Ixchel Beach Hotel offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from North Beach. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a fitness center. Kalak serves breakfast, lunch, and dinner. A poolside bar, a snack bar/deli, and a terrace are other highlights. The helpful staff and beach location get great marks from fellow travelers.
Ixchel Beach Hotel offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from North Beach. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a fitness center. Kalak serves breakfast, lunch, and dinner. A poolside bar, a snack bar/deli, and a terrace are other highlights. The helpful staff and beach location get great marks from fellow travelers.
At a glance
Hotel size
111 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle from 9:30 AM to 5:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 8:00 AM–11:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Childcare in room (surcharge)
What to do
On the beach
Private beach nearby
Bicycle rentals nearby
Ecotours nearby
Kayaking nearby
Scuba diving nearby
Scooter/moped rentals nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Facilities
2 buildings/towers
Built in 2006
Safe-deposit box at front desk
Garden
Terrace
Fitness center
2 outdoor pools
Walkway to water
Traditional architecture
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Guidebooks/recommendations
Special features
Dining
Kalak - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 35.19 per person, per night
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 300 for children
Airport shuttle service is offered for an extra charge of MXN 3960 per person (roundtrip)
Children & extra beds
In-room babysitting is available for an extra charge
Cribs/infant beds are available for MXN 300 per day
Rollaway beds are available for MXN 400 per day
Airport shuttle for children between the ages of 2 and 18 costs MXN 1980 (roundtrip)
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 003-007-004898/2025
Also known as
Hotel Ixchel
Ixchel
Ixchel Beach
Ixchel Beach Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Isla Mujeres
Ixchel Hotel
Ixchel Beach Hotel Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Hotel Hotel Isla Mujeres
Frequently asked questions
Does Ixchel Beach Hotel offer free cancellation for a full refund?
Yes, Ixchel Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ixchel Beach Hotel?
Yes, there are 2 outdoor pools.
Are pets allowed at Ixchel Beach Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Ixchel Beach Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Ixchel Beach Hotel?
Yes, an airport shuttle is available from 9:30 AM to 5:00 PM on request. The charge is MXN 3960 per person roundtrip.
What are the check-in and check-out times at Ixchel Beach Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Ixchel Beach Hotel?
No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.
What is there to do at Ixchel Beach Hotel and nearby?
Have fun with nearby activities like cycling, boat tours, and kayaking. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Ixchel Beach Hotel?
Yes, there's an onsite restaurant, Kalak.
What's the area around Ixchel Beach Hotel like?
Ixchel Beach Hotel is located near North Beach in Centro - Supmza 001, a short 6-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 9 minutes' walk from Isla Mujeres Ferry Terminal. The local area is walkable and popular for its beaches.
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Reviews
Ixchel Beach Hotel Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
10
Location
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
The beach access and experience were exceptional, with beautiful views, clean water, and attentive staff. (143 reviews)
The restaurant served delicious food with fresh ingredients and attentive service. (67 reviews)
The pools were great, one was perfect and the other was refreshing for a dip. (26 reviews)
First time with this hotel and Greta location and clean facility..
Verified review
10/10 Exceptional
Jun 6, 2026
Staff was very helpful and are was very clean
Verified review
10/10 Exceptional
Apr 10, 2026
Great hotel located right on Norte beach
Verified review
10/10 Exceptional
Jun 3, 2026
Room was clean and spacious . Great beach access
Verified review
10/10 Exceptional
Apr 6, 2026
Love the location of this hotel. It’s clean and the staff is friendly!
Verified review
10/10 Exceptional
Jun 12, 2026
What a great vacation. Great location with a beautiful beach and close to many good restaurants, bakery and farmacy.
Attentive staff. Lovely people.
Verified review
10/10 Exceptional
Feb 17, 2026
Great room, friendly staff, nice pool and bar area.
Verified review
10/10 Exceptional
Feb 26, 2026
We lived the staff and our location on the beach was awesome!
Verified review
10/10 Exceptional
Feb 5, 2026
Friendly staff & clean rooms with great ocean front views & easy access.
Verified review
8/10 Very good
Feb 17, 2026
Great location, good service and easy access to restaurants and shopping.
Verified review
10/10 Exceptional
Mar 8, 2026
2 day stay, nice location and friendly staff! Close to everything!
Verified review
10/10 Exceptional
Mar 8, 2026
Nice clean rooms. Excellent property location.
Verified review
10/10 Exceptional
Mar 9, 2026
We really liked the staff and location of this hotel. They take great care of you.
Verified review
10/10 Exceptional
Mar 6, 2026
Room had a small view of ocean but the room was clean and bed was super comfortable!!
Verified review
6/10 Good
Dec 27, 2025
Good experience and excellent location to the best beach ever.
Verified review
10/10 Exceptional
Nov 4, 2025
Wonderful location, clean rooms and great service
Verified review
10/10 Exceptional
Nov 16, 2025
Great location and well kept and managed.
Verified review
10/10 Exceptional
Dec 29, 2025
Breakfast and pool service staff were great
Verified review
10/10 Exceptional
Mar 27, 2026
Perfect for a family wedding! Food was delicious, pools were very nice. Great location on the beach and by the main strip. Our kids loved the rafts! Our room was very spacious and we loved having a kitchen! Highly recommend!
Verified review
10/10 Exceptional
Jul 5, 2026
The hotel was excellent. Amazing room with good air con ( important in the scorching temperatures of Mexico). Location could not be faulted with the absolute stunning Playa Norte on one side and the lively Hidalgo street on the other. Everything you need on your doorstep. A very minor complaint is that the pictures on the web site are not accurate. The pool and beach area are smaller and more cramped in than they appear.
But we had amazing 4 days at the hotel and helpful and polite staff made it even better.
Verified review
10/10 Exceptional
Apr 15, 2026
Overall great experience! Staff was very pleasant. The amount of children at resort was a bit much at times but that’s not the fault of the hotel rather the parents who were non attentive.
Verified review
10/10 Exceptional
Aug 26, 2025
Great staff and loved the location and room
Verified review
10/10 Exceptional
Nov 28, 2025
Enjoyed this hotel so much! Family friendly, clean, welcoming staff! Will definitely be back!
Verified review
10/10 Exceptional
Dec 14, 2025
Excellent spot right on north beach, very nice room, quiet, comfortable and clean. Excellent and friendly service from all staff
Verified review
10/10 Exceptional
Jan 5, 2026
Great view from the balcony overlooking Playa Norte