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Karlsbad Grande Madonna

4.0 star property
Karlovy Vary hotel with 2 restaurants and 2 bars/lounges

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Photo gallery for Karlsbad Grande Madonna

Exterior detail
Interior
Indoor spa tub
Sauna, hot tub, steam room, body treatments, mud baths, aromatherapy
Buffet
At Karlsbad Grande Madonna, treat yourself to an upscale retreat in the heart of Karlovy Vary City Centre. Unwind with a facial at the onsite spa, explore international cuisine at one of two restaurants, or relax amidst nature in the garden. With free WiFi and a coffee shop nearby for pick-me-ups.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Free breakfast
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business center

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Triple Room (Spa Package)

Minibar, in-room safe, desk, free cribs/infant beds

Standard Triple Room (Spa Package)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment (Wellness Package)

Minibar, in-room safe, desk, free cribs/infant beds

Apartment (Wellness Package)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room (Wellness Package)

Minibar, in-room safe, desk, free cribs/infant beds

Standard Triple Room (Wellness Package)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room (Spa Package )

Minibar, in-room safe, desk, free cribs/infant beds

Standard Double Room (Spa Package )

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, free cribs/infant beds

Standard Triple Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment

Minibar, in-room safe, desk, free cribs/infant beds

Apartment

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room (Wellness Package)

Standard Double Room (Wellness Package) | Minibar, in-room safe, desk, free cribs/infant beds

Standard Double Room (Wellness Package)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room (Spa Package )

Minibar, in-room safe, desk, free cribs/infant beds

Standard Single Room (Spa Package )

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, free cribs/infant beds

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment (Spa Package)

Apartment (Spa Package) | Minibar, in-room safe, desk, free cribs/infant beds

Apartment (Spa Package)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Single Room (Wellness Package)

Minibar, in-room safe, desk, free cribs/infant beds

Standard Single Room (Wellness Package)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, free cribs/infant beds

Standard Single Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

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$148 total
includes taxes & fees
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About the neighborhood

Map
Moravská 2093/2A, Karlovy Vary, CZECH REPUBLIC, 360 01

What's nearby

  • Hot Spring Colonnade - 2 min walk - 0.2 km
  • Church of St. Mary Magdalene - 2 min walk - 0.2 km
  • Karlovy Vary Municiple Theater - 3 min walk - 0.3 km
  • Mill Colonnade - 4 min walk - 0.4 km
  • Elizabeth's Spa - 18 min walk - 1.6 km

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 18 min drive
  • Karlovy Vary-Dvory Station - 18 min drive
  • Karlovy Vary dolni n. Station - 24 min walk
  • Karlovy Vary Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Café Elefant - ‬4 min walk
  • ‪Atlantic - ‬3 min walk
  • ‪Goethe's Beer House - ‬5 min walk
  • ‪Restaurace U Švejka - ‬3 min walk
  • ‪Old Carlsbad Grill - ‬4 min walk

About this property

Karlsbad Grande Madonna

Karlsbad Grande Madonna is just 4.9 mi (7.8 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with massages, body wraps, or facials, and GRAND RESTAURANT, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a hot tub, and a sauna.

Languages

Czech, English, German, Russian

At a glance

DONE

Hotel size

    • 54 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 13 per night)
DONE

Transfers

    • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–noon
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Horse riding nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, and body treatments. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Dining

GRAND RESTAURANT - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
LOBBY BAR - Onsite bar. Open daily.
U KRIZOVNIKU - This wine bar specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.02 per person, per night. This tax does not apply to children under 18 years of age.
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 160
  • New Year's Eve (December 31) Gala Dinner per child: EUR 110 (from 2 to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 30 per person (one-way)
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 109.0 per day
  • Airport shuttle service for children up to age 15 costs EUR 30 (one-way)

Parking

  • Self parking costs EUR 13 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

AURA PALACE Spa Wellness hotel Karlovy Vary
Karlsbad Grande Madonna Aura Palace Hotel Karlovy Vary
AURA PALACE Spa Wellness Karlovy Vary
AURA PALACE Spa Wellness
Karlsbad Grande Madonna Aura Palace Hotel
Karlsbad Grande Madonna Aura Palace Karlovy Vary
Karlsbad Grande Madonna Aura Palace
Karlsbad Grande Madonna Hotel
Karlsbad Grande Madonna Karlovy Vary
Karlsbad Grande Madonna Hotel Karlovy Vary

Frequently asked questions

Does Karlsbad Grande Madonna offer free cancellation for a full refund?

Yes, Karlsbad Grande Madonna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Karlsbad Grande Madonna?

Sorry, pets aren't allowed.

Is parking offered on site at Karlsbad Grande Madonna?

Yes. Self parking costs EUR 13 per night.

Is airport shuttle service offered by Karlsbad Grande Madonna?

Yes, an airport shuttle is available. The charge is EUR 30 per person one-way.

What are the check-in and check-out times at Karlsbad Grande Madonna?

You can check in starting at 2:00 PM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 30 (subject to availability).

What is there to do at Karlsbad Grande Madonna and nearby?

Have fun with nearby activities like cycling and horseback riding. Indulge in a treatment at the spa and soothe your senses in the hot tub. Karlsbad Grande Madonna also has 2 bars and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Karlsbad Grande Madonna?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Karlsbad Grande Madonna like?

Karlsbad Grande Madonna is a short 1-minute walk from Church of St. Mary Magdalene and 3 minutes' walk from Hot Spring Colonnade.

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Karlsbad Grande Madonna Reviews

Reviews

8.6

Excellent

9.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice

The hotel is very well located. Very close to the last stop of bus no.2. And very close to the springs. The service there was very good and staff were very friendly. Overall, it's a pleasant stay.

10/10 Exceptional

Krystof, 1-night trip

10/10 Exceptional

Olga, 2-night trip

4/10 Fair

Leider wurden wir nicht wie gebucht im Hotel untergebracht, sondern in einem Apartment im Haus Festival. Es wurde uns nur grob gesagt wo dieses zu finden ist und wir mussten länger suchen. Zur Unterkunft führten viele Treppenstufen. Im Apartment waren nur 2 kleine Decken für 4 Leute vorhanden und erst nach dem 4. Mal ansprechen an der Rezeption wurde uns am 2. Tag Bezüge hingelegt, welche wir dann selber beziehen mussten. Leider war es kein Wellness-Erlebnis, wenn man für die Anwendungen und Frühstück sowie Abendbrot immer in das Hotel laufen musste und zurück. Wir baten um ein Zimmer im Hotel, da wir 2 kleine Kinder dabei hatten und ich schwanger bin. Es wurde nicht darauf eingegangen. Die Kommunikation war sehr schwierig, Deutsch und Englisch wurde nicht verstanden. Wir mussten über Handyübersetzung kommunizieren. Das Frühstücksbuffet war okay, manche Sachen wurden nicht aufgefüllt, man stande lange an der Kaffeemaschine an und es fehlte Geschirr, auf welches man ein Stück warten musste. Das Abendessen war am ersten Abend okay, das Schnitzel am zweiten Abend war total verbraten. Die Kinder haben keine Wellnessanwendungen bekommen, obwohl diese bezahlt waren, die Mitarbeiter waren nett aber die Betreuung chaotisch. Wir standen oft im Wellnessbereich wie bestellt und nicht abgeholt. Der einzige Pluspunkt war die phänomenale Aussicht aus dem Apartment und die Lage zur Innenstadt. Leider viel Geld bezahlt für kein Wellnessfeeling.
Steve, 2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

One of our favorite stays during our recent vacation. We did the Wellness Package and enjoyed dinner and two spa therapies. I want to thank Renata Masatova for coordinating Xenon Therapy for my wife and I. We did three sessions and was the most enjoyable thing we have ever done. We feel awesome and look forward to returning. The hotel was very clean and comfortable. The dinner and breakfast was very tasty. Natalia was very kind during our check in and provided great customer service.
Kevin, 1-night trip

6/10 Good

Great location easy walking access to centre. Room was clean. Service was lacking, Spa not very friendly nor English spoken in SPA. They give us bed sheets instead of towels for jacuzzi, told me to go to my room and bring my shower towel... We only had one each and did not want to dirty it in the spa, would like to keep it fresh for our shower. For a 4 * hotel not acceptable. The hotel seems focused on catering to Russian clients, which is understandable but even as we where next in line for reception priority was given to Russian speakers. However service has this Eastern European soviet style, not very friendly nor do they go out of their way, maybe their clientele is used to this and willing to overlook. Absolutely no precautions taken for the Covid19 situation except a alcohol gel at reception. No plastic barrier at reception, no face masks, no social distance. Breakfast again self service buffet, waiters with no mask no gloves, absolutely no minimum mitigation measures taking Covid19 situation as an international hotel. I understand Czech Republic currently has low levels but need to consider this is an international hotel with people arriving from all over Europe some with high epidemic locations in this new day an age I just did not feel comfortable that no basic mitigation measures were in place like other hotels. All in all would try another hotel next time.
Tom, 1-night trip

4/10 Fair

Es ist ein schönes Hotel und auch die Zimmer sind groß und geräumig. Ich war total enttäuscht was den Spa Bereich angeht. Die Sauna wird an fest vorgeschriebenen Zeiten angemacht. Leider gibt es auch kein Pool nur einen großen Whirlpool.
LM, 4-night trip

8/10 Very good

Själva hotellet med personal, rum, frukost och läge har varit helt fantastiskt. - Stort minus var parkering i synnerhet för motorcykel. Både tillfart och själva parkering lutar mycket- mycket kraftigt. Beläggning dålig kullersten. Park. avgift kändes också dyrt. 15€\ natt även för mc. Men annars förövrigt kan varmt rekommenderas.
Roland, 5-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Очень уютный отель, расположенный в центре Карловых Вар. Персонал вежливый и отзывчивый. Завтраки очень вкусные. Обстановка холлов роскошная, очень много антиквариата и картин.
1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Zhanna, 9-night trip

10/10 Exceptional

Отель выбрали случайно, в Карловых Варах уже бывал

Красивый отель, отличное расположение рядом с источниками. Прекрасное обслуживание в спа, хороший шведский стол. Красивый интерьер отеля и номеров. Можно рекомендовать друзьям и знакомым.

6/10 Good

Geanken für jeden

Das Hotelzimmer war super, auch das WLAN war hervorragend. Der Service des Personal lies zu wünschen übrig. Keine Motivation, keine Freundlichkeit. Das Essen war ein Katastrophe (Halbpension). Das Wellness-Paket war gut

10/10 Exceptional

Comfortable hotel, nice treatments

We're satisfied with services and treatments, doctor was amazing and high experienced. Thanks lot Aura!

10/10 Exceptional

Smukke hyggeligt hotel med super SPA

Vi havde ophold 6 dage med alt inklusiv med spa pakke. Mad var meget delicious,vildt, kanin, laks, forskellige salater og snacks.Spa pakke inkluderer 18 procedurer per 7 dage og lægens konsultation. Vi kunne godt lide de alt! især personale:)