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Grand Mayan

Property class: 4
Hotel with spa, near Cirque du Soleil Boutique at Vidanta Riviera Maya

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When you stay at Grand Mayan, you'll be within a 10-minute drive of Cirque du Soleil Boutique at Vidanta Riviera Maya. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at one of the 10 restaurants. Other highlights include 4 outdoor pools, a 24-hour health club, and a 24-hour fitness center.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Gym
  • Bar

Main amenities (11)

  • Daily housekeeping
  • 10 restaurants and 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • 24-hour health club
  • 3 coffee shops/cafes
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private hot tub
  • Separate sitting area
  • Furnished balcony
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

View all photos for Family Studio Suite

Family Studio Suite | Terrace/patio

Family Studio Suite

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

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Exterior
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8.4 out of 10, Very Good, 767 reviews
The price is $161
$198 total
includes taxes & fees
Sep 11 - Sep 12
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About the neighborhood

Map
C. Federal Cancun Playa del Carmen Km.52, Playa del Carmen, QROO, 77710

What's nearby

  • Nicklaus Design Golf Course - 16 min walk - 1.4 km
  • Playa Paraiso Golf Course - 19 min walk - 1.6 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 5 min drive - 1.8 km
  • Maroma Beach - 12 min drive - 6.3 km
  • Xcaret Eco Theme Park - 40 min drive - 34.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive
  • Tulum Intl. Airport (TQO) - 117 min drive
  • Cozumel Intl. Airport (CZM) - 17.6 miles/28.4 km

Restaurants

  • ‪La Laguna - ‬8 min drive
  • ‪Star Café - ‬7 min drive
  • ‪La Fuente -Lobby Bar - ‬7 min drive
  • ‪El Mar Y Tierra - ‬7 min drive
  • ‪Steak House - ‬9 min drive

About this property

Grand Mayan

  • When you stay at Grand Mayan, you'll be within a 10-minute drive of Cirque du Soleil Boutique at Vidanta Riviera Maya. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at one of the 10 restaurants. Other highlights include 4 outdoor pools, a 24-hour health club, and a 24-hour fitness center.

At a glance

DONE

Hotel size

    • 2 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
    • Late check-in subject to availability
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 10 restaurants
  • 4 bars/lounges
  • 3 coffee shops

What to do

  • Yoga classes

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa

Accessibility

  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Home comfort

  • Laundry detergent

Sleep well

  • Blackout drapes/curtains
  • Turndown service

What to enjoy

  • Private indoor hot tub
  • Private plunge pool
  • In-room massage
  • Furnished balcony
  • Separate sitting area

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Brio. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts cash.

Frequently asked questions

Does Grand Mayan offer free cancellation for a full refund?

Yes, Grand Mayan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Mayan?

Yes, there are 4 outdoor pools.

Are pets allowed at Grand Mayan?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Mayan?

Sorry, there's no onsite parking at Grand Mayan.

What are the check-in and check-out times at Grand Mayan?

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM. Check-out time is 10:00 AM.

Is there an onsite casino at Grand Mayan?

No, this hotel doesn't have a casino, but Riviera Gran Casino (26-min drive) is nearby.

What is there to do at Grand Mayan and nearby?

Onsite recreation at Grand Mayan includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Grand Mayan also has 4 bars and private plunge pools, as well as a 24-hour health club and private indoor hot tubs.

Are there restaurants at or near Grand Mayan?

Yes, there are 10 onsite restaurants.

Does Grand Mayan have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Grand Mayan have any outdoor private spaces?

Yes, every room features a private plunge pool and a furnished balcony.

What's the area around Grand Mayan like?

Grand Mayan is located a short 12-minute walk from Nicklaus Design Golf Course.

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