Veranda Pointe Aux Biches, Mauritius

Property class: 4
Beachfront resort with spa, near Trou aux Biches Beach

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At Veranda Pointe Aux Biches, Mauritius, you can hit the beach to enjoy the shade from a beach umbrella or get a beach massage, plus you'll be just a 5-minute drive from Trou aux Biches Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Senses, one of 3 restaurants, serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights include a free kid's club, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

A bedroom with a wooden bed, a desk with a chair, a ceiling fan, and a view of greenery outside.

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Room

A bedroom with a bed, a wooden headboard, a bedside table with a lamp, and a window with curtains.

Privilege Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A hotel room with a bed, a desk, a chair, a television, and a window with a view of greenery.

Family Room

  • Sleeps 5
  • 1 Double Bed

View all photos for Comfort Room

A hotel room with a bed, a TV, a desk, and a view of the outdoors.

Comfort Room

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Coastal Road, Pointe Aux Piments

What's nearby

  • Trou aux Biches Beach - 2 min drive - 2.3 km
  • Turtle Bay - 6 min drive - 5.9 km
  • Mont Choisy Beach - 8 min drive - 7.4 km
  • Grand Bay Beach - 10 min drive - 9.6 km
  • Pereybere Beach - 13 min drive - 13.3 km

Getting around

  • Sir Seewoosagur Ramgoolam Intl. Airport (MRU) - 65 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪Masali - the Indian Food Story - ‬4 min drive
  • ‪Cumin - ‬4 min drive
  • ‪Patisserie Florensuc - ‬4 min drive
  • ‪Souvenir Restaurant - ‬2 min drive
  • ‪Waves Restaurant - ‬4 min drive

About this property

Veranda Pointe Aux Biches, Mauritius

  • At Veranda Pointe Aux Biches, Mauritius, you can hit the beach to enjoy the shade from a beach umbrella or get a beach massage, plus you'll be just a 5-minute drive from Trou aux Biches Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Senses, one of 3 restaurants, serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights include a free kid's club, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.

All inclusive details

  • All-inclusive room rates at Veranda Pointe Aux Biches, Mauritius are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

    • 115 units
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 8:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Free area shuttle
    • Free shopping center shuttle

Other information

    • Designated smoking areas

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Reviews

Veranda Pointe Aux Biches, Mauritius Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The beach is beautiful, clean, and well-maintained with various options for water activities and stunning sunset views. (22 reviews)
  • Breakfast was plentiful and offered a mix of cold and hot options with a variety of choices. (11 reviews)
  • The spa at this property is very good and excellent. (3 reviews)
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Popular mentions

Service staff
Beach
Room
Restaurant
Food
Breakfast
Location
Trip
Childcare
Quiet - room

Reviews

Verified review

6/10 Good

A Beautiful Hotel with Room for Improvement Overall, I was very impressed with this hotel. The property is beautiful, the location is excellent, the beach is lovely, and the food was very good. I genuinely enjoyed my stay. However, one area that needs significant improvement is the professionalism and attitude of some staff members. The team should be better trained to interact with guests from different backgrounds and nationalities, always demonstrating respect, patience, and professionalism. Good hospitality is not just about beautiful facilities but also about how every guest is treated. Another concern is the large number of dogs around the property, particularly near the beach. This is something management should look into to ensure guests feel comfortable. Apart from these points, everything else was excellent. It’s a wonderful hotel with great potential, and with a few improvements in service, it could offer an even more exceptional experience. Thank you for a lovely stay!
Verified review

10/10 Exceptional

Stunning hotel and the staff were exceptional!
Verified review

8/10 Very good

Room was clean Food was repetitive, not a great variety of buffet available
Verified review

10/10 Exceptional

Staff are lovely. Food is fantastic. Aircon is a bit hit and miss but think they are having an upgrade soon. Everyone made every effort to make our holiday special. Would highly recommend
Verified review

8/10 Very good

the rooms were kept very clean but the hotel in general is a little tired and in need of a refresh.
Verified review

10/10 Exceptional

Great boutique nature on the beach with a chilled vibe
Verified review

8/10 Very good

Came with the family for UK half term to get some winter sun and we all loved the place! Great boutique hotel - simple but perfect room for the 5 of us to stay in - lovely grounds and pool - and right on its own beach with sun loungers and sun sofas overlooking the crystal clear waters. Would definitely return.
Verified review

8/10 Very good

Lovely stay for our honeymoon at Veranda Pointe Aux Biches. A quiet hotel with it's own private beach and gorgeous sea view rooms. We would highly recommend the Sandy Lane adults only part of the resort, and the day's catamaran trip was fantastic.
Verified review

10/10 Exceptional

This hotel is not about the property, but the staff who make you feel you are the most important guest. Will definitely be back again.
Verified review

10/10 Exceptional

We stayed here for our honeymoon and it was phenomenal. The service from the staff was outstanding and they treated us more like friends than guests, nothing was ever too much trouble. The food at the privilege restaurant was always lovely and something different every night. We couldn’t have asked for a better place for such a special holiday and this will certainly be one that we always remember. Thank you.
Verified review

6/10 Good

We stayed for 8 nights as a family of four and found the experience mixed, overall below expectations for a 4-star hotel. Positives: staff were consistently friendly and welcoming. Food quality was good at the start of the stay. However, several issues impacted our experience: Rooms felt dated and in need of renovation. The air conditioning leaked, wardrobe fittings were loose with rusty hangers, and shelving was uneven. Space was very limited, especially in the children’s room. Housekeeping was inconsistent (not enough towels, water not always replenished), and work was carried out in the room one day without prior notice, leaving a strong smell. The advertised complimentary water activities were not usable due to tides, despite being listed daily. Over 8 days we couldn’t use any. The pool area also felt under-maintained at times. As a vegetarian family, food options became repetitive and limited. The Deck restaurant had no vegetarian mains at lunch, and even on Mauritian nights there were missing vegetarian accompaniments. Also disappointing that water is not included at dinner on half board. Overall, good staff but the hotel didn’t meet expectations, particularly for families.
Verified review

4/10 Fair

The most problematic thing for me is that the hotel put pictures of a newly part of the hotel, but when we arrived we were told that it is private area and not for the guest of the hotel. The rest of the hotel is poorly maintained. The pool has black weeds in it, the beach amenities are always dirty and the house keeping stuff are not that great. The reception have good attitude but work very slowly. The best thing that was really good in the hotel was the kids club, the stuff there were amazing. The food is not so good as well. I do not recommend at all
Verified review

6/10 Good

Honestly, there’s a star or two too much in play here, the hotel itself is, at best, very average. But, location wise, with the view, sunsets etc it obviously great. Also, the buildings, area surrounding inside complex also nice. Room was ok’ish. But cramped, and dead hard beds, also ant issue in bathroom in particular, but fair enough. Most of the staff friendly, but a couple of divas, especially in reception, which really the place could do without. Food was below par. We time and time again experienced breakfast not being stocked up, even before 9am, which really is unheard of, seeing breakfast ends 10am. We only had one dinner in restaurant, really because it was bad. Had some lunches, none of which very memorable, more because there wasn’t too many options nearby. Selection not as you should expect either. All in all, nice place, but plenty to work with, especially staff wise and food wise. And yes, there’s at least one star too many on that hotel logo…
Verified review

8/10 Very good

First of all, I need to start by saying that the staff in the main dining area are 10000/10. They were simply marvellous. I’m not a fan of animals and unfortunately due to the dining area being open and connected to the beach, stray cats would wander in whilst dining. I alerted the staff and they ensured that they reserved a table for me which was out of the way for every single meal. They truly went above and beyond to ensure I felt comfortable. Thank you to the team! Overall, the stay was pleasant. My only gripe would be that for the first two nights, the AC wasn’t working in the room and I had to report this to the front desk numerous times and despite being told it was fixed and had been looked at, it hadn’t. This was unpleasant but for the last night, the very helpful hotel manager did upgrade my room and put me into a room with working AC which was good. It’s unfortunate that it was only addressed on my last night though and not earlier on in my stay. The hotel was clean and staff friendly.
Verified review

10/10 Exceptional

The Hotel was as described when I booked. We were allocated a room on arrival although we were a bit early. We managed to get a room on the quiet side of the hotel with the pool just a few steps away. Food at the buffet was good at breakfast and lunch. We only ate at the buffet dinner a couple of times. The privilege restaurant dinner was always good. A few names need mentioning for their great service during our stay, Anoop and Akshay amazing bartenders at the 2 different bars, Amand our regular waiter at the Privilege restaurant. Never seen anyone run around like him. And the room was kept perfect by Lutchmee. Te beach although not private was very well maintained. The sunset views were amazing. A few suggestions for improvements that we already mentioned to the management; - Need improved bakery as the desserts were too boring and old style. - Need more staff in the kitchen and waiters as food refilling was slow. - Better cushions for the dining room chairs. - The quiet side of the hotel is next to a marriage hall and it does get loud in the evenings and night almost ever other day. Management need to ensure that the noise/music is lower in volume and stops at the legally approved time and not go on late into the night. - Free massage voucher is only valid for 48 hours but no one told us and we could not use.
Verified review

10/10 Exceptional

A gem on the North West corner of Mauritius

The look of Veranda Pointe aux Biches, with the thatched roofs, was what attracted us to this resort. It didn't disappoint as you can see from the photos. Right from the start, the staff were very attentive to your needs. A good introduction to the resort by the front desk staff and a walk around the resort explaining various daily and weekly events. All the staff were super helpful and very welcoming and sociable. Special mention to Rodnay and Harel on the restaurant side. It's clear to see why Rodnay is one of the managers with great attention to detail. You didn't have to ask for refills with Rodnay on shift as he seemed to have a sixth sense, plus a great sense of humour. Akshay, Marie and Sara on bar duties at the Lazy Pool Bar. Ranee, our room service maid, who entertained us with a different towel sculpture every day, really cute! Asha, Nitesh and Sacha on the management staff who guided us, upgraded our room for our 30th wedding anniversary and recommended local trips to take advantage of. Thanks to Sacha for the upgrade from Comfort to Privilege, with a great view down to the lazy pool and the beach. Made our holiday so much more enjoyable. Last mention for the superb Transit Room, the best we have experienced. Our departing flight was at 21:25, so we enjoyed the hotel amenities all day. The Transit Room allows guests to take a shower, change and prepare for travel. Well done, because this was done in great style. Only neg, having to sign every time
View from groundfloor Privilege Room
Towel sculpture
Towel sculpture
Ti Punch on the beach
Verified review

10/10 Exceptional

Great staff and exactly what we wanted for a relaxing few days
Verified review

10/10 Exceptional

Beautiful resort on the beach
Verified review

10/10 Exceptional

The staff were amazing and went out of their way to make our stay unforgettable!
Verified review

8/10 Very good

Kosher friendly with the best staff
Verified review

10/10 Exceptional

Great sense of hospitality
Verified review

10/10 Exceptional

Excellent hotel. Our second visit.

Excellent hotel. Anu who manages the restaurant is a dream. Akshay is a great barman. We loved it. They do tend to play very loud music until around 11pm if your room is anywhere near the pool.
Verified review

10/10 Exceptional

There were so many things to like but the most import is the quality of service led by Asha the manager. Although the hotel maybe listed as a 4 Star you will definitely get 5 star accommodations and superb service
Verified review

10/10 Exceptional

Truly excellent hotel in a stunning location right next to the sandy beach. Loved the infinity pool in the Sandy Lane section which is lovely and quiet. All the staff were extremely helpful during our stay. Special thank you’s to Asha, Kavi, Sunida, Anoop, Anu, Damien and Sara who went above and beyond to make our stay incredibly enjoyable. Could not fault this hotel and we will definitely be back. Highly recommended.
Verified review

8/10 Very good

:)