF 5500 per person
  • Airport shuttle service is offered for an extra charge of XPF 8495 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge

Renovations and closures

The property will be renovating from June 1 2025 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
  • Spa
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 3 and 11 costs XPF 4247.5 (one-way)

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Bora Bora Thalasso Spa
InterContinental Bora Bora Resort & Thalasso Spa
InterContinental Bora Bora Thalasso Spa
InterContinental Resort & Thalasso Spa
InterContinental Resort Thalasso Bora Bora
InterContinental Thalasso Spa
Thalasso Bora Bora
Thalasso InterContinental Bora Bora
Thalasso Resort
Thalasso Spa Resort
InterContinental Bora Bora Resort Thalasso Spa
InterContinental Resort Thalasso Spa

Frequently asked questions

Does InterContinental Bora Bora Resort and Thalasso Spa by IHG offer free cancellation for a full refund?

Yes, InterContinental Bora Bora Resort and Thalasso Spa by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at InterContinental Bora Bora Resort and Thalasso Spa by IHG?

Yes, there's an outdoor pool.

Are pets allowed at InterContinental Bora Bora Resort and Thalasso Spa by IHG?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at InterContinental Bora Bora Resort and Thalasso Spa by IHG?

Sorry, there's no onsite parking at InterContinental Bora Bora Resort and Thalasso Spa by IHG.

Is airport shuttle service offered by InterContinental Bora Bora Resort and Thalasso Spa by IHG?

Yes, an airport shuttle is available from 7 AM to 5:30 PM on request. The charge is XPF 8495 per person one-way.

What are the check-in and check-out times at InterContinental Bora Bora Resort and Thalasso Spa by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at InterContinental Bora Bora Resort and Thalasso Spa by IHG and nearby?

Have fun with onsite activities like kayaking, rowing, and snorkeling. Additional recreation onsite includes fitness classes, helicopter/airplane tours, and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. InterContinental Bora Bora Resort and Thalasso Spa by IHG also has 2 bars and a private beach, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near InterContinental Bora Bora Resort and Thalasso Spa by IHG?

Yes, there are 3 onsite restaurants, featuring alfresco dining, French cuisine, and pool views.

Does InterContinental Bora Bora Resort and Thalasso Spa by IHG have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around InterContinental Bora Bora Resort and Thalasso Spa by IHG like?

InterContinental Bora Bora Resort and Thalasso Spa by IHG is located on the waterfront, a short 1-minute walk from Spa Deep Ocean Bora Bora and 14 minutes' walk from Le Meridien Beach.

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Reviews

InterContinental Bora Bora Resort and Thalasso Spa by IHG Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • The pool was lovely and the staff at the pool and beach were very helpful and accommodating. (4 reviews)
  • The spa was worth every dollar and the massages were top-notch. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Location
View
Water
Bungalow
Drinks
Spa
Lunch

Reviews

10/10 Exceptional

Amazing location and beautiful surroundings! It’s our 2nd trip here in two years. Love the friendly staff and beautiful rooms above the water!
celine, 5-night trip

10/10 Exceptional

Everything was perfect and I enjoyed relaxing in this hotel a lot.
Noriko, 3-night trip

10/10 Exceptional

Great for a honeymoon
EVERT, 3-night trip

10/10 Exceptional

Great location, beautiful accommodations, exceptional service
Catherine, 6-night trip

10/10 Exceptional

Great place to be, staff are awesome!
Lin, 4-night trip

8/10 Very good

No comment
Abbi, 7-night trip

10/10 Exceptional

Amazing property and excellent service. Highly recommend!
Karilyn, 2-night trip

10/10 Exceptional

Amazing people here! Always greeting you with a smile! Service is top notch and room service has been stunning! Would recommend this resort to any and all!
Rafael, 4-night trip

10/10 Exceptional

A true paradise!! Gorgeous resort! Amazing views and excellent service! Love love our overwater bungalow. Exceptional
Jose, 3-night trip

10/10 Exceptional

Amaxmzing location and staff
Charlie, 2-night trip

10/10 Exceptional

Lovely resort. We went for our honeymoon and had a wonderful time. Staff is amazing. Over the water bungalows are really nice. We thought the food was ok, but everything else made up for it. Would highly recommend.
Peter N, 3-night trip

10/10 Exceptional

Amazing property with the best customer service. They care about safety of all there customers.
Rafael, 3-night trip

10/10 Exceptional

Loved the thalasso. Best AC. Really nice staff. Not the best coral but had good snorkeling.
Susanne, 3-night trip

10/10 Exceptional

The pictures don’t do it justice. It’s an amazing and magical place!
Reynato, 3-night trip

10/10 Exceptional

Aside from its obvious beauty, I was impressed by the fact that they filter the lagoon water and make it drinkable and upon walking around the property, they also have an organic garden used for the restaurants. The staff remembers and each address you by your name. On our last day, one of the Reef staff actually chased us and gave us a hug. We are already planning our return next year.

10/10 Exceptional

The property is beautiful and the overwater bungalows are well maintained! Breakfast buffet didn’t disappoint either - very good selection of a wide variety of items. Staff at the resort were underwhelming unfortunately in terms of service. This started with my pre-arrival communications with their concierge, which was consistently delayed and slow on Thalasso’s end. This only continued during my stay at the property. Many staff at the pool and restaurants didn’t even speak or understand fluent English. Due to their poor communication skills, they never extended to help in any capacity like providing towels, bringing water, checking in, etc. Overall pretty mixed experience. Expected much better service given how nice the property is.
Lucy, 1-night trip

10/10 Exceptional

Amazing, check in needs help

Absolutely beautiful property and stunning villa (as should be for the price). My only complaint was the check in. We arrived by boat from the airport with three other couples. They were immediately given cool towels and drinks and taken off by golf carts to their rooms. We sat there for over an hour with no explanation, no towels, no drinks. For over $1650 a night i expect better service. Rest of the trip was great. Super friendly staff. Loved swimming at night off the over the water villa, memories of a lifetime.
catherine, 7-night trip

4/10 Fair

The staff in the reception are not giving us fully information. We suppose to have the VIP credit to use but they didn’t mention it during the check-in time. We have to paid our own bill for lunch and dinner.
Linh, 1-night trip

6/10 Good

The staff was so friendly but the resort itself is a little boring. The overwater bungalows were overpriced, oddly laid out. Not comfortable inside and the outside was laid out very oddly, no shade on the deck and in such shallow water that my son couldn’t even jump off the deck. Just kind of a disappointment given how expensive they were. On a motu, which we knew but very expensive getting to and from bora. If you just want to go and stay at the resort, that isn’t an issue but we wanted to see Bora. Don’t go if you’re budget conscious at all or if you want to explore. Much better options on Bora itself.
Glenda, 3-night trip

10/10 Exceptional

We got the bungalow overlooking lagoon and the volcano. Each and every room has an awesome view including our back deck. I never wanted to leave. Food was “ok” even the special multiple course meal at the Corail were just so so .. the dessert was excellent though. Breakfast had a decent variety of food which was nice. The lady cooking the omelette section was coughing up a storm both mornings we were there and NOT wearing any masks .. not so nice. The corals in the lagoon were either dead or just not healthy enough to attract any fish (exception was near the spa) so this is the only downside (compared to the Hilton in Moorea) Every single staff was friendly and accommodating.. we would totally recommend this place to any friends or families wishing to visit Bora Bora. Bora bora mai tai was one of the best drinks there.

10/10 Exceptional

This property is beautiful and the staff are hardworking and kind. The overwater bungalows are luxurious and everything you are hoping for. I felt like the dining options left something to be desired. For the price I expected much more. The food was less inventive than I could get at home but 3x the cost. My recommendation would be to order most of your meals as room service and enjoy your room. One breakfast is more than enough for two, for example, and nothing beats the view from your room. One word of warning just generally for those coming to bora bora and staying at the large resorts—the experience feels very « canned ». I think a lot of ppl coming here like that—they don’t want to experience another culture or learn new things about the area etc, they want to stay in their insulated bubble and that’s fine, but just know that that’s what this is. It’s beautiful, luxurious, and made specifically for outsiders to relax and not see any of the « real » bora bora, kinda like White Lotus lol. If you’re not that kind of traveler, I would suggest splitting your time here and at another island like taha’a, which is what we did. We stayed on a motu there for a few days and on bora bora for a few days and did both, and met some great friends and had some unique experiences. Overall, would recommend this resort!
heidi, 3-night trip

6/10 Good

we had mixed service at this hotel. some of staff very helpful and provided excellent service ( Ralph at pool and beach) but very often when we asked for something the answer was a quick “no”. for example on return to boat dock we asked for ride to our bungalow and we’re told no because they were waiting for boat from airport. instead they should have said we have to stay but will call you another cart. another example was when all the beach lounge chairs were full, my daughter was told sorry we can’t get you a chair. when she complained someone did get the chairs. one day told she could get not food served at beach but again with complaining after seeing other guests being served they did serve us and all of the other guests. the property is so beautiful but staff need some training on providing exceptional service. be aware when you arrive you are told not to walk outside the grounds as the local dogs roam free and have bitten guests. our wait to check in was extremely long as there was only one person checking in
liz, 2-night trip

10/10 Exceptional

Room was incredible and clean. The staff was very friendly and helpful. We really enjoyed our stay
Helton, 2-night trip

10/10 Exceptional

Die Zimmer sind sehr geräumig. Da die eine Seite des Hotels gerade umgebaut wird ist es zudem ziemlich leer und man hat egal wo hervorragend Platz. Auch das gesamte Personal ist sehr freundlich und aufmerksam. Der ganze Aufenthalt war ein Traum. Wir kommen sehr gerne wieder.
Christoph Pascal, 2-night trip

8/10 Very good

A comfortable stay at the intercontinental thalasso only complaint is they weren’t willing to give a late checkout even though they knew we had a 14:15 private boat transfer booked with them. we eventually got a 12 checkout as I had a spa appointment booked and would have cancelled it as no way I could have bags ready for their 10:40 am time . We also stayed at thalasso for lunch spending even more money . The st Regis was so accommodating in every way and treated us like royalty there was a huge difference
Desmond, 3-night trip