Hyatt Regency Hakone Resort and Spa

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At Hyatt Regency Hakone Resort and Spa, you'll be just a 5-minute drive from Hakone Kowakien Yunessun and Hakone Gora Park. Guests can visit the spa to be pampered with massages, aromatherapy, or hydrotherapy, and Dining Room French, one of 3 restaurants, serves French cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include a bar/lounge, a hot tub, and a terrace. Fellow travelers love the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Hot tub
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $318
$404 total
Sep 30 - Oct 1

Why we love this property

Work-play paradise
This resort balances business with pleasure. It offers meeting rooms and workstations. Guests can unwind with spa treatments or soak in mineral hot springs.
Feast like royalty
Savor French cuisine and sushi across three restaurants. Couples enjoy private dining options. Buffet breakfast and a stylish bar satisfy all cravings.
Spa paradise
The full-service spa offers daily treatments including massage, aromatherapy, and hydrotherapy. Soothe away stress in the hot tub or mineral springs.

Room options

View all photos for REGENCY EXC TWIN

Hypo-allergenic bedding available, minibar, in-room safe, desk

REGENCY EXC TWIN

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a large bed, a desk, and a view of the mountains through the windows.

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(13 reviews)
  • 73 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, and a bench.

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite, 2 Twin Beds

A hotel room with a large bed, bedside tables, a desk, a chair, and a view of a balcony.

Executive Suite, 2 Twin Beds

  • Sleeps 5
  • 2 Twin Beds
  • Free wired internet

View all photos for Regency, Executive Suite

A modern hotel room with a sofa, a television, a small table, and a bed with two pillows.

Regency, Executive Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 2 Twin Beds (Tatami)

A modern hotel room with a large bed, a desk, and a view of an outdoor seating area.

Room, 2 Twin Beds (Tatami)

9.8 out of 10
Exceptional
(16 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 2 Twin Beds, Mountain View

A hotel room with a large bed, a desk, and a view of the mountains through large windows.

Room, 2 Twin Beds, Mountain View

9.6 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Dog Friendly Deluxe Twin Room

A hotel room with two beds, a dark headboard, bedside lamps, and a mirror on the wall.

Dog Friendly Deluxe Twin Room

  • Sleeps 5
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds (Dog Friendly)

A wooden tray with two metal bowls containing food, placed on a tiled floor.

Deluxe Room, 2 Twin Beds (Dog Friendly)

  • 73 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Map
1320 Gora Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Museum of Art - 13 min walk - 1.2 km
  • Hakone Gora Park - 15 min walk - 1.3 km
  • Hakone Open Air Museum - 4 min drive - 2.0 km
  • Ōwakudani - 5 min drive - 2.1 km

Getting around

  • Narita Intl. Airport (NRT) - 84.1 miles/135.4 km
  • Hakone Miyanoshita Station - 6 min drive
  • Hakone Ohiradai Station - 8 min drive
  • Hakone Gora Station - 16 min walk
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪箱根餃子センター - ‬3 min drive
  • ‪金沢まいもん寿司箱根強羅店 - ‬4 min drive
  • ‪CAFE Ryusenkei - ‬4 min drive
  • ‪鮨・天麩羅 風月 - ‬18 min walk
  • ‪奈可むら - ‬4 min drive

About this property

Hyatt Regency Hakone Resort and Spa

  • At Hyatt Regency Hakone Resort and Spa, you'll be just a 5-minute drive from Hakone Kowakien Yunessun and Hakone Gora Park. Guests can visit the spa to be pampered with massages, aromatherapy, or hydrotherapy, and Dining Room French, one of 3 restaurants, serves French cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include a bar/lounge, a hot tub, and a terrace. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 80 units
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.
    • Dinner is not included in the half board rate plan for children age 12 or younger.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Transfers

    • Free train station shuttle from 10:00 AM to 7:30 PM

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Private dining
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children's menu
  • Bed rails

What to do

  • Hot springs

Working away

  • Meeting rooms
  • Conference space (1141 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Designer stores on site
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Electronic bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Dining Room French - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Dining Room Sushi - This sushi bar specializes in sushi and serves dinner only. Reservations are required. Open daily.
Living Room - This lobby lounge serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 5566 per person

Pets

  • Service animals exempt from fees

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hakone Hyatt Regency
Hakone Resort
Hyatt Hakone
Hyatt Regency Hakone
Hyatt Regency Hakone Resort
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Hakone
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Resort and Spa Resort
Hyatt Regency Hakone Resort and Spa Hakone
Hyatt Regency Hakone Resort and Spa Resort Hakone

Frequently asked questions

Does Hyatt Regency Hakone Resort and Spa offer free cancellation for a full refund?

Yes, Hyatt Regency Hakone Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hyatt Regency Hakone Resort and Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Regency Hakone Resort and Spa?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hyatt Regency Hakone Resort and Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Hyatt Regency Hakone Resort and Spa and nearby?

Onsite recreation at Hyatt Regency Hakone Resort and Spa includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Regency Hakone Resort and Spa also has a garden.

Are there restaurants at or near Hyatt Regency Hakone Resort and Spa?

Yes, there are 3 onsite restaurants, featuring French cuisine.

What's the area around Hyatt Regency Hakone Resort and Spa like?

Hyatt Regency Hakone Resort and Spa is a short 11-minute walk from Hakone Gora Park and 19 minutes' walk from Ōwakudani.

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Reviews

Hyatt Regency Hakone Resort and Spa Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The airport shuttle service was convenient, efficient, and a greatly appreciated amenity for guests. (31 reviews)
  • Breakfast was consistently described as excellent, delicious, and wonderful with a great variety. (28 reviews)
  • The restaurant served delicious food, including exceptional sushi and breakfast buffets, with attentive and thoughtful service. (30 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Onsen
Breakfast
Food
Restaurant
Transportation
Train station
Location
Cable car

Reviews

Verified review

8/10 Very good

Very nice lobby area. Great with the shuttle buss. Good onsen facilities. Food was just ok in the Living room area. The breakfast was great. The view from the rooms are amazing.
Verified review

10/10 Exceptional

Great location, friendly staff and amazing property. No issues throughout our stay and the room, view was amazing. Definitely on my re-visit list.
Verified review

8/10 Very good

Clean and friendly.
Verified review

10/10 Exceptional

Big rooms, clean, excellent and friendly service from all staff.
Verified review

10/10 Exceptional

Spacious guest rooms, nice restaurant (The Living Room), coffee available at 7AM, very nice and welcoming staff, fantastic view of the mountains and proximity to Sounzan Ropeway line.
Verified review

10/10 Exceptional

This was a midway stop point for us to take a break and recharge. Hyatt Hakone did not disappoint. Felt peaceful and relax. Staff, Food, property was amazing.
Verified review

10/10 Exceptional

We loved the atmosphere. The fireplace in the living room smelled so good and looked cozy. The service was thoughtful and attentive. The room was spacious, and the view was amazing. The food and drinks were excellent. The bed was comfortable. I really liked the decor. Peaceful and serene.
Verified review

10/10 Exceptional

Very nice onsen - excellent sushi restaurant experience.
Verified review

8/10 Very good

Clean and spacious room. The beds on the floor were not very comfortable, especially the pillows. Staff was very helpful in making arrangements when possible although they did not seem to know much about the Five Lakes area. Overall if you are interested in Hakone/Gora this is a great property.
Verified review

10/10 Exceptional

Really enjoy the onsen! Staff was very friendly!
Verified review

10/10 Exceptional

We like the room, hot spring and food.
Verified review

10/10 Exceptional

A fabulous winter retreat experience with the Onsen as the highlight . Excellent service ; Clean Tidy Restful . Highly recommend
Verified review

10/10 Exceptional

Good food great service
Verified review

10/10 Exceptional

The staff was very helpful and our room was really comfortable.
Verified review

10/10 Exceptional

Great stay in Hakone

Great stay in Hakone, everything was perfect from the rooms to the japanese dinner to the onsen. Definitely a place to recommend to anyone looking for a quiet, relaxing place.
Verified review

10/10 Exceptional

The hot spring waters are excellent. It is quiet and they were very accommodating our early check in
Verified review

10/10 Exceptional

Excellent hotel! Food was great and staff was SO FRIENDLY and spoke great English. Rooms were incredibly spacious. We would stay here again!
Verified review

10/10 Exceptional

The service level from all staff was simply amazing. It was a great hotel with great views of the mountains. It was the perfect place to stay and explore.
Verified review

10/10 Exceptional

Cleanest hotel I’ve ever seen. Courteous, professional staff. Beautiful Mountain View. Breakfast buffet was delicious.
Verified review

10/10 Exceptional

Good service, free shuttle bus and staff are friendly and welcoming.
Verified review

10/10 Exceptional

Everything about the hotel is luxurious and clean!
Verified review

10/10 Exceptional

Great for relaxing! Very quiet and beautiful views!
Verified review

10/10 Exceptional

Great spa. Nice facilities
Verified review

10/10 Exceptional

Great staff. Great facilities. Great onsen. Zero complaints at all.
Verified review

8/10 Very good

The staff was very helpful and welcoming. We loved that they offered a free shuttle to areas around the hotel.