Shangri-La Xian

Property class: 5 and above
Luxury Xi'an hotel with indoor pool, connected to the convention center

Choose dates to view prices

When you stay at Shangri-La Xian, you'll be within a 10-minute drive of Xi'an City Walls and Xi'an Museum. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Yi Café, one of 4 restaurants, which serves local and international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a 24-hour fitness center, and a sauna are other highlights at this luxurious hotel. Fellow travelers say good things about the overall property condition.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Connecting rooms available
The current price is $83
$97 total
includes taxes & fees
Nov 7 - Nov 8

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe City View King

A hotel room with a large bed, a desk, a chair, and a view of the city skyline.

Deluxe City View King

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe City View Twin

A hotel room with two beds, a desk, a chair, and a view of the cityscape.

Deluxe City View Twin

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a city view.

Deluxe Room, 1 King Bed, Garden View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, Garden View

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Deluxe Room, 2 Twin Beds, Garden View

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon Club, Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a view of the city, and a cityscape through the window.

Horizon Club, Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Club, Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a nightstand, and a large window offering a city view.

Horizon Club, Room, 2 Twin Beds

  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a large window offering a city view, a flat-screen TV, a sofa, a coffee table, and a seating area with a lamp.

Deluxe Suite, 1 King Bed

  • 95 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite

A hotel room with a sofa, a coffee table, a TV, a desk, and a view of the cityscape.

Executive Suite

  • 57 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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A spacious lobby with marble columns, a large chandelier, and traditional artwork on the walls.
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Xi’an City Center
  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 545 reviews
The price is $72
$84 total
includes taxes & fees
Oct 25 - Oct 26
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About the neighborhood

Map
38b Keji Road, Xi'an, Shaanxi, 710075

What's nearby

  • Golden Eagle - 11 min walk - 0.9 km
  • Xidian University North Campus - 2 min drive - 2.0 km
  • Northwestern Polytechnical University - 3 min drive - 2.6 km
  • Xi'an City Walls - 6 min drive - 5.7 km
  • Giant Wild Goose Pagoda - 9 min drive - 9.2 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 35 min drive
  • Xi'an West Railway Station - 19 min drive
  • Xi'an Station - 31 min drive
  • Xi'an East Station - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪三宝烤肉 - ‬9 min walk
  • ‪小杨烤肉(高新店) - ‬9 min walk
  • ‪書房咖啡Library Cafe - ‬8 min walk
  • ‪星巴克 - ‬7 min walk
  • ‪星巴克 - ‬6 min walk

About this property

Shangri-La Xian

  • When you stay at Shangri-La Xian, you'll be within a 10-minute drive of Xi'an City Walls and Xi'an Museum. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Yi Café, one of 4 restaurants, which serves local and international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a 24-hour fitness center, and a sauna are other highlights at this luxurious hotel. Fellow travelers say good things about the overall property condition.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 393 rooms
    • Arranged over 20 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children aged 5 and younger eat free breakfast

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Onsite garage

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas (fines apply)

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Reviews

Shangri-La Xian Reviews

9.2

Wonderful

9.4

Cleanliness

8.0

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast was delicious and the buffet was highly praised by guests. (3 reviews)
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From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

The beds were massive. Staff very helpful and polite.
Verified review

10/10 Exceptional

Buffett breakfast is awesome! Staffs are very polite and friendly, hotel is very clean, easy access to all activities, highly recommend
Verified review

10/10 Exceptional

Loved the hotel, everything was beautiful, the breakfast was delicious and the staff was incredible helpful and kind.
Verified review

10/10 Exceptional

Great breakfast. Good price. Staff helped us a lot ( airline lost our luggage). Good location
Verified review

10/10 Exceptional

The room and bed is very comfortable. I love the beautiful Garden here. Also the transportation is very convenient.
Verified review

10/10 Exceptional

The staff is so professional and very helpful. The room is spacious and comfortable. Everything was extremely clean. The garden is beautiful and well maintained !
Verified review

10/10 Exceptional

The room is very clean and comfortable, the hotel lobby is very beautiful.Transport is very convenient, Bus stop and MRT station are very near the hotel. It is also convenient for shopping and eating. All staffs are polite and friendly, We have a very good stay at Shangri-La Hotel, we will definitely come back again when we visit Xian next time.
Verified review

10/10 Exceptional

The staff here really nice and friendly. They gave me a small toy as souvenirs.
Verified review

10/10 Exceptional

Comfortable

The bed is big. We had king size bed. Can actually sleep 3 adults. Staff are friendly and helpful. Cafe snacks and drinks are abit pricy. Hotel not so modern.
Verified review

10/10 Exceptional

Our stay at the Shangri-la was exceptional. The facilities were first rate and the services from the staff even better. Even before our arrival at the hotel, the concierge at the hotel, Oscar, was in touch with us to offer his services regarding transportation, site seeing and other details regarding our visit to Xian. He responded quickly to our email queries and gave detailed advice regarding how to make the best use of our short time in Xian. We were able to very efficiently navigate the city and thoroughly enjoyed our stay in Xian because of Oscar's willingness to go over and beyond his job to make us feel at home in a new city.
Verified review

8/10 Very good

The rooms division is terrible. Front desk ineffficient, not providing the expected services, lack knowledge, skills and information. Drainage in shower cabinet is too slow, towel taken away although is hung as directed for protection of enivronment. only one bath towel for one guest. Socket should be international type, not Chinese type(you are international hotel, right?). F&B is excellent. Excellent service. Good food quality. Good value for money, good ambience. couldn't ask for more. Please keep up the good work and improve your short falls if you want to stay in your competion with others. Heinsen Chan (retired veteran in hospilality industry)
Verified review

8/10 Very good

An old school five star hotel brand. Everything is ok, but just too old.
Verified review

10/10 Exceptional

Great service. Location requires short DiDi rides
Verified review

10/10 Exceptional

A very nice stay.
Verified review

10/10 Exceptional

Very nice hotel. Will stay again
Verified review

10/10 Exceptional

Wonderful hotel in a wonderful city

Excellent hotel! Whilst being a little outside the central areas, all hotel facilities were amazing! High recommended!!
Verified review

10/10 Exceptional

Very nice experience

Nice hotel, excellent service, reasonable price. The horizon club which I had access to was excellent too.
Verified review

8/10 Very good

Reasonable

One week family holiday to visit Xi’an, full amenities, good service. But hotel is a bit old.
Verified review

10/10 Exceptional

Holiday with friends

Overall excellent. Was disappointed that my request for connecting room was not given. The king size bed can actually sleeps 3 adults. It’s hugh.
Verified review

4/10 Fair

Chaotic hotel , the worst Shangri la hotel!!

Very bad experience in this hotel. The front desk staff is just sleeping … and the hotel horizon club is closed but still selling the room saying that is horizon club price! It is cheating. And I ask for coffee in the restaurants even saying that is no coffee? No coffee in Shangri-La, could you believe it? And one more final is they just suddenly overcharge by CNY3XXX even for nothing!? I just realize few days I left by seeing my credit card statement! And call back that they said that is room charge?! I paid everything in hotels com, and I book three rooms x 4 nights then telling me that the total charge is CNY3XXX? Totally chaotic!!
Verified review

10/10 Exceptional

El hotel es moderno, lujoso y cuenta con alberca techada, jacuzzi y sauna. La habitación también es excelente.
Verified review

8/10 Very good

トイレを流す水が弱くて不安になる。あとウォシュレットを導入してほしい。
Verified review

10/10 Exceptional

娘と二人旅。客室がとても清潔で静か、ゆったり出来ました。近くに美味しい西安料理の店があります。いかにも西安の香りでした。また今年の年末に宿泊する予定です。
Verified review

10/10 Exceptional

Unbedingt empfehlenswert

Alles wunderbar
Verified review

6/10 Good

Property need updating Staff and coverage very helpful