2/10 Mediocre
28 de setiembre de 2025
Very disappointed!
The front desk was kind and understanding when I told them that our sheets were dirty, there were tacks in the floor, the phones don’t work to call out of the room. There were 3 large spiders in bathroom. There was dirt and black hair in bedding. The pillows were all stained.
It smelled awful in the hallways. The paint is chipping off. There were homeless people sleeping at doorway. I tried to book another room immediately and everything was booked within 1 hr radius . The lamp looked like it caught on fire recently . The fridge froze our milk and juice and had to throw it away. The AC unit worked but smelled weird. My son didn’t want to stay.
We drove from VA to my cousins wedding and had to bring in our sleeping bags and sheets.the elevator took a couple minutes to close the door. The staff said they were working on fixing the phones. I got several bites from spiders and hoping they aren’t bed bugs.
The door dot our room didn’t lock.
Ariel
Ariel, viaje de 2 noches en familia
Opinión verificada de un huésped de Hoteles.com