Located close to Avenue Louise, Neufchatel Belgian Hotel offers a cozy retreat with amenities like a coffee shop/cafe and bar. Enjoy in-room WiFi, concierge services, luggage storage and tour/ticket assistance while savoring coffee/tea in the lobby. Guest reviews rave about the helpful staff.
Brussels South Railway Station - 5 min drive - 1.9 km
Getting around
Brussels Airport (BRU) - 33 min drive
Charleroi (CRL-Brussels South Charleroi) - 56 min drive
Antwerp (ANR-Antwerp Intl.) - 62 min drive
Brussels (ZYR-Brussels Midi Train Station) - 22 min walk
Brussels-South Station - 23 min walk
Brussels-Chapel Station - 24 min walk
Janson Tram Stop - 3 min walk
Faider Tram Stop - 5 min walk
Trinité Tram Stop - 7 min walk
Restaurants
POZ - 4 min walk
Jackie - 2 min walk
Forcado - 5 min walk
Hinterland - 1 min walk
Ma Jolie - 2 min walk
About this property
Neufchatel Belgian Hotel
When you stay at Neufchatel Belgian Hotel, you'll be within a 10-minute drive of Avenue Louise and European Union Parliament Building. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This Art Deco hotel is also within a short drive of La Grand Place and Brussels Christmas Market. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Janson Tram Stop is 3 minutes and Faider Tram Stop is 5 minutes.
At a glance
DONE
Hotel size
20 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
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Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
Bar/lounge
Coffee shop
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
Television in common areas
Art Deco architecture
Room amenities
Be entertained
81-cm flat-screen TV
Cable TV channels
Home comfort
Heating
Electric kettle
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.60 per room, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per stay
Rollaway beds are available for EUR 20.0 per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Diners Club
National rating
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.
Also known as
Hotel Neufchatel
Neufchatel Belgian
Neufchatel Belgian Brussels
Neufchatel Belgian Hotel
Neufchatel Belgian Hotel Brussels
Neufchatel Belgian Brussels
Neufchatel Belgian
Brussels Neufchatel Belgian Hotel Hotel
Neufchatel Belgian Hotel Brussels
Hotel Neufchatel Belgian Hotel Brussels
Hotel Neufchatel Belgian Hotel
Neufchatel Belgian Hotel Hotel
Neufchatel Belgian Hotel Brussels
Neufchatel Belgian Hotel Hotel Brussels
Frequently asked questions
Does Neufchatel Belgian Hotel offer free cancellation for a full refund?
Yes, Neufchatel Belgian Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Neufchatel Belgian Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Neufchatel Belgian Hotel?
Sorry, there's no onsite parking at Neufchatel Belgian Hotel.
What are the check-in and check-out times at Neufchatel Belgian Hotel?
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Neufchatel Belgian Hotel?
No, this hotel doesn't have a casino, but Grand Casino Brussels (10-min drive) is nearby.
What's the area around Neufchatel Belgian Hotel like?
Neufchatel Belgian Hotel is in Sint-Gillis, a short 3-minute walk from Janson Tram Stop and 10 minutes' walk from Avenue Louise.
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Reviews
Neufchatel Belgian Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.4
Location
9.0
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was described as nice, good, and at a fair price with a variety of choices. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Bed
Bathroom
Restaurant
View
Lobby
Value
Reviews
Verified
10/10 Exceptional
Sep 25, 2025
Very friendly and helpful staff, nice and small hotel, not far from center
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Staff were very friendly and helpful. The room was spacious, the beds were comfortable and the area around the hotel was quiet.
Craig
Craig, 2-night trip
Verified
10/10 Exceptional
May 20, 2025
Comfy clean hotel.
Comfy clean hotel.
Shazaib
Shazaib, 2-night trip
Verified
10/10 Exceptional
May 28, 2025
Lovely boutique hotel
William
William, 3-night trip
Verified
4/10 Fair
Mar 24, 2026
Overpriced hotel. While for a similar rate some hotels offer a good service and have a nice atmosphere... I arrived in a room with an open window (great at midnight in February)... The "decoration" of the rooms is quite old and gloomy: I ended up in a room "Cocoa" (or sthg alike) decorated with... simili-chocolats sticked on the walls. Disgusting. Overall, very expensive for a hotel of that quality in Brussels.
Pierre
Pierre, 1-night trip
Verified
8/10 Very good
Nov 15, 2025
Well located. Good breakfast. Room is good. Tiny elevator and tiny stairs.
David E
David E, 3-night trip
Verified
8/10 Very good
Dec 28, 2024
Had a great stay. Hotel is elegant. Breakfast qas good. Staff was nice.
Robin
Robin, 2-night trip
Verified
8/10 Very good
Dec 23, 2025
The customer service was 10/10 and I like the choices for the breakfast menu. However my room was smelling due to the drain. I think the windows have not been opened for a long time as well.
Simisola
Simisola, 1-night trip
Verified
10/10 Exceptional
Sep 24, 2024
This property is in the city, very close to the train station and restaurants. The staff were very helpful and friendly.
Sherwin
Sherwin, 2-night trip
Verified
8/10 Very good
Dec 6, 2023
Lovely Hotel (property needs an upgrade, but very clean, amazing bed, staff great and breakfast really good for a small hotel)
Andrew
Andrew, 3-night trip
Verified
10/10 Exceptional
Jul 18, 2024
Nice little hotel
Hotel was pretty cool and hip. Room wasn’t the biggest but was quite comfortable. Free breakfast and walkable to some cool spots in the neighborhood or the metro to get into the center of town. Would definitely stay again
Josiah
Josiah, 1-night trip
Verified
10/10 Exceptional
Sep 21, 2023
Nice hotel in a calm street
A small, quirky and clean hotel in a very nice neighbourhood with lots of good coffeeshops. The street is calm, I always sleep very well there. The staff is nice and super friendly!
Ms. Juta
Ms. Juta, 2-night trip
Verified
10/10 Exceptional
Nov 22, 2024
Beautiful small and intimate hotel in Brussels. Location is excellent, close to many restaurants, shopping, banks, supermarkets, art galleries and antique stores. The staff is friendly, do not hesitate to ask if you have any issue.
lucien
lucien, 2-night trip
Verified
6/10 Good
Dec 21, 2025
Very friendly and helpful staff. Room was clean and comfortable.
My room was on the basemrnt, down a fairly steep stairway. The stzircarpet was in very bad condition, threadbare and full of holes. I didn't feel it was safe. Fortunatley there was a lift. We didn't eat breakfast and wouldn't have done as food was left uncovered for hours.
Catherine
Catherine, 4-night trip
Verified
8/10 Very good
Nov 1, 2023
Would recommend
Decent sized room
It was very easy to get to 3 steps to the reception desk
Cos of that I did hear a bit of noise cos the breakfast bar was very close
Found the duvet lumpy though
Wall decor was nice
Very nice big bed
Verified traveler
4-night trip
Verified
8/10 Very good
Apr 28, 2024
Large room
xavier
xavier, 1-night trip
Verified
10/10 Exceptional
Jun 17, 2024
A very pleasant stay for 6 nights, in a single room. Comfortable bed, very little noise from neighbours. Informative and friendly staff, good shower, TV that showed the Euros 👍. I didn't take breakfast at the hotel but tea and coffee was replenished every morning in room and it was very clean, with decent shower. Plenty of cafés, bars and places to eat within walking distance. Close to Hora Museum and within 30-40 minutes of fine arts museum and other landmarks. 15 to 20 minutes from local metro and Brussels Midi station. A good, affordable place to stay.
Robert
Robert, 6-night trip
Verified
10/10 Exceptional
Aug 12, 2024
Fantastic
Lovely hotel with fantastic staff. Quirky decoration (look up as you enter the first set of doors!). Gave us recommendations for our stay. Offered to clean on our first morning, even though we didn't put the "please clean" sign out. Check out the door names, we figured out they're all connected to the local/Belgian history and culture, I regret not asking about those we didn't recognise.
Vera
Vera, 2-night trip
Verified
8/10 Very good
Sep 25, 2023
Nice hotel friendly staff
Nice hotel. Very helpful friendly staff. The guy at the reception gave us tips where to go nearby for food and drinks when he heard us talking about not wanting to go to the city center. You can actually walk to the city center it is about a 30 min walk. The only thing they could improve is clean the rooms a bit earlier. We returned at about 17.00 and didnt want any one in there anymore. And that happened three times.
Lilian
Lilian, 3-night trip
Verified
4/10 Fair
Oct 28, 2024
Good location and staff friendly .
Basement room unpleasant and smelt of mould. Dark and gloomy. Carpet old and stained. Desperately in need of refurbishment.
Perhaps we were just unlucky with our room but I have been to several other hotels in Brussels and there are many better ones
Carita
Carita, 2-night trip
Verified
10/10 Exceptional
Jan 21, 2024
Great hotel, good price too
It was great.
Loved the tv with youtube access and the online guide to the english speaking channels.
Very friendly and helpful receptionists, they looked after my bag and I knew I could approach them with any questions.
Normal noise levels for a hotel i.e. some noise.
I wished as a woman they didnt read out my room number when i checked in, most other hotels have stopped doing this and just point to the number on your room card. Also i had the garden access room which was lovely but Id have preferred to be on a higher floor.
Very comfy bed.
Really ideal location.
Fun themed rooms, with enough light which is unusual for this decor.
Overall, I would highly reccomend Neufchatel hotel.
Rosie
Rosie, 2-night trip
Verified
10/10 Exceptional
Jun 6, 2024
Outstanding Service!
I recently had the pleasure of staying at this hotel with my mum, and we were both thoroughly impressed by our experience. From the moment we arrived, the staff were incredibly friendly and provided excellent customer service throughout our stay. Their warmth and helpfulness made us feel welcome and valued as guests.
The room was a highlight of our stay—it was impeccably clean and surprisingly spacious. The bed was extremely comfortable, offering me the best sleep I've had in a long time. This made our stay even more enjoyable and restful.
In addition to the fantastic accommodation, the hotel's location was very convenient. The trams were easy to use, and there were excellent transport links nearby, making it simple for us to explore the area without any hassle.
Overall, we had a wonderful stay and couldn't be happier with our choice of hotel. We highly recommend it to anyone looking for a comfortable, clean, and conveniently located place to stay, complemented by a staff that truly goes above and beyond to ensure a great experience.
Santhi
Santhi, 2-night trip
Verified
6/10 Good
Nov 28, 2023
I got a room in the basement - never again. Yes, there are windows, but it still is noticably a cellar room. The bathroom is so small, you cannot even dry yourself with a towel. TV only had one channel that was actually working.
To be fair: it is a nice house in an interesting neighborhood. The breakfast is good at a fair price. The rooms are on the small side, but on previous stays I had more luck and was quite happy. I didn't know they also offered the Harry Potter experience under... that was not worth the money. Brussels has many better options.
Jörn
Verified
6/10 Good
Mar 29, 2025
We stayed in the bottom floor. They call the floor -1. I actually like it because there were only two rooms in the lowest floor. It was quite with access to a small yard. However, the carpet needs cleaning and the room decorations need to be updated. Despite of this, we have daily toiletries, clean sheets and beddings, and my bed was king size with extra twin bed.