In the heart of Madrid, Hotel Mercader offers an upscale retreat. Enjoy breakfast and dinner at the on-site restaurant or relax with a coffee in the cafe. With free in-room WiFi, laundry facilities, car rentals on site and helpful multilingual staff.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive
Madrid Asamblea de Madrid-Entrevias Station - 6 min drive
Madrid El Pozo Station - 6 min drive
Madrid Vallecas Station - 7 min drive
Restaurants
VIP Lounge - 7 min drive
Bar Restaurante SEBAS - 6 min drive
Restaurante Narcea II - 7 min walk
Telepizza - 6 min drive
Burger King - 5 min drive
About this property
Hotel Mercader
When you stay at Hotel Mercader, you'll be within a 15-minute drive of El Retiro Park and National Prado Museum. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Plaza Mayor and Royal Palace of Madrid are within a short drive. Fellow travelers say good things about the helpful staff and overall property condition.
At a glance
DONE
Hotel size
124 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Free offsite parking within 16 ft
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference center (775 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Television in common areas
Banquet hall
Accessibility
Wheelchair accessible
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Stocked minibar (select free items)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8 to 10 for adults, and EUR 8 to 10 for children
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
H2 Mercader
H2 Mercader Hotel
H2 Mercader Hotel Madrid
H2 Mercader Madrid
Hotel Mercader Madrid
Hotel Mercader
Mercader Madrid
Hotel Mercader Hotel
Hotel Mercader Madrid
Hotel Mercader Hotel Madrid
Frequently asked questions
Are pets allowed at Hotel Mercader?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Mercader?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel Mercader?
You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Hotel Mercader?
No, this hotel doesn't have a casino, but Casino Gran Via (13-min drive) is nearby.
What is there to do at Hotel Mercader and nearby?
Recommended spots to visit include The Magic Box (3.6 mi) and El Retiro Park (5.5 mi), along with National Prado Museum (5.8 mi) and Almudena Cathedral (6.1 mi).
Are there restaurants at or near Hotel Mercader?
Yes, there's an onsite restaurant.
Does Hotel Mercader have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
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Reviews
Hotel Mercader Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
6.2
Location
8.4
Staff & service
8.2
Property conditions & facilities
Popular mentions
Room
Service staff
Food
Car
Location
Taxi
Restaurant
Bed
Bus
Breakfast
Reviews
Verified
10/10 Exceptional
Oct 21, 2025
No complaints! Everything was great and the breakfast was delicious and worth buying!
Eric
Eric, 1-night trip
Verified
8/10 Very good
Jun 2, 2024
Quiet, good location, a good option.
lorena
lorena, 1-night trip
Verified
10/10 Exceptional
Mar 24, 2025
The staff was very friendly and helpful. The downside is that the place is far away from
the center of Madrid, transportation is limited, other than that, a good place to stay.
Tania
Tania, 3-night trip
Verified
6/10 Good
Apr 9, 2025
Clean and comfortable.
Kind of remote location, Staff not so friendly.
Overall happy with our choice.
Mashhoud
Mashhoud, 2-night trip
Verified
6/10 Good
Jul 2, 2025
First, the staff is great and welcoming. The breakfast is fantastic as well. There are many options and everything is restocked right away. The things I didn’t like was the noises in the hallway and we heard a noise of a woman screaming at 4 something AM that scared both of us. Also, the location is far from the city and the taxi drivers mentioned to us that they need to have permission to access that area.
Carmen
Carmen, 1-night trip
Verified
8/10 Very good
Jan 27, 2024
Solo Experience
It was amazing because bed was so big, my room was clean and the food was good. The people were nice to however it was so noisy especially in the morning when the staff were cleaning.
Alexia Joyce
Alexia Joyce, 2-night trip
Verified
8/10 Very good
Oct 25, 2024
Located in isolated area
The hotel was ok. It was located in an isolated area and you need to take a 15 minute Uber to get to the city center. I would probably have chosen a property that was closer if i had known. Otherwise, the staff was nice.
Zoilo
Zoilo, 3-night trip
Verified
8/10 Very good
Sep 28, 2024
Pleasant Stay
The hotel was further out from Barcelona than I had realized but overall the stay was pleasant. Staff was very friendly. Breakfast is a must for me and would love more hearty version but endless cappuccinos and croissants were good. Overall not a bad stay, super quiet and got to relax. The only thing I would note for American travelers, it is a small distance from the nearest metro so plan accordingly (Rideshare apps or taxi if you have a lot of luggage). I think European travelers may be used to navigating like normal.
Daniel
Daniel, 4-night trip
Verified
6/10 Good
Feb 4, 2025
Ok for the money
I guess it was ok for what we paid. Rooms very clean, maid service was excellent, didn't think to ask for a non smoking room and that ruined it. Food was terrible. There was no bar as advertised. Cabs found it very difficult to find.
Verified traveler
6-night trip
Verified
8/10 Very good
Jun 14, 2024
Great stay.
Hotel is in pristine quality. Very clean, very safe and secure. My room was massive and modern. Staff was very friendly and helpful.
However, the hotel is very out-of-the-way from Madrid and unless you have a vehicle, you will be taking long transportation routes to get to Madrid. There also isn’t much around in terms of dining, shopping or cafes.
Having said that, it’s the perfect spot for an overnight because of the quick taxi to and from the airport (less than 20 minutes)
The positives outweigh the location negative. I was satisfied with my stay.
James
James, 1-night trip
Verified
8/10 Very good
Oct 5, 2023
The property itself is excellent very clean very spacious rooms has a convenient restaurant inside. Excellent service.
The location of the property is below average. It is located inside an industrial area with lots of trucks standing outside on the main street. Public transportation is not nearby. No metro close by, although if you have a car or are using Taxi or Uber then it’s not a problem. Uber costs around €16 to the airport and 20 to the main train station.
Sandeep
Sandeep, 1-night trip
Verified
8/10 Very good
Jun 16, 2024
Its OK- but so far from the city centre
Hotel is in a strange location - nowhere near the city centre, no metro station within walking distance [+5km]. The service in the hotel is OK, the room didnt have 2 towels so went to reception on our way out- they couldnt actually put the towel in the room so we had to collect them when we got back at 0200. Breakfast was OK- although no eggs. Room is good and its usually good value [due to its location] but there is free parking.
paul
paul, 1-night trip
Verified
10/10 Exceptional
Apr 16, 2025
I stayed here on 3 separate occasions, once for 2 nights and two otjer times for 1 night each. Every review will say its not the best area.. It's not! But that doesn't take away from the hotel itself. I stayed here for the price. Once in my room I felt perfectly safe. The WIFI was not strong, or so it seemed. Could have been my phones. I really don't know. It was close to everywhere I needed to go. It was about 15 mind from the airport by Über, 10 mins from the other hotel where I met my tpur group and 15 mind from the FLIX bus station Madrid Station Sputh that I needed for the bus to Pprtugal. I will stay there again.. I was comfortable.
gayle
gayle, 1-night trip
Verified
8/10 Very good
May 20, 2024
Great for a day stop. The price was pretty good considering I went close to High Season.
I you go without a car or a Taxi, You cannot walk (too far away from closest city corner). 2 Bus lines only (1.5 euros per person per ride and you can pay with coins). I know there is a card, however I was told by Metro staff, that the Metro Card is not good for buses) Bus 30 (runs Sundays also) and 132 (Does not run on Sundays). Bus stop was not clear enough and Hotel was 2 blocks away but signage and location was hidden by other buildings. No signage whatsoever in MercaMadrid (the place is huge and is the Central food Market for wholesale distribution in Madrid). I had to ask a security person who told me how close I was to the Hotel (1 and half block). I did arrive at 730 pm, the place was deserted (I saw only 3 people in the street the security person in a car and 2 workers waiting for a bus and no clue where the Hotel was). I learned 132 line did not run on Saturday, but 30 did run. The hotel was comfy, clean and glad to have a hot shower and good sleep and the detailed info on 30 and 132 buses. Would be great that info to be uploaded in their website, or emailed when giving you directions right after you make the reservation.
mario
mario, 1-night trip
Verified
10/10 Exceptional
Apr 24, 2026
Very enjoyable stay.
Sandy
Sandy, 1-night trip
Verified
10/10 Exceptional
Aug 3, 2025
Price quality excellent
Farid
Farid, 4-night trip
Verified
8/10 Very good
Oct 12, 2025
All good , just not convinient to travel with out car . You must have car when you visit the hotel .
Sophia
Sophia, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2025
.
HERTOCAR SL
HERTOCAR SL, 1-night trip
Verified
10/10 Exceptional
Oct 17, 2024
Every time I go there is amazing
Rhonner
Rhonner, 1-night trip
Verified
10/10 Exceptional
May 6, 2023
Great value for money ,a good hotel for the price as a bussness user ,very close to caja magica.
North
North, 1-night trip
Verified
10/10 Exceptional
Jul 7, 2023
Friendly personnel and good rooms
Siebren
Siebren, 2-night trip
Verified
10/10 Exceptional
Jul 14, 2023
Nice and kind staff, clean room
Iryna
Iryna, 2-night trip
Verified
4/10 Fair
Oct 11, 2025
Walls are so thin you can hear people snoring in the next room and the cleaning staff talking in the hallway. It’s an old hotel with no maintenance like many hotels in Madrid are just expensive and oversold because of tourists but don’t invest enough in maintenance.
Lucas
Lucas, 2-night trip
Verified
8/10 Very good
May 14, 2025
Good for the price. Far from the center. Good breafast.
Maria
Maria, 4-night trip
Verified
10/10 Exceptional
Sep 27, 2025
This hotel is a great option. It is located 20 minutes from Downtown Madrid. Some might find this far away but iys really not. The uber ride charged me $14 to $17 to get to the center of Madrid and $22 to the Barajas airport. The room size was good, very clean. Bathroom spacious and clean. Housekeeping was available at all hours. They have a vending machine at the lobby with soda, juices, food, wine and beer options. I didnt eat at their restaurant but it looked good. Price was good compared to all the hotels that offer the same at Downtown Madrid and are so expensive.