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Heritance Tea Factory

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Nestled in the mountains, Heritance Tea Factory offers a tranquil retreat. Unwind with a massage at the onsite spa, indulge in local flavors at Kenmare Restaurant, or tee off on our mini golf course. Enjoy high-speed WiFi and activities like ecotours while exploring nature’s playground.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace
The current price is $145
$188 total
includes taxes & fees
Jun 1 - Jun 2

Why we love this property

Foodie heaven
This hotel tempts culinary explorers with a restaurant, cafe, and bar on site. A buffet breakfast awaits to kickstart each morning's adventure.
Rest and rejuvenate
Mountain-set hotel features a full-service spa that offers daily massages. A fitness room and peaceful garden complete this rejuvenating retreat.
Memory foam dreams
Blackout drapes and memory foam mattresses ensure heavenly slumber. Rainfall showers and turndown service add luxury to this hotel's minibar-equipped rooms.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room (Executive Floor)

Memory foam beds, minibar, in-room safe, desk

Deluxe Room (Executive Floor)

  • 20 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Flowerdew)

Memory foam beds, minibar, in-room safe, desk

Suite (Flowerdew)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Memory foam beds, minibar, in-room safe, desk

Junior Suite

  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Memory foam beds, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Twin Room

Memory foam beds, minibar, in-room safe, desk

Premium Twin Room

  • 32 sq m
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Memory foam beds, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Memory foam beds, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | Memory foam beds, minibar, in-room safe, desk

Superior Triple Room

  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

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8.8 out of 10, Excellent, 195 reviews
The price is $227
$298 total
includes taxes & fees
Jun 26 - Jun 27
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About the neighborhood

Map
Kandapola Nuwara Eliya, Kandapola

What's nearby

  • Pedro Tea Factory - 13 min drive - 8.0 km
  • Lover's Leap Waterfall - 16 min drive - 9.8 km
  • Lake Gregory - 18 min drive - 10.2 km
  • Assemblies of God Church Nuwara Eliya - 18 min drive - 11.3 km
  • Nuwara Eliya Golf Club - 19 min drive - 12.0 km

Getting around

  • Bandaranaike Intl. Airport (CMB) - 66.1 miles/106.3 km
  • Haputale Railway Station - 76 min drive
  • Ella Railway Station - 80 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Noshers - ‬21 min drive
  • ‪Milano Restaurant - ‬22 min drive
  • ‪Indian Summer Restaurant - ‬22 min drive
  • ‪Ayurveda Coffee Shop - ‬22 min drive
  • ‪Nuwara Eliya Coffee Center And Restaurant - ‬21 min drive

About this property

Heritance Tea Factory

When visiting Kandapola, Heritance Tea Factory is a great choice to consider. Guests can indulge in massages at the spa, and Kenmare Restaurant serves breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights at this luxurious hotel.

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Mini golf

What to do

  • Ecotours
  • Mini golf
  • Pool table

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Piano
  • Full-service spa

Accessibility

  • Wheelchair accessible
  • Elevator
  • Thin carpet in room

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Kenmare Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Kenmare restaurant - Onsite restaurant. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 22 for adults and USD 11 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Property Registration Number PB 129

Also known as

Heritance Tea

Heritance Tea Factory

Heritance Tea Factory Hotel

Heritance Tea Factory Hotel Nuwara Eliya

Heritance Tea Factory Nuwara Eliya

Tea Factory

Tea Factory Heritance

Tea Factory Hotel Nuwara Eliya

Tea Factory Nuwara Eliya

Heritance Tea Factory Hotel

Heritance Tea Factory Kandapola

Heritance Tea Factory Hotel Kandapola

Frequently asked questions

Does Heritance Tea Factory offer free cancellation for a full refund?

Yes, Heritance Tea Factory does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Heritance Tea Factory?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Heritance Tea Factory?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Heritance Tea Factory?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Heritance Tea Factory?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Check-out time is noon.

What is there to do at Heritance Tea Factory and nearby?

Onsite recreation at Heritance Tea Factory includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a picnic area and a garden.

Are there restaurants at or near Heritance Tea Factory?

Yes, there's an onsite restaurant, Kenmare Restaurant.

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Reviews

Heritance Tea Factory Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.4

Staff & service

8.8

Property conditions & facilities

Popular mentions

Room
Location
Food
Water
Service staff

Reviews

Verified

10/10 Exceptional

Lovely hotel, amazing history and features. Gardens are spectacular, views are great and small tea factory is a lovely touch. Food could be better (ate dinner and breakfast) but overall a lovely hotel with great heritage.
Ashley, 2-night trip
Verified

10/10 Exceptional

Just a magical stay at the Heritance Tea Factory. You definitely come here to stay here for a bit as it's not near the main road, but it's so peaceful and bucolic. The sunrise over the tea fields was spectacular, but the highlight for the kids was tea picking and the dinner in the railcar. We stayed in the Flowerdew Suite, which was enormous, but the only slight gripe is that I booked for 2 adults and 2 kids and realistically there was only the one king bed and a sofa, and since the kids wants to sleep together, they decided to sleep on the floor. They actually had no complaints and said it was comfortable so we let it be.
Myra, 1-night trip
Verified

8/10 Very good

I stayed two nights at the Heritance Tea Factory hotel. As soon as I arrived I was amazed by the scenery, it looks just exactly the same as the photo, surrounded by tea plantations with a great with of the mountains from afar. It is a bit of a drive from the town but it was nice to be in somewhere very peaceful and scenic. They have a lovely welcome ritual and tea. The hotel still has the engines from the factory days and they runs every night for 30 mins. It is full of stories in this hotel. Everyone is so kind, welcoming and helpful. I took the nature walk with Mohan and he is very knowledgeable and has the best photography skills! I also did the Pekoe trail with Mutu, the kindest man who showed me all about the flora and fauna, and taught me some local languages. We had the best laugh! Thank you team!
Cynthia, 2-night trip
Verified

10/10 Exceptional

Everything was outstanding, the staff was friendly, extremely polite and made sure everything was to our liking. We splurged in the dinner train experience. It was well worth the extra. The experience will forever be forged in our hearts and memories..if you can afford , take the time or value a different experience go for it ♥️
Denis, 1-night trip
Verified

10/10 Exceptional

The staff were incredibly welcoming, we had a great time. The hotel is located in a remote area, so many
Jude Deshan, 2-night trip
Verified

10/10 Exceptional

It’s an exclusive place , very good for relaxing
Mohammad, 1-night trip
Verified

10/10 Exceptional

Tea heaven in unique hotel

A unique experience to stay in a historic tea factory immaculately and sympathetically converted into a luxury hotel. Lovely spa treatments but highlight was tea picking and seeing the historic boutique tea factory onsite. Beautiful secluded position in tea plantations and countryside
Stephen, 2-night trip
Verified

10/10 Exceptional

Everyone was so helpful and answered any request right away.
jennifer, 2-night trip
Verified

8/10 Very good

Historic building but personally felt some modernization could be done without compromising the aesthetic qualities for example automate closing of the elevator doors. Also the access path to the property should be widened and resurfaced for safety reasons. Beautiful gardens and friendly helpful staff are redeeming features
Kanagaratnam, 1-night trip
Verified

10/10 Exceptional

The property is amazing, and I was especially fascinated by the old elevator. Both the dinner buffet and breakfast were excellent. Be sure to try the "curd" — a yogurt-like dish made from buffalo milk. There are plenty of activity options (for an additional fee), and I especially enjoyed tea plucking while wearing a saree. The staff were all helpful. The room wasn’t too spacious but was clean and nicely decorated.
Manami, 1-night trip
Verified

8/10 Very good

This was a beautiful hotel that captured its history. We had excellent service at the spa, enjoyed dining at the restaurant and it was lovely to walk the grounds. However, I note that while most service was excellent, the supervisors at the front desk treated us very oddly when charging things to the room and then bought the eftpos machine up to our room at 10.30pm (knowing full well we had an early morning start the next day to hike Horton Plains) to get us to pay our hotel bill before check out the next day. It put a damper on our entire stay.
Verified

8/10 Very good

Heritance tea factory thank you

If you enjoy fantastic landscapes, history and excellent service, this is the perfect place for you. Our welcome to this remarkable building was warm and very professional. The reception, restaurant and bar have been restored from a factory ,impeccably with style, class and sympathy. We were showed to the room via an orginal factory evelator. I loved the bedroom it was comfortable and cosy. Can I add it is very colonial, some would say dated, but I would disagree, and the hotels pictures of the room were accurate. We ate a very good buffet dinner accompied with impeccable service. I would like to add I am an engineer and for me it was a unique experience in a breathtaking landscape. But you will noitce there are no pictures of the bathrooms on the website. There is no getting around it, the bathroom needed a refurb and if you like modern day sharp hotels it may spoil your stay. But we thought overall it was amazing and we would not have missed the experience. Thank you to everyone at this unique hotel.
Gary, 1-night trip
Verified

10/10 Exceptional

The room is comfortable but a bit dated. The bath tub needs to be replaced as it was stained and cracked. But the rest of the hotel was lovely with such a beautiful story behind. Food was great and the views and surroundings stunning. Interesting to see how the tea is made and that you use the same branch for black, green and silver tea. However, the car journey from Colombo was horrible with small, windy roads and it was easy to get car sick for 6 hrs drive - one way😱
Anette, 2-night trip
Verified

10/10 Exceptional

VERY GOOD HOTEL 100% RECOMENDED
majitha thanujaya, 2-night trip
Verified

10/10 Exceptional

Very unique stay in a heritage building. Staff amazing.
Ron, 2-night trip
Verified

10/10 Exceptional

Was incredible hotel
Jose, 1-night trip
Verified

8/10 Very good

We loved the tiny working tea factory.
Kerry, 1-night trip
Verified

8/10 Very good

Amazing property and a must go. A really unique experience and the conversion from a tea factory to a hotel has been done very well
shalendra, 2-night trip
Verified

10/10 Exceptional

The location of the hotel is incomparable. We loved the opportunity to stay in an historic building which has been lovingly restored. We were incredibly well looked after by everyone who works at the hotel and highly recommend this accommodation and the delicious food we ate.
Verified

8/10 Very good

Must go place when visiting Sri Lanka

Beautiful property with amazing concept of preserving history. We were really impressed with the building and story. We loved the tea picking experience. Would like to suggest to the hotel to create an non profit to help the community near by and have the guests visit and help on the non profit, this way you will be able to attract more people.
2-night trip
Verified

8/10 Very good

The hotel is good and the surroundings are great but the value for what you pay to stay at Heritance is not reflected in the amenities in the rooms so definitely overpriced!!
2-night trip
Verified

10/10 Exceptional

Fabulous hotel and service was fantastic. Beautiful picturesque surroundings. The staff were courteous & went above & beyond to make us feel welcome and special. Special mention to Gawshal the Duty Manager and Nuwan the Restaurent Manager for their excellent service & care. This is a must visit hotel on your visit to Sri Lanka.
Michael, 1-night trip
Verified

10/10 Exceptional

A great experience.

A lovely stay at the Heritance Tea Factory. It's a repurposed tea estate factory, with just 50 rooms. Great service, and good a la carte options. Tea here is super, but coffee drinkers will be disappointed.
2-night trip
Verified

6/10 Good

Beautiful location and charming old style factory design. Poor amenities - this is not a 5 star hotel. little water pressure, no toiletries, only one power outlet in the room, slow wifi, no pool, Resturant a la cart menu comes with a “40 min cook time” warnings, it’s really cold there, no heaters
Eido, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel. Quiet and tranquil location.

Wonderful hotel. Rich history and very well/tastefully kept. Staff are very warm and helpful. The grounds are beautiful; garden, mini tea factory and surrounding tea fields. Dinner and breakfast were delicious (rice and curry is a real feast). Really nice and comfortable room, great view too. While it makes for a scenic location, the only downside is access to hotel. Small, uneven road makes hard for car travel. We intended on going out into town in the evening for dinner but thick fog came in and as it got dark we didn’t think it would be very safe/practical to start driving off again. So we had dinner at the hotel which was also very nice.
Pascal, 1-night trip