By the river, Mahaweli Reach Hotel offers a tranquil retreat with lush gardens and a poolside bar. Indulge in rejuvenating spa treatments, enjoy outdoor activities like hiking and boat tours or simply unwind by the fireplace in the lobby.
Cinnamon Citadel Panorama Restaurant - 4 min drive
India Summer - 5 min drive
About this property
Mahaweli Reach Hotel
When visiting Kandy, Mahaweli Reach Hotel is a great choice to consider. Guests can grab a bite to eat at the restaurant or visit the spa to be pampered with massages or Ayurvedic treatments. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center.
At a glance
DONE
Hotel size
112 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in time starts at 2 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Barbecue grills
24-hour room service
Traveling with children
Children stay free (see details)
Children's pool
Babysitting (surcharge)
What to do
Mountain biking
Boat tours
Hiking/biking trails nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (3057 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Fitness center
An outdoor pool
Full-service spa
Steam room
Banquet hall
Accessibility
Elevator
Hardwood flooring in room
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of LKR 15000 per vehicle (one way)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for LKR 4500.0 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Also known as
Hotel Mahaweli Reach
Mahaweli
Mahaweli Hotel
Mahaweli Reach
Mahaweli Reach Hotel
Mahaweli Reach Hotel Kandy
Mahaweli Reach Kandy
Hotel Mahaweli Reach
Mahaweli Reach Hotel Hotel
Mahaweli Reach Hotel Kandy
Mahaweli Reach Hotel Hotel Kandy
Frequently asked questions
Does Mahaweli Reach Hotel offer free cancellation for a full refund?
Yes, Mahaweli Reach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mahaweli Reach Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mahaweli Reach Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mahaweli Reach Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Mahaweli Reach Hotel?
Yes, an airport shuttle is available. The charge is LKR 15000 per vehicle one way.
What are the check-in and check-out times at Mahaweli Reach Hotel?
You can check in starting at 2 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in are available.
What is there to do at Mahaweli Reach Hotel and nearby?
Have fun with onsite activities like mountain biking, boat tours, and hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Mahaweli Reach Hotel also has a steam room and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Mahaweli Reach Hotel?
Yes, there's an onsite restaurant.
Does Mahaweli Reach Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mahaweli Reach Hotel like?
Mahaweli Reach Hotel is located by the river.
Popular attractions include Udawatta Kele Sanctuary, which is 4 minutes away by car.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.8
Location
8.4
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 30, 2025
Rooms was spacious and clean, staff was excellent and breakfast and dinner was excellent
Joseph
Joseph, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2024
A family owned hotel with old world charm but with all the modern amenities. Lovely river views. Friendly helpful staff. Great place to stay.
Devaka
Verified
8/10 Very good
Mar 2, 2025
It's a beautiful hotel with lots of character and the bar / dining area is lovely but the rooms are tired
Katharine
Katharine, 1-night trip
Verified
8/10 Very good
Nov 3, 2025
It was not quite what I expected. It was not 5 star by US standards, but it was ok. The mosquitoes were a bit much- having them in our bedroom and bathroom was annoying, but the staff did their best to help. Overall, it was ok, probably one of the better hotels in Kandy.
Paul
Paul, 4-night trip
Verified
6/10 Good
Dec 30, 2023
Does not live up to its 5* rating but staff very friendly. Buffet only average in terms of quality and choice.
Janelle
Janelle, 4-night trip
Verified
8/10 Very good
Jul 31, 2025
The only negative thing is the bathroom tub. It is quite slippery due to the sloped area right after the sliding door entrance. My wife slipped and fell.
Don
Don, 1-night trip
Verified
4/10 Fair
Dec 12, 2024
The same Sri Lankan hospitality and attention to detail we received all over Sri Lanka was not present. Rooms haven’t been updated and bugs and insects everywhere. Meal standard was pretty low
Steve
Steve, 2-night trip
Verified
4/10 Fair
Dec 31, 2023
Disappointing stay!
This is not a 5 star hotel. Porter were not available on arrival to assist with lugguage. Overall, hotel need a refurbishment as it is tired. We were given a accessible room, and when we have a shower the whole toilet was flooded - a plastic curtains was the shower door. Towels were old and smell. Room also smell damp and moulded. We could hear the people in thr next room and anyone walking in the corridor. We checked in at around 4pm amd checked out at 8am - not an inviting hotel that you want to hang around.
Nguyet
Nguyet, 1-night trip
Verified
10/10 Exceptional
Sep 4, 2025
3. Besøg og bestemt ikke det sidste!
Som altid mødt af venlighed og hjælpsomhed. Receptionen gør alt for at hjælpe med kørsel og spørgsmål. Poolområde og faciliteter yderst behagelig.
Restauranten altid med kadau til kokken og tjenere!
Avoid at all costs.
Pros: Service at the spa and restaurant was good.
Cons: Old hotel, old furniture, mattress was hard and has that little ledge on the edges, like your parents mattress from 40yrs ago. Sheets were tired, I felt disgusting lying there and thankful that it was only 1 night. Air con was not effective.
Poor service and communication. When I checked in, I asked for a late checkout, they agreed 12pm and wrote it down. At 11.30 the next day they called, asking why I hadn’t checked out. I told them I had a late check-out which should be in their system, and can they send someone up in 5mins to take my bags. No one came.
When I checked in, I asked would there be a spa menu. They said yes it is in the room. It wasn’t in the room, I called reception, they told me to call the spa, the spa told me to ask reception. Seriously, get your act together guys, I want to spend money at the spa and you don’t even want it.
The guy at reception told me contradictory hours for the spa service times.
Service wise- whenever I had to sign something, they put it in front of me and didn’t say a word- never experienced such rudeness at a hotel.
It was a horrible stay and when I checked out, the lady asked how my stay was. I told her that I was disappointed, and the reasons why.
Then to sort my payment, she directed me to another lady (whom I thought was more senior), who didn’t say a thing or ask how my stay was, simply printed the invoice for signing.
Verified traveler
1-night trip
Verified
8/10 Very good
Feb 19, 2020
Good food and great service,
Nihal W.
Nihal W., 1-night trip
Verified
8/10 Very good
Feb 3, 2020
The Mahawell Reach Hotel was a welcome respite after many hours of driving. Large comfortable rooms with all the usual 4 star hotel inclusions. Great bed. The shower was over the bath and quite deep so if you have mobility issues I would recommend asking for a room with separate shower. The breakfast was the usual but nice buffet style (excellent omelette). We stayed two nights and this hotel was good.
The setting overlooking the Mahaweli River is simply beautiful. Lovely sunsets!
Verified traveler
2-night trip
Verified
8/10 Very good
Mar 5, 2019
great hotel and location
great hotel and location
ARUN
ARUN, 2-night trip
Verified
6/10 Good
Feb 20, 2019
Nice amenities, far from anything fun , okay to chill on the property
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jan 5, 2019
Bra hotell. Lekkert med ett fantastisk personale. Trenger nok en restaurering. Særlig badene!!
Verified traveler
2-night trip
Verified
8/10 Very good
Dec 2, 2018
Kandy
Sehr schöne Anlage und tolle Zimmer.
Essen war gut.
Martin
Martin, 2-night trip
Verified
10/10 Exceptional
Nov 29, 2018
The staff was very welcoming and helpful, we had our itinerary discussed and we also learned about the places we could visit in a better way.
Cleanliness and maintainance 10/10
Very Polite staff
The menu can be
Verified traveler
2-night trip
Verified
8/10 Very good
Nov 5, 2018
lovely staff.... tired hotel but still good
Staff were lovely. Hotel is old. public areas like the pool are gorgeous. rooms are tired but big. Walls are very thin and can hear everything.
Breakfast was mediocre.
Easy to get tuk tuk to town.
Staff are fantastic
Verified traveler
2-night trip
Verified
10/10 Exceptional
Oct 29, 2018
All excellent
Pratap
Pratap, 3-night trip
Verified
8/10 Very good
Oct 5, 2018
Kandy property not the best but city is awesome 👏
Property is very average and our room had to be changed as the shower was broken .. would not recommend this property to anyone .. they have river cruise which was very depressing :-((
Simla
Simla, 1-night trip
Verified
6/10 Good
Aug 12, 2018
جيد من ناحية الموقع والنظافة ..
الفندق نظيف وموقعه ممتاز .. لكن هناك تاخير في تسجيل الدخول والخروج.. لانه على حسب كلامهم الحجز غير موجود .. لا اعلم بسبب من الفندق ام بسبب الفندق ..
التعامل مع موظف الاستقبال جدا كان سيئ.. قام بطلب اكثر من ٨٢ دولار إضافية للاطفال ..
وبعد التحدث من مديرة الاستقبال تم دفع نصف المبلغ تقريبا ..
Ahmad
Ahmad, 3-night trip
Verified
10/10 Exceptional
May 9, 2018
Hotel that is a sight itself. Kandy is a bit hectic and noisy city, but the area where the hotel is located is very quiet and beautiful and easily accessible with tuktuk (hotel has its own tuktuk driver also so getting to the city is easy). Rooms were clean, staff was helpful and food was good. I recommend to take also the breakfast when booking the room, it is really worth of paying a little extra.