Serhs Natal Grand Hotel & Resort

Property class: 5 and above
Natal beachfront resort with 6 restaurants and spa

Choose dates to view prices

At Serhs Natal Grand Hotel & Resort, you can hit the beach to retreat to a free cabana or relax in a sun lounger, plus you'll be within a 15-minute drive of Ponta Negra Beach. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Potiguar, one of 6 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious resort include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
The current price is $147
$154 total
includes taxes & fees
Nov 4 - Nov 5

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room (Apartamento Prime Lateral Mar)

A modern hotel room with a large bed, a desk with a chair, a bedside table, and a lamp.

Deluxe Room (Apartamento Prime Lateral Mar)

9.6 out of 10
Exceptional
(12 reviews)
  • Beach view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Room (Apartamento Prime Frente Mar)

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the ocean.

Deluxe Room (Apartamento Prime Frente Mar)

8.4 out of 10
Very good
(17 reviews)
  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Family Room (Apartamento Família Prime Lateral Mar)

A hotel room with two beds, each with white linens and brown pillows. There is a woven hat and a patterned bag on one bed.

Family Room (Apartamento Família Prime Lateral Mar)

9.2 out of 10
Wonderful
(14 reviews)
  • Beach view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

View all photos for Apartamento Família Prime Frente Mar

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the sea.

Apartamento Família Prime Frente Mar

8.8 out of 10
Excellent
(28 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

View all photos for Junior Suite (Prime Lateral Mar)

A modern hotel room with a bed, a desk, a dining area, and a living area.

Junior Suite (Prime Lateral Mar)

9.6 out of 10
Exceptional
(5 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (Prime Frente Mar)

A hotel room with a large bed, a balcony with a view of the ocean, and a wooden nightstand with a phone.

Junior Suite (Prime Frente Mar)

8.6 out of 10
Excellent
(8 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Suite, 1 Bedroom, Private Pool, Beach View

A couple seated at a wooden table with a tropical fruit platter, overlooking a pool with lounge chairs and a view of the ocean.

Exclusive Suite, 1 Bedroom, Private Pool, Beach View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

A pool with clear water and a view of the ocean.

Premium Suite

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidencial

Balcony view

Suite Presidencial

  • Sea view
  • 192 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quarto Exclusive Family

A pool area with a view of the ocean, lounge seating, and a tropical drink setup.

Quarto Exclusive Family

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Quarto Premium Family

A modern infinity pool with a clear view of the ocean, a lounge area with a sofa and a small table, and a wicker basket with towels.

Quarto Premium Family

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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  • Pool
  • Free breakfast
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  • Parking available
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The price is $101
$106 total
includes taxes & fees
Nov 2 - Nov 3
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About the neighborhood

Map
Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, 59090-002

What's nearby

  • Dunes Park - 1 min walk - 0.0 km
  • Natal Convention Center - 14 min walk - 1.2 km
  • Praia Shopping - 2 min drive - 1.9 km
  • Artesanato Villarte Shops - 2 min drive - 2.7 km
  • Craft Fair of Ponta Negra - 2 min drive - 2.7 km

Getting around

  • Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive
  • Natal Bom Pastor Station - 10 min drive
  • Natal Padre Joao Maria Station - 11 min drive
  • Natal Cidade da Esperanca Station - 11 min drive

Restaurants

  • ‪Seu Chico Botequim - ‬5 min drive
  • ‪Pizza E Pasta Da Walter - ‬5 min drive
  • ‪Sports Bar - ‬7 min walk
  • ‪Tapiro Grill - ‬2 min walk
  • ‪Bar Molhado - ‬2 min walk

About this property

Serhs Natal Grand Hotel & Resort

  • At Serhs Natal Grand Hotel & Resort, you can hit the beach to retreat to a free cabana or relax in a sun lounger, plus you'll be within a 15-minute drive of Ponta Negra Beach. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Potiguar, one of 6 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious resort include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff.

All inclusive details

  • All-inclusive room rates at Serhs Natal Grand Hotel & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 395 units
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Designated smoking areas

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Reviews

Serhs Natal Grand Hotel & Resort Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Amenities

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's restaurants offered a wide variety of delicious food options with excellent service, including a buffet and à la carte options. (64 reviews)
  • Breakfast was a highlight with a wide variety of options and excellent quality. (51 reviews)
  • The hotel's beach location is excellent with a beautiful view, pleasant facilities, and great access to the beach. (21 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
View
Bathroom
Shower
Sea
Drinks
Toilet

Reviews

Verified review

10/10 Exceptional

The care provided here is exceptional, complemented by delightful staff and exquisite cuisine. This establishment consistently delivers an outstanding experience. Congratulations to the entire team.
Verified review

10/10 Exceptional

Great place and amazing people’s!
Verified review

10/10 Exceptional

Excellent hotel! Restaurants and food could be better
Verified review

10/10 Exceptional

The room was spotless, the food was delicious and the people were wonderful. I will definitely come back
Verified review

10/10 Exceptional

Beautiful pool and beach. The only problem we had was waiting very long to get into the restaurant sometimes an hour and a half.
Verified review

10/10 Exceptional

I loved the i installations, and the room was nice as well
Verified review

8/10 Very good

Good option in Natal

We stayed there twice. Fist time 4 nights- 1st floor area D. I Didn’t like that area. Close to the kitchen so it was a little warm and smelly. Not in the room though. Good food. Good service. Second time, 1st floor area B. Soo much better. It’s a beautiful hotel.
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

We stayed in the week of Reveillon. Fantastic experience!
Verified review

10/10 Exceptional

O
Verified review

10/10 Exceptional

-
Verified review

10/10 Exceptional

The Serbs Natal Grand Hotel provided high quality services to me and their guests. They were welcoming, and made my friend and I feel at home. The hotel is clean, organised and provide great amenities. The restaurants are great, the workers are respectful and respectable. They are professional in all their operation. The people provide a blend of international cuisines with locals. Someone is always ready to assist where there is a need. I love the people. While the service is great at Serhs, when I travel the attitude of the people is everything to me. The workers did not disappoint. They gave the best of the Brazilian culture. I look forward to visiting Serhs again, maybe sooner than later. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Verified review

6/10 Good

The hotel is nice; however, a few things I noticed affected my rating. Despite how nice it looks, it needs renovations. There were many cracks and open areas that needed fixing and remodeling. Two, the sheets and curtains had stains on them, and the cleaning crew does not change the sheets; instead, they make the bed to make it look like they did. Three, despite paying for an all-inclusive package, I had to pay a fee at check-out for the food that I ordered. Lastly, the Wi-Fi signal wasn't been the best.
Verified review

10/10 Exceptional

Incrível, hotel surreal, vale a visita. Funcionários muito simpáticos e prestativos, café da manhã completíssimo. Recomendo a visita.
Verified review

10/10 Exceptional

Tudo muito bom Café da manhã bem completo
Verified review

10/10 Exceptional

O hotel é incrível: localização privilegiada, beira mar, instalações ótimas, atendimento impecável, restaurantes maravilhosos. Recomendo demais
Verified review

8/10 Very good

O hotel fica na via costeira da Natal, na frente das dunas, um pouco distante a pé dos restaurantes e bares de ponta negra. O quarto é novo e muito confortável, a piscina do hotel tem vários ambientes inclusive alguns com árvores que dão uma sombra para os que não são muito adeptos ao sol.
Verified review

6/10 Good

Estivemos em 2016 neste hotel , e nos decepcionou desta vez a comida ( especialmente restaurante italiano Renato Romagnoni, com pizzas e massas de baixa qualidade ) e as instalações agora em 2026 ! Funcionários solícitos ! Custo benefício ruim !
Verified review

6/10 Good

Quarto antigo , piso antigo , cama a desejar , travesseiros muito fino, colchas com muito cheiro amaciante . Limpeza a desejar, muita formiga no quarto. Ar condicionado primeiro dia com muita zoada . Comi em quase todos restaurantes e todos são bem médios sem gosto de comida boa . Recreação parece legal , mas tá longe do hotel ser 5 estrelas .
Verified review

8/10 Very good

Cheiro de mofo fortíssimo no apartamento, e em algumas partes do hotel também.
Verified review

10/10 Exceptional

Quarto limpos super atendimento Bom café da manhã
Verified review

10/10 Exceptional

Hotel excelente para um final de semana.
Verified review

10/10 Exceptional

Lugar bonito, limpo e bem localizado.
Verified review

8/10 Very good

Encontramos barata no quarto e no local da cozinha de criança. Tivemos dificuldade em acesso a água em alguns horários pela manhã…como tudo tem horário de abrir, tínhamos q esperar alguns estabelecimentos abrir para pegar água.
Verified review

8/10 Very good

O hotel é muito bonito, com excelente localização em frente ao mar, uma vista espetacular e dependências muito agradáveis. A piscina é maravilhosa, muito gostosa e, sem dúvida, um dos pontos altos da hospedagem. O hotel é muito bonito, em frente ao mar, com vista espetacular, ótima estrutura e piscina maravilhosa. O quarto é confortável e o chuveiro excelente. Porém, a cama precisa ser renovada: colchão velho, que afunda ao sentar e deitar, aparentando estar com as molas danificadas. As toalhas também são bastante ásperas. O grande problema foi a alimentação. Comprei meia pensão ao chegar e me arrependi. Não fui informada de que os restaurantes fechariam em alguns dias, deixando poucas opções. Em 7 dias de hospedagem, Marenostrum e Tapiro ficaram fechados por 3 dias. O self-service é muito abaixo do padrão esperado de um resort. O café da manhã é barulhento, desorganizado e poderia ter produtos de melhor qualidade e variedade: não havia queijo branco, mas serviam mortadela de péssima qualidade. Marenostrum e Tapiro têm comida muito boa, porém a vinda dos pratos é extremamente demorada. No Marenostrum simplesmente esqueceram da minha família, foi constrangedor ver outras mesas sendo atendidas enquanto permanecíamos esperando, até que a responsável finalmente percebeu o ocorrido. O hotel tem excelente estrutura e muito potencial, mas alimentação, organização e atendimento precisam melhorar bastante para corresponder à categoria e ao valor da hospedagem.