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Hotel Santa Cruz

3.0 star property
Hotel with restaurant, near Costa Verde

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Photo gallery for Hotel Santa Cruz

Terrace/patio
Lobby sitting area
Reception
Down comforters, memory foam beds, in-room safe, free WiFi
Front of property - evening/night
Hotel Santa Cruz, a haven in the heart of Costa Verde, offers international cuisine at La Plazoleta restaurant and happy hour. Connect to WiFi, enjoy continental breakfast on the terrace or indulge in coffee from the cafe. Guests praise helpful staff and appreciate perks like luggage storage.

Reviews

7.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Air conditioning
  • Free breakfast
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

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Showing 2 of 2 rooms

View all photos for Classic Double Room

Classic Double Room | Down comforters, memory foam beds, in-room safe, free WiFi

Classic Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Memory foam bed
Down duvet
Hair dryer
Private bathroom
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Down comforters, memory foam beds, in-room safe, free WiFi

Classic Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Memory foam bed
Down duvet
Hair dryer
Private bathroom
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property - evening/night

Casa Andina Standard Benavides

  • Free breakfast
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 987 reviews
The price is $89
$98 total
Jul 20 - Jul 21
Casa Andina Standard Benavides
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About the neighborhood

Map
Av santa Cruz 1347, miraflores, Lima, Lima, 15074

What's nearby

  • Waikiki Beach - 15 min walk - 1.3 km
  • Huaca Pucllana Ruins - 15 min walk - 1.3 km
  • Miraflores Central Park - 19 min walk - 1.6 km
  • John F. Kennedy Park - 19 min walk - 1.6 km
  • Larcomar Shopping Center - 3 min drive - 2.7 km

Getting around

  • Jorge Chávez Intl. Airport (LIM) - 44 min drive
  • Presbítero Maestro Station - 14 min drive
  • Caja de Agua Station - 14 min drive
  • Pirámide del Sol Station - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Punto Café - ‬1 min walk
  • ‪La Caffetteria di Lonato - ‬1 min walk
  • ‪Cafe de Lima - ‬6 min walk
  • ‪Neira Cafe Lab - ‬4 min walk
  • ‪La Red - ‬2 min walk

About this property

Hotel Santa Cruz

At Hotel Santa Cruz, you'll be just a 5-minute drive from Miraflores Central Park and Larcomar Shopping Center. For a bite to eat, guests can check out La Plazoleta, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights.

Languages

English, Italian, Spanish

At a glance

DONE

Hotel size

    • 90 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Down comforter
  • Memory foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Plazoleta - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Airport shuttle service is offered for an extra charge of PEN 180 per room (roundtrip)

Children & extra beds

  • Rollaway beds are available for PEN 30.0 per night
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20507715479

Also known as

Hotel Santa Cruz Lima
Santa Cruz Lima
Hotel Santa Cruz Lima
Hotel Santa Cruz Hotel
Hotel Santa Cruz Hotel Lima

Frequently asked questions

Does Hotel Santa Cruz offer free cancellation for a full refund?

Yes, Hotel Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santa Cruz?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Santa Cruz?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Santa Cruz?

Yes, an airport shuttle is available. The charge is PEN 180 per room roundtrip.

What are the check-in and check-out times at Hotel Santa Cruz?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Santa Cruz and nearby?

Recommended spots to visit include Costa Verde (8-min walk) and Huaca Pucllana Ruins (0.8 mi), along with John F. Kennedy Park (1 mi) and Miraflores Central Park (1.1 mi).

Are there restaurants at or near Hotel Santa Cruz?

Yes, La Plazoleta offers international cuisine.

What's the area around Hotel Santa Cruz like?

Hotel Santa Cruz is a short 5-minute walk from Malecón de Miraflores and 8 minutes' walk from Costa Verde.

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Hotel Santa Cruz Reviews

Reviews

7.2

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Location
Lobby
Room

Reviews

10/10

Great location

8/10

Good hotel
2-night trip

4/10

The sheets don’t fit the beds, towels old. Breakfast was not included.
4-night trip

4/10

Cheap price, but you can do better. Rooms are tired (peeling flooring, curtains don’t fully close), very noisy (including construction type work) and bad breakfast.
2-night trip

10/10

The neighborhood is great
3-night trip

10/10

My front desk lady, Ornella, was awesome! She’s so cheerful and extremely helpful!
5-night trip

4/10

Paper this wall, you hear everything next door including toilet activities. Not hot water. No extra blankets. Old run down facility.
2-night trip

2/10

We took a taxi from airport to the hotel. Hotel reception told us the hotel had cancelled our reservation. I contact Hotel.com customer service, and they said they will follow up with the hotel for refund. The following is Hotel.com respond : Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to get your refund. This means the current rules and restrictions for your booking apply and a refund can't be granted.
1-night trip

2/10

Noisy hotel. Rooms are painted in depressing dark colors. Inner rooms are boxes, no windows. 5 minutes to get hot water in the shower. Shower drainage is a size of a coin, takes forever to drain. Bed was terrible, pillows were razor thin. Breakfast is almost finished a 9:15 am, although it should be till 10:00 am. Broken curtain, light all day and night. Rusty fridge. Have to get tv, air condition control from reception. Had to switch room 2 times at check in. Will never stay at the hotel again. Paid same price for much better hotel in Miraflores. Exceptional, good and very good reviews: really? for this hotel. Misleading reviews, and photos in the hotel description. No in room safe, misleading and wrong. Safe is at reception.
rusty fridge
Broken curtain
7-night trip

10/10

3-night trip

2/10

Hotel muy viejo! descuidado ,feo ,sucio ,todos los ambientes y habitación con un extraño e insoportable olor a humedad , metal y pesticida, en lavamanos también olor a podrido , colchon, sábanas ,toallas , almohadas de lo peor , desayuno no lo pude tomar porque alegan que no estaba incluido en lreserva a pesar que "sí" estaba incluido. En conclusión de la A a la Z toda calificación es de cero para este hotel.
4-night trip

10/10

Vert good service
2-night trip

6/10

Lo que me gusto fue su ubicación ya que esta cerca de restaurantes y comercios, No me gusto sus camas, al acostarme me undí en el colchón, muy viejito al parecer, y a una amiga en su baño tenia sangre en la tasa, la tuvieron que cambiar de habitación. El servicio del bar muy bueno, el barman muy atento preparo deliciosos tragos
1-night trip

8/10

O hotel tem boa localização, bem próximo ao calçadão de Miraflores, onde pode-se fazer uma gostosa caminhada com o visual do Pacífico. Há uma boa área comercial próxima ao hotel e acesso a linhas de ônibus urbanos.
4-night trip

10/10

1-night trip

8/10

3-night trip

4/10

The property is in a great location and the staff is very friendly. While the size of room/bed was as to be expected (nothing extravagant), multiple amenities were not included. Some of these include an ac unit, in room mini fridge, safe, and mattress topper. After spending a week here, the missing items were noticeable. I reached out to multiple people and was not able to resolve the issue before the end of my stay.
6-night trip

6/10

Mejorar Limpieza en la habitación Ruidos se filtran las habitaciones de los demas huéspedes a toda hora. Maltrato del personal a los clientes. Ver cuaderno de reclamos.
3-night trip

4/10

This hotel is quite basic. The breakfast is okay with flavorless coffee. The rooms are a good size with worn bedding and a soft mattress. The hotel towels are the most gray-ish and thin towels I've experienced in a while. The front desk staff do not all speak English. But the hotel is inexpensive and in a good location.
1-night trip

10/10

Chambre pas insonorisée. On entend tout.
1-night trip

8/10

The staff are outstanding - always there to help! A five star staff!
2-night trip

8/10

Staff was awesome!
1-night trip

8/10

Staff is excellent! Very helpful and friendly.
2-night trip

10/10

Location, and personnel very friendly.
11-night trip

8/10

Two days in Lima in a safer friendly district of Mira Flores . Staff were friendly & helpful. I’d recommend this hotel. Breakfast was ok , walking distance to good restaurants , movies & the beach . Between 3-4 stars.
1-night trip