Hospes Puerta de Alcalá, a Member of Design Hotels

Property class: 5 and above
Luxury hotel with full-service spa, connected to the convention center, near El Retiro Park

Choose dates to view prices

When you stay at Hospes Puerta de Alcalá, a Member of Design Hotels, you'll be in a fantastic location, just a 5-minute walk from El Retiro Park and Puerta de Alcalá. You can visit the spa to indulge in Thai massages, body wraps, or Ayurvedic treatments, and Spanish cuisine is served at Malvar, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a steam room. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Retiro Station is 3 minutes and Banco de Espana Station is 7 minutes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
The current price is $364
$401 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Dreamer

A hotel room with a large bed, bedside tables, a chair, a mirror, and a view of the hallway.

Dreamer

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

A hotel room with a large bed, a TV, a bedside table, and a bathroom visible through an open door.

Deluxe

10.0 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Alcala

A hotel room with a large bed, a chair, a lamp, and a window with curtains.

Deluxe Alcala

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple

A hotel room with a large bed, two bedside tables with lamps, a desk with a vase of flowers, and a large window with curtains.

Deluxe Triple

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite

A modern living room with a flat-screen TV, a round coffee table, a sofa, a staircase, and a cabinet with decorative items.

Junior Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Grand

A room with a dark wooden door, a beige armchair, a small table with a lamp, and a window with curtains.

Suite Grand

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Map
Plaza de la Independencia 3, Madrid, Madrid, 28001

What's nearby

  • Puerta de Alcalá - 1 min walk - 0.0 km
  • Calle de Alcalá - 1 min walk - 0.0 km
  • El Retiro Park - 1 min walk - 0.1 km
  • Plaza de Cibeles - 5 min walk - 0.4 km
  • Gran Via - 9 min walk - 0.8 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive
  • Madrid Recoletos Station - 6 min walk
  • Madrid Atocha Station - 18 min walk
  • Atocha Cercanías Station - 20 min walk
  • Retiro Station - 3 min walk
  • Banco de Espana Station - 7 min walk
  • Serrano Station - 9 min walk
  • Airport drop-off service
  • Area shuttle (surcharge)

Restaurants

  • ‪Cappuccino - ‬1 min walk
  • ‪Em Sherif Madrid - ‬2 min walk
  • ‪Ramsés - ‬1 min walk
  • ‪Patio de Leones - ‬1 min walk
  • ‪The Library - ‬1 min walk

About this property

Hospes Puerta de Alcalá, a Member of Design Hotels

  • When you stay at Hospes Puerta de Alcalá, a Member of Design Hotels, you'll be in a fantastic location, just a 5-minute walk from El Retiro Park and Puerta de Alcalá. You can visit the spa to indulge in Thai massages, body wraps, or Ayurvedic treatments, and Spanish cuisine is served at Malvar, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a steam room. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Retiro Station is 3 minutes and Banco de Espana Station is 7 minutes.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 42 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets allowed (dogs only, 1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite valet parking (EUR 46 per day)

Transfers

    • Airport drop off on request(available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

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Reviews

Hospes Puerta de Alcalá, a Member of Design Hotels Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was very good and conveniently located inside the hotel. (5 reviews)
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Popular mentions

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Reviews

Verified review

10/10 Exceptional

Beautiful hotel with a great location.
Verified review

10/10 Exceptional

Great location and fantastic staff
Verified review

10/10 Exceptional

We "happened" on this hotel because it was the location that marked the beginning of our trip! I would gladly stay here again. Although it appears to be an American style hotel, it was an amazing European stay. Although a different location in the city from our other Madrid hotel, it too was a great area and easily walkable for food/drinks/entertainment/shopping. The staff welcomed us with smiling, kind, funny, pleasant personalities and were extremely accommodating and professional.
Verified review

10/10 Exceptional

Great staff, very nice room, absolutely perfect location
Verified review

8/10 Very good

Great, Quiet, safe location
Verified review

10/10 Exceptional

Brilliant staff and great breakfast. It was super well located
Verified review

10/10 Exceptional

Great property and location.
Verified review

10/10 Exceptional

Great location
Verified review

10/10 Exceptional

Lovely hotel walkable to shoping and restaurants and museums. Close to metro. Will stay again.
Verified review

10/10 Exceptional

Very nice boutique hotel, excellent location, very nice staff. Second time in this hotel.
Verified review

10/10 Exceptional

staff was incredibly friendly a helpful. the hotel is located in the best area of madrid
Verified review

8/10 Very good

Excellent location

great location, close to Retiro park and Serrano area with great restaurants around.
Verified review

10/10 Exceptional

Clean room. Great location. Central to many attractions.
Verified review

10/10 Exceptional

Perfect location and beautiful property.Very nice staff
Verified review

10/10 Exceptional

The staff were so friendly and property is very clean and the area it’s around is very clean surrounded by lots of restaurants and many of the attractions are minutes away by walking.
Verified review

8/10 Very good

Staff excellent
Verified review

10/10 Exceptional

Fantastic location @ Puerta de Alcala. Very spacious nice and clean rooms.
Verified review

10/10 Exceptional

Very good hotel. Excellent location, near the restaurants, shopping and major museums. Staff is nice and very friendly. Strongly recommend.
Verified review

10/10 Exceptional

Love their hospitality from the moment we arrived with was a late check in the staff has been great overall. Definitely recommend it everything so close..
Verified review

10/10 Exceptional

This hotel is everything you need in a hotel.

This hotel is everything you need in a hotel. Great location, comfy bed, friendly staff that help you but not in your face in a cheesy way. Would 100000% stay there if we are in Madrid again.
Verified review

10/10 Exceptional

Fantastic location. Just needs a bit of remodeling.
Verified review

10/10 Exceptional

Great staff, bed was super comfortable. Parking at €39 a day was a little more than I expected but it is Madrid! A great location and the staff had some great recommendations for restaurants.
Verified review

10/10 Exceptional

Top location. Nice rooms with views to Puerta de Alcalá. Would recommend.
Verified review

10/10 Exceptional

This was the nicest hotel room that I stayed in during my time in Spain - considering the price. The staff was friendly and helpful. There is a nice variety of shops and restaurants within a 5min walk.
Verified review

10/10 Exceptional

The room was beautiful!l. The staff excellent. The only negative was we were on the 1st floor and the music and noise outside went on until 2 am. It was difficult to fall asleep.