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Holiday Inn London Brentford Lock by IHG

4.0 star property
Waterfront hotel with restaurant, near Royal Botanic Gardens, Kew

Choose dates to view prices

Holiday Inn Brentford Lock, an IHG Hotel, near Royal Botanic Gardens and Twickenham Stadium offers a relaxing retreat with a coffee shop/cafe and The Open Lobby restaurant. Enjoy the gym, bar, dry cleaning/laundry services, multilingual staff and 24-hour front desk. Guest reviews rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 6 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
The current price is $87
$105 total
includes taxes & fees
Dec 18 - Dec 19

Why we love this property

Flavorful dining choices
This hotel features a restaurant, cafe, and bar for diverse culinary experiences. Guests can kickstart their day with a buffet breakfast.
Pillow perfection
Snooze soundly on hypo-allergenic bedding with personalized pillow options. The hotel's 24-hour room service satisfies midnight cravings.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony (Canal View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony (Canal View)

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is $100
$120 total
includes taxes & fees
Dec 18 - Dec 19
Novotel London Brentford
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About the neighborhood

Map
Commerce Road, Brentford, England, TW8 8GA

What's nearby

  • Syon Park - 3 min walk - 0.3 km
  • Syon House - 3 min walk - 0.3 km
  • Royal Botanic Gardens, Kew - 9 min walk - 0.8 km
  • Thames River - 9 min walk - 0.8 km
  • Thames Path - 9 min walk - 0.8 km

Getting around

  • Heathrow Airport (LHR) - 29 min drive
  • Farnborough (FAB) - 37 min drive
  • Luton Airport (LTN) - 44 min drive
  • Gatwick Airport (LGW) - 80 min drive
  • London City Airport (LCY) - 97 min drive
  • Brentford Station - 11 min walk
  • Syon Lane Station - 14 min walk
  • Isleworth Station - 24 min walk
  • Boston Manor Underground Station - 26 min walk

Restaurants

  • ‪GAIL's Bakery - ‬5 min walk
  • ‪Sam’s Larder - ‬5 min walk
  • ‪Brentford Cafe & Restaurant - ‬3 min walk
  • ‪Coach & Horses - Isleworth - ‬8 min walk
  • ‪The Beehive - ‬7 min walk

About this property

Holiday Inn London Brentford Lock by IHG

Holiday Inn London Brentford Lock by IHG puts you just a 5-minute drive from Thames River and Royal Botanic Gardens, Kew. Guests can visit the fitness center for a workout or grab a bite to eat at The Open Lobby, which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 134 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (GBP 17 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 6 meeting rooms
  • Conference space (12745 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Terrace
  • Television in common areas
  • Fitness center
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 46
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Vibrating pillow alarm
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Open Lobby - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 13.95 per person

Parking

  • Covered self parking costs GBP 17 per night
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
London Brentford Lock By Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Hotel
Holiday Inn London Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Brentford
Holiday Inn London Brentford Lock by IHG Hotel Brentford

Frequently asked questions

Does Holiday Inn London Brentford Lock by IHG offer free cancellation for a full refund?

Yes, Holiday Inn London Brentford Lock by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Holiday Inn London Brentford Lock by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn London Brentford Lock by IHG?

Yes. Self parking costs GBP 17 per night.

What are the check-in and check-out times at Holiday Inn London Brentford Lock by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Holiday Inn London Brentford Lock by IHG and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Holiday Inn London Brentford Lock by IHG?

Yes, there's an onsite restaurant, The Open Lobby.

What's the area around Holiday Inn London Brentford Lock by IHG like?

Holiday Inn London Brentford Lock by IHG is located on the waterfront in Syon. Popular attractions include Wembley Stadium, which is 14 minutes away by car.

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Holiday Inn London Brentford Lock by IHG Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Parking
Restaurant
Food
Drinks
Bed
Family friendly

What guests liked

  • Breakfast options were excellent with a good choice of hot and cold food. (31 reviews)
  • Breakfast and evening meals were good with plenty of choice and staff were friendly and helpful. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Good location
Mark, 1-night trip

2/10 Poor

Room, staff
Jennifer, 1-night trip

10/10 Exceptional

Decent clean comfortable hotel with secure parking.
Michael, 1-night trip

10/10 Exceptional

excellent customer service from the staff at both the reception desk and in the restaurant/bar
Jim, 1-night trip

10/10 Exceptional

Really friendly & helpful staff

Good location. Nice views of the canal. Close to pubs and restaurants. Close to Airport. Really helpful staff especially at breakfast which makes a huge difference to your stay.
Dabheoc, 1-night trip

6/10 Good

Room was clean, bathroom toilet didn't flush properly. Only one elevator was working upon arrival and remained out of order when we returned from tour 12 days later making it very difficult for visitors to get around. Otherwise very comfortable stay.
Jennifer, 1-night trip

10/10 Exceptional

Nice location with restaurants and convenience stores nearby and a great view and the staff were friendly and helpfull
Erika, 1-night trip

10/10 Exceptional

This is a good place to stay before a Heathrow departure. Takes about an hour but it’s a nice quiet setting and photos from my morning walk.
andy, 1-night trip

10/10 Exceptional

Staff and the property was very good.
Milin, 2-night trip

10/10 Exceptional

Great place between London centre and Heathrow
James, 2-night trip

10/10 Exceptional

Brilliant and super comfortable stay overall!
Thushara, 2-night trip

8/10 Very good

Area was convenient to get to London by public transport. Staff was helpful and hotel and room was generally clean. The rooms need some renovating as it is dated but otherwise it was good.
Kuljeet, 4-night trip

10/10 Exceptional

Nice hotel. Friendly and helpful staff. Not too far from Gunnerbury Park or Kew Garden. Breakfast fresh snd good choice.
Caroline, 1-night trip

10/10 Exceptional

Very clean, fresh and comfortable room

Very clean, fresh and comfortable room with very good air conditioning. Good shower/bathroom with quality towels provided. Excellent breakfast buffet with a good choice of hot and cold food.
Geoffrey, 3-night trip

10/10 Exceptional

Staff were helpful and polite
1-night trip

10/10 Exceptional

It was clean and comfortable. An affordable stay close to the airport.
Gwen, 1-night trip

10/10 Exceptional

Truly enjoyed the location in charming Brentford Lock. Our room had a lovely balcony view of the canal and was very comfortable. The breakfast was also excellent.
Elizabeth, 4-night trip

10/10 Exceptional

Very nice hotel in good area with eating places and convenient stores. On bus line.
Sherry, 2-night trip

8/10 Very good

Lovely staff, great area, tired room.

Excellent staff (very helpful and willing). Breakfast was great. Parking very good, but a bit intimidating with dozens of 'you must pay' signs. Very nice and convenient location. Whole place was pretty tired and could do with a refresh (one of two elevators was out of order - and looked like the sign had been there a fair while), carpets in room were old and had chewing gum embedded in places.
Philip, 1-night trip

6/10 Good

Nice balcony, average breakfast, rooms had smell of cigarettes, bar was good, evening food good
Nick, 1-night trip

10/10 Exceptional

Friendly staff and good breakfast
RHODORA, 1-night trip

10/10 Exceptional

A very pleasant stay

A very pleasant stay, spacious room, comfy bed. I would recommend this hotel.
2-night trip

10/10 Exceptional

Great location early booking in could not your staff
Marc, 2-night trip

10/10 Exceptional

Excellent hotel,great value and exceptional customer service as always.
Carl, 1-night trip

6/10 Good

Staff were friendly and helpful. Room was comfortable but not clean as I expected. Would stay again but they need to improve on the cleaning.
Sharon, 1-night trip