Eden Roc Resort Hotel - All Inclusive

Perfect resort for a family vacation. We stayed at the pool suite which was just perfect! The staff are very friendly and helpful. We traveled with a young baby and they helped with everything we asked. To top it all Nikos at the pool bar was just amazing. The only minus is the salt water in all the pools except the one with the water slides which the kids loved.

Room was disappointing, bathroom needs refurb tiles falling off wall. Asked for cot and it was dirty probably from underuse. Staff friendly and helpful but if it was anything other than a three night stay we would have been pretty annoyed. Food was so-so. All in all, I don’t think we would revisit this hotel

This place is catering to all-inclusive guests, but sells rooms on a B&B basis too. Oh boy, does it confuse them when you're not all-inclusive! We were sent backwards and forwards trying to find prices for meals and drinks, which they'd been trying to sell us, before giving up and eating elsewhere. That said, the resort is well equipped and pleasant - great to have an adult only pool as well as the kids' ones, and it was never very busy. Nice to have the use of a 'courtesy room' for a shower on the last day, after we had checked out. Our room was big and fairly comfortable, but a bit on the tired side (nothing major, but a bit shabby for somewhere that's billing itself as 4*: cracked windows, shower screen that didn't work, dodgy reception on the TV, etc). The toilet could have done with a good scrubbing! The breakfast buffet was extensive - as I said above, we never got to try the other food 'cos no-one could tell us the price!

Great hotel with excellent facilities for kids and adults. We stayed there as a group of 12, 3 families with 6 children in total, thoroughly enjoyed our holiday throughout the week and will definitely return. The staff were very helpful, professional and accommodating. We would highly recommend the hotel and would like to say a big thank you to the staff at the reception, restaurant as well as the general manager for making our holiday so special!