I recently had the pleasure of staying at L’hôtel du Lac, and it was an experience I won’t soon forget. From the moment I arrived, I was greeted with warm smiles and a genuine sense of hospitality. Checking in was a breeze, thanks to the efficient and friendly reception team, especially Jolie and Emma, who went above and beyond to ensure everything was perfect from the start.
The hotel’s ambiance is a perfect blend of elegance and comfort, making it an ideal retreat when staying in Hanoi. Dining at the hotel’s restaurant was another highlight of my stay. Mr. Erik, the restaurant manager, made every meal special with his attention to detail and exceptional service. The cuisine was decent with a range of western dishes as well as classic Vietnamese dishes, more selection of fruit would be favourable!
The housekeeping team also deserves a special mention. They kept my room immaculate throughout my stay, adding thoughtful touches that made me feel truly at home.
Overall, L’hôtel du Lac exceeded my expectations in every way. The combination of outstanding service, a welcoming atmosphere, and the dedication of staff like Jolie, Emma, Mr. Erik, and the housekeeping team made my stay unforgettable. I highly recommend this hotel to anyone looking for a place close to everything and with such lovely people!
