Hotel Boutique Santa Lucia

Property class: 4
Boutique hotel in Cuenca with 2 restaurants and bar/lounge

Choose dates to view prices

Hotel Boutique Santa Lucia is just 1.7 mi (2.8 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the fitness center for a workout or grab a bite to eat at SANTA LUCIA, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this boutique hotel. Fellow travelers say great things about the helpful staff. Public transportation is close by: Gaspar Sangurima Tram Station is just 9 minutes by foot.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Area shuttle
  • Shopping center shuttle
  • Limo/town car service

For families (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $115
$126 total
Sep 19 - Sep 20

Why we love this property

Work and play paradise
Located in the city center and business district, this hotel offers a 24-hour business center and meeting room. Unwind with in-room massages and happy hour.
Culinary paradise
Savor Italian cuisine with garden views or international dishes at two restaurants. Enjoy a cafe, bar, and free made-to-order breakfast.
Sleep in premium comfort
Drift away on memory foam mattresses with hypo-allergenic bedding. This hotel offers turndown service, a pillow menu, and in-room massages.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Double Bed

A neatly arranged hotel room with a large bed, two bedside tables with lamps, a wooden chair, and a patterned wall.

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, a desk with a computer, a wardrobe, and a lamp.

Twin Room

9.8 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

A neatly arranged bedroom with a large bed, bedside lamps, a chair, and a desk with books.

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room

A neatly made bed with white linens, two bedside lamps, a wooden nightstand, and a chair with a patterned cushion.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
Antonio Borrero 8 44 Y Sucre, Cuenca, Azuay, 10150

What's nearby

  • Calderon Park - 2 min walk - 0.2 km
  • New Cathedral of Cuenca - 3 min walk - 0.3 km
  • Río Tomebamba & Calle Larga - 9 min walk - 0.8 km
  • San Sebastian Plaza - 12 min walk - 1.1 km
  • Alejandro Serrano Aguilar Stadium - 15 min walk - 1.3 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 5 min drive
  • Luis Cordero (Hermano Miguel) Station - 4 min walk
  • 14n - Antonio Borrero Station - 5 min walk
  • Gaspar Sangurima Tram Station - 9 min walk
  • Terminal Terrestre Station - 21 min walk
  • Unidad Nacional Tram Station - 23 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Raymipampa - ‬2 min walk
  • ‪Mansion Matilde - ‬2 min walk
  • ‪Café Del Parque - ‬3 min walk
  • ‪Coppelia Restaurante - ‬2 min walk
  • ‪Angelus by Tutto Freddo - ‬3 min walk

About this property

Hotel Boutique Santa Lucia

  • Hotel Boutique Santa Lucia is just 1.7 mi (2.8 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the fitness center for a workout or grab a bite to eat at SANTA LUCIA, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this boutique hotel. Fellow travelers say great things about the helpful staff. Public transportation is close by: Gaspar Sangurima Tram Station is just 9 minutes by foot.

At a glance

Hotel size

    • 20 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • Children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Area shuttle within 4 kilometers*
    • Shopping center shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ecotours nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1856
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Victorian architecture

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Heating (climate-controlled)
  • Espresso maker
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet (surcharge)
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

SANTA LUCIA - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
LA PLACITA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

Optional extras

  • Wired internet access is available in guestrooms for USD 10 per stay (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 12 per vehicle
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 30.0 per stay

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Boutique Santa Lucia

Boutique Santa Lucia Cuenca

Hotel Boutique Santa Lucia

Hotel Boutique Santa Lucia Cuenca

Hotel Boutique Santa Lucia Cuenca

Boutique Santa Lucia Cuenca

Boutique Santa Lucia

Hotel Hotel Boutique Santa Lucia Cuenca

Cuenca Hotel Boutique Santa Lucia Hotel

Hotel Hotel Boutique Santa Lucia

Boutique Santa Lucia Cuenca

Boutique Santa Lucia Cuenca

Hotel Boutique Santa Lucia Hotel

Hotel Boutique Santa Lucia Cuenca

Hotel Boutique Santa Lucia Hotel Cuenca

Frequently asked questions

Does Hotel Boutique Santa Lucia offer free cancellation for a full refund?

Yes, Hotel Boutique Santa Lucia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Boutique Santa Lucia?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Boutique Santa Lucia?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Hotel Boutique Santa Lucia?

Yes, an airport shuttle is available. The charge is USD 12 per vehicle.

What are the check-in and check-out times at Hotel Boutique Santa Lucia?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Hotel Boutique Santa Lucia and nearby?

Hotel Boutique Santa Lucia has a fitness center and a garden.

Are there restaurants at or near Hotel Boutique Santa Lucia?

Yes, there are 2 onsite restaurants, featuring Italian cuisine and garden views.

What's the area around Hotel Boutique Santa Lucia like?

Hotel Boutique Santa Lucia is in Downtown Cuenca, a short 5-minute drive from Cuenca (CUE-Mariscal Lamar) and 3 minutes' walk from New Cathedral of Cuenca.

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Reviews

Hotel Boutique Santa Lucia Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property offers excellent food and service in a lovely atmosphere. (18 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Location
Room
Food
Breakfast
Restaurant
Bathroom
Air conditioning
Bed
Booking

Reviews

Verified review

10/10 Exceptional

Clean room, helpful staff, beautiful building
Verified review

10/10 Exceptional

Old world charm in the historic center. Excellent coffee in the room and a chocolate on the bed each evening. Also a great buffet breakfast with local fresh fruit. High end l'Occitane bath products.This hotel pays attention to detail and we felt well cared for. Cuenca flows with mountain springs but we advise drinking only bottled water. A wonderful place to stay!
Verified review

10/10 Exceptional

Beautiful hotel and excellent location!
Verified review

10/10 Exceptional

Great place, helpful staff, good breakfast and very good location
Verified review

10/10 Exceptional

Great location. Staff is ghe best
Verified review

6/10 Good

Very noisy small bed looks better in pictures hotel staff was helpful breakfast was alright
Verified review

10/10 Exceptional

Everything was fantastic, I got stomach sickness and the hotel make me the food I need to reestablished and get well, I was walking the next day and visiting Cuenca. Thanks to all staff you were wonderful and helpful. Hotel is spotless and clean. Near all attractions restaurants and at
Verified review

10/10 Exceptional

This is a beautiful hotel, walkable to the best sites and restaurants in the city.
Verified review

10/10 Exceptional

This is one of the best hotels in Cuenca. They put a hot water bottle in your bed. It’s amazing, and there really isn’t service like this in most hotels. Also, the garden is really nice. I will definitely be back.
Verified review

10/10 Exceptional

Shops nearby great!
Verified review

10/10 Exceptional

Wondeful place, very well maintained and very friendly and helpful staff
Verified review

10/10 Exceptional

The service is great, the location is excellent and the staff is very friendly.
Verified review

10/10 Exceptional

The experience with my fiancé was great, good service, breakfast very well located on the heart of the centro histórico!
Verified review

8/10 Very good

Very vintage hotel, impressive, beautiful decoration! The only issue was the noise during the nights, the wood cracks all night long when the people arrive or leave the hotel, everything else, it was amazing. Great Breakfast, great service in general
Verified review

10/10 Exceptional

This hotel is very elegant and tranquil. The staff are super friendly and helpful. It is a perfect boutique property right in the heart of Cuenca.
Verified review

10/10 Exceptional

Was great! Perfect location, staff very friendly and willing to serve.
Verified review

10/10 Exceptional

It’s a great place. Recommended if It’s a great place recommended if you’re going to Cuenca.
Verified review

10/10 Exceptional

Ideallic beautiful hotel with a perfect location

Excellent staff. Best location in town to see the sights and explore the culture and food
Verified review

10/10 Exceptional

Second time staying here. Amazing place to stay if you love the antique looks. Restaurant in hotel amazing as well. Cuena is a must if you're visiting Ecuador.
Verified review

10/10 Exceptional

Loved the property, its colonial decoration, personal was very polite and helpful. Breakfast was delicious!!! For sure I will be back again and recommend it tofriends!!!
Verified review

10/10 Exceptional

It is a very good location, large room in a beautiful historic building. Excellent service from everyone we've met.
Verified review

10/10 Exceptional

Beautiful establishment. The front desk attendant was extremely understanding and accommodating with our late check-in. Rooms are clean and very spacious. Highly recommend!
Verified review

10/10 Exceptional

Excellent option to stay in Cuenca. Right in the center of the city you can walk everywhere. It also has a parking lot. Very nice boutique hotel, very clean and well decorated.
Verified review

10/10 Exceptional

Great location, friendly and kind staff. Defined recommend. Tasty food.
Verified review

10/10 Exceptional

Amazing little hotel

This colonial hotel is in the perfect location if you want be in the middle of everything and close to everything. The service is top notch ! The staff is super friendly and the style and feel of the hotel is unlike others.