Hotel H12

Property class: 3
City-center hotel within walking distance of Main Market Square

Choose dates to view prices

Hotel H12 puts you in a great location, within a 15-minute walk of Main Market Square and Wawel Castle.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Spa services
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Bus station shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Water dispenser

Feel at home (6)

  • Television
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
  • Offsite parking available
  • Mini-fridge
The current price is $96
$104 total
includes taxes & fees
Sep 20 - Sep 21

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

A modern hotel room with a bed, a round table with a vase of flowers, a chair, and a large mirror.

Junior Suite

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, a desk with chairs, a television, and a window with curtains.

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(22 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Apartment

A modern hotel room with a bed, a desk, a chair, and a round table.

Deluxe Apartment

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
32 Swietego Tomasza, Kraków, Malopolskie, 31-014

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Planty Park - 1 min walk - 0.1 km
  • Kraków Barbican - 6 min walk - 0.5 km
  • Main Market Square - 6 min walk - 0.6 km
  • St. Mary's Basilica - 6 min walk - 0.6 km

Getting around

  • John Paul II - Balice Airport (KRK) - 28 min drive
  • Turowicza Station - 8 min drive
  • Kraków Łobzów Station - 14 min drive
  • Kraków Główny Station - 17 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Bull Pub - ‬3 min walk
  • ‪House of Beer - ‬1 min walk
  • ‪Moaburger - ‬2 min walk
  • ‪Wódka - ‬2 min walk
  • ‪Milkbar Tomasza - ‬1 min walk

About this property

Hotel H12

  • Hotel H12 puts you in a great location, within a 15-minute walk of Main Market Square and Wawel Castle.

At a glance

Hotel size

    • 29 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking limited
    • Offsite parking nearby (PLN 120 per day; reservations required)
    • Street parking available

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle on request (available 24 hours)*
    • Bus station shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Coffee/tea in a common area
  • Water dispenser

What to do

  • Boat tours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping mall on site
  • Spa services

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • 1 stairs to reach property

Room amenities

Be entertained

  • 112-cm Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 80 for adults and PLN 80 for children
  • Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 80 per pet, per day

Parking

  • Parking is available nearby and costs PLN 120 per day (984 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

Hotel H12 Hotel

Hotel H12 Kraków

Hotel H12 Hotel Kraków

Frequently asked questions

Does Hotel H12 offer free cancellation for a full refund?

Yes, Hotel H12 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel H12?

Yes, cats and dogs are welcome. There's a charge of PLN 80 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel H12?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Hotel H12?

Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.

What are the check-in and check-out times at Hotel H12?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel H12 and nearby?

Have fun during the warmer months with activities nearby such as boat tours. Hotel H12 also has spa services.

What's the area around Hotel H12 like?

Hotel H12 is in Kraków Old Town, a short 4-minute walk from Main Market Square and 15 minutes' walk from Wawel Castle.

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Reviews

Hotel H12 Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, good, delicious, and healthy with a wide range of options. (53 reviews)
  • The hotel's breakfast selection was well-presented and offered a variety of tasty options. (9 reviews)
  • The air conditioning was effective and worked well in the rooms. (5 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Location
Room

Reviews

Verified review

10/10 Exceptional

Great hotel. Fantastic staff Close to everything. Will be back some day!
Verified review

10/10 Exceptional

Perfect hotel ! Great location in old town , quiet, clean and comfortable room and very friendly staff, breakfast was excellent!
Verified review

10/10 Exceptional

Really the best experience and super kind and helpful staff! Definitely recommend it 🌸 thank you for everything 🙏
Verified review

10/10 Exceptional

Hotel H12 is a lovely place to stay in Krakow. It’s good value for the money, clean, and conveniently situated near the main square. Everyone was very kind and the breakfast was good. Thanks!
Verified review

10/10 Exceptional

Excellent breakfast Very comfortable, basic, uncluttered and easy to stay in. Good Greek restaurant next door but one. Good pizza next door. Book their car park if you have a car as the old town has restrictions on cars.
Verified review

10/10 Exceptional

Good breakfast, staff and location with air conditioning.
Verified review

8/10 Very good

The room was clean and very efficient. The staff was fantastic. They are friendly and kind. My only negative was the shower floor was quite slippery especially with the shower soap they provided.
Verified review

10/10 Exceptional

Excellent location.
Verified review

10/10 Exceptional

Room is big and modern, breakfast is excellent
Verified review

10/10 Exceptional

Nice clean hotel in a fantastic location
Verified review

10/10 Exceptional

Location, location, location! Perfect location, close to everything, very clean, breakfast was delicious, coffee downstairs just perfect! I highly recommend this place.
Verified review

10/10 Exceptional

The hotel was very clean and tidy. Staff very helpful and location was perfect for visiting Krakow
Verified review

10/10 Exceptional

This place was a gem. A real find. Fantastic location in Krakow. Great price. Super clean, really nice staff, very comfortable. I would 100% stay here again and recommend to anyone.
Verified review

8/10 Very good

We had a lovely stay at H12. Rooms were clean and comfortable. Staff were friendly and helpful. Location is ideal for visiting the old town of Krakow.Breakfast was good but could get busy at peak times. The only issue was the poor WiFi service.
Verified review

10/10 Exceptional

Very friendly staff , brilliant central location (but quiet), great breakfast with some really tasty food and plenty of choice. Room was very comfortable and spotlessly clean.
Verified review

8/10 Very good

Super location in this small hotel... Breakfast was amazing for the money paid. Staff always ready and willing to help. Free teas, coffees and sometimes small pastries available in the reception an excellent touch. Tiny downside was the internet was intermittent which was frustrating sometimes however not on a break to surf the net Lovely time and would recommend 👍
Verified review

10/10 Exceptional

Great location, clean, staff were good.
Verified review

10/10 Exceptional

Excellent hotel with very friendly and helpful staff !! We would definitely stay there again !!
Verified review

10/10 Exceptional

great location! clean and friendly. would definately stay again
Verified review

10/10 Exceptional

Loved the hotel, great location, right in the old town
Verified review

10/10 Exceptional

The hotel staff were very friendly and accommodating for everything. Very convenient location!
Verified review

10/10 Exceptional

Great hotel, close to train station. Room where clean and spacious
Verified review

8/10 Very good

Great size room very warm and comfortable
Verified review

10/10 Exceptional

Great location, friendly staff
Verified review

10/10 Exceptional

Excellent location

Excellent location , very comfortable beds