Sofitel Marrakech Palais Imperial & Spa

Choose dates to view prices

Sofitel Marrakech Palais Imperial & Spa is just 3 mi (4.9 km) from the airport and offers a shuttle (available 24 hours). You can visit the spa to be pampered with massages, body wraps, or Ayurvedic treatments, and Le Jardin, one of 5 restaurants, serves breakfast. Other highlights at this luxurious hotel include 4 outdoor pools, an indoor pool, and a nightclub. Fellow travelers say great things about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • 2 hot tubs
  • Nightclub
  • Breakfast available
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • Children's pool

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is $268
$304 total
includes taxes & fees
Sep 22 - Sep 23

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony (Contemporary)

A balcony with a sofa, a small table with a vase, and a view of a pool area with palm trees and a hotel building in the background.

Deluxe Room, 1 King Bed, Balcony (Contemporary)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony (Contemporary)

A hotel room with a large bed, a wooden accent wall, a desk with a lamp, and a chair.

Classic Room, 1 King Bed, Balcony (Contemporary)

7.8 out of 10
Good
(26 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view) | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Contemporary)

A hotel room with a large bed, a flat-screen TV, a small table with a chair, and a decorative wall panel.

Junior Suite, 1 King Bed (Contemporary)

  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace (Contemporary )

A neatly made bed with white linens, a wooden headboard with a geometric pattern, and two bedside lamps.

Junior Suite, 1 King Bed, Terrace (Contemporary )

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Hivernage view)

A modern hotel room with a balcony, a sofa, a dining table, and a TV.

Junior Suite, 1 King Bed (Hivernage view)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

A hotel room with a large bed, a bathroom with a mirror, and a hallway leading to another room.

Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Balcony (Garden Side)

A hotel room with a large bed, a sofa, a small table, and a TV.

Deluxe Room, 2 Twin Beds, Balcony (Garden Side)

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Atlas)

A hotel room with a large bed, a sofa, a TV, a balcony with a view, and a dining area.

Junior Suite, 1 King Bed (Atlas)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony (Pool or Atlas view)

A hotel room with a large bed, a window with curtains, a balcony, and a patterned wall.

Suite, 2 Double Beds, Balcony (Pool or Atlas view)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed (Prestige)

A resort with a swimming pool, lounge chairs, and a view of the beach.

Superior Suite, 1 King Bed (Prestige)

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, Multiple Beds, Terrace (Koutoubia View)

A hotel room with a large bed, a sofa, two small tables, and a balcony with a view.

Penthouse, Multiple Beds, Terrace (Koutoubia View)

  • City view
  • 208 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Presidential Suite, 2 Bedrooms, Terrace

A modern living room with a sofa, a yellow armchair, a glass coffee table, a flat-screen TV mounted on a wooden panel, and a view of the outdoor balcony.

Presidential Suite, 2 Bedrooms, Terrace

  • City view
  • 178 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Similar properties

3 restaurants; breakfast, lunch, and dinner served
Nobu Hotel Marrakech
Gueliz
  • Pool
  • Free breakfast
  • Spa
  • Parking available
9.0 out of 10, Wonderful, 186 reviews
The price is $517
$579 total
includes taxes & fees
Sep 21 - Sep 22
Nobu Hotel Marrakech
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Rue Harroun Errachid, Quartier de l Hivernage, Marrakech, 40000

What's nearby

  • Casino de Marrakech - 5 min walk - 0.5 km
  • Le Grand Casino de La Mamounia - 8 min walk - 0.7 km
  • Koutoubia Mosque - 12 min walk - 1.0 km
  • Marrakech Plaza - 16 min walk - 1.4 km
  • Jemaa el-Fnaa - 18 min walk - 1.6 km

Getting around

  • Menara Airport (RAK) - 9 min drive
  • Marrakech Central Station - 7 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Casino de Marrakech - ‬5 min walk
  • ‪Nobu Marrakesh - ‬1 min walk
  • ‪Cafe Koutoubia - ‬13 min walk
  • ‪Koya - ‬4 min walk
  • ‪Cappuccino - Morocco - ‬8 min walk

About this property

Sofitel Marrakech Palais Imperial & Spa

  • Sofitel Marrakech Palais Imperial & Spa is just 3 mi (4.9 km) from the airport and offers a shuttle (available 24 hours). You can visit the spa to be pampered with massages, body wraps, or Ayurvedic treatments, and Le Jardin, one of 5 restaurants, serves breakfast. Other highlights at this luxurious hotel include 4 outdoor pools, an indoor pool, and a nightclub. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 157 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • Pets stay free (dogs and cats only, 1 total, up to 11 lbs per pet)
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle (available 24 hours)*

Offsite

    • Area shuttle within 10 km*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 5 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's games

What to do

  • Fitness classes
  • Shopping
  • Pool table
  • Table tennis
  • Golf lessons nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 6 meeting rooms
  • Conference space (549 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • 24-hour fitness center
  • 4 outdoor pools
  • An indoor pool
  • Art gallery on site
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Smooth flooring in room

Room amenities

Be entertained

  • DVD player
  • LCD television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Balcony
  • Yard

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.

Dining

Le Jardin - Overlooking the garden, this restaurant serves breakfast only. Open daily.
L'Orangerie - This restaurant specializes in Moroccan cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
L'Oasis - Overlooking the pool, this restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
So Lounge - This restaurant specializes in Asian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Pool Lounge - This poolside restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.
The listed airport shuttle fee applies per vehicle, one-way, for 3-4 passengers. The fee is MAD 500 per vehicle, one-way, for 1-2 guests.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MAD 300 per person
  • Airport shuttle service is offered for an extra charge of MAD 600 per vehicle (one-way, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property charges fees to access the spa services.

This property charges fees to access So Lounge on weekends and during special events.

Also known as

Lounge Marrakech

Marrakech Lounge

Marrakech Sofitel

Sofitel Lounge

Sofitel Lounge Hotel

Sofitel Lounge Hotel Marrakech

Sofitel Lounge Marrakech

Sofitel Marrakech

Sofitel Marrakech Lounge

Sofitel Marrakech Lounge Hotel Marrakech

Sofitel Marrakech Lounge Hotel

Frequently asked questions

Does Sofitel Marrakech Palais Imperial & Spa offer free cancellation for a full refund?

Yes, Sofitel Marrakech Palais Imperial & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sofitel Marrakech Palais Imperial & Spa?

Yes, there are 4 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Sofitel Marrakech Palais Imperial & Spa?

Yes, cats and dogs stay free, with a limit of 1 total and maximum weight of 11 lbs per pet. Food and water bowls are available.

Is parking offered on site at Sofitel Marrakech Palais Imperial & Spa?

Yes, there's free valet parking. Electric vehicle charging is available.

Is airport shuttle service offered by Sofitel Marrakech Palais Imperial & Spa?

Yes, an airport shuttle is available. The charge is MAD 600 per vehicle one-way.

What are the check-in and check-out times at Sofitel Marrakech Palais Imperial & Spa?

You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Sofitel Marrakech Palais Imperial & Spa?

No, this hotel doesn't have a casino, but Le Grand Casino de La Mamounia (4-min walk) and Casino de Marrakech (7-min walk) are both nearby.

What is there to do at Sofitel Marrakech Palais Imperial & Spa and nearby?

Onsite recreation at Sofitel Marrakech Palais Imperial & Spa includes fitness classes. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Sofitel Marrakech Palais Imperial & Spa also has 4 outdoor pools, 3 bars, and a nightclub, as well as a 24-hour fitness center, a sauna, and an arcade.

Are there restaurants at or near Sofitel Marrakech Palais Imperial & Spa?

Yes, there are 5 onsite restaurants, featuring alfresco dining, Moroccan cuisine, and garden views.

Does Sofitel Marrakech Palais Imperial & Spa have any outdoor private spaces?

Yes, every room features a balcony and a yard.

What's the area around Sofitel Marrakech Palais Imperial & Spa like?

Sofitel Marrakech Palais Imperial & Spa is in Gueliz, a short 9-minute drive from Menara Airport (RAK) and 16 minutes' walk from Jemaa el-Fnaa.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sofitel Marrakech Palais Imperial & Spa Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

8.2

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, with a huge choice of quality products and exceptional service. (18 reviews)
  • The restaurant offered excellent food, including a great breakfast and delicious dinner options, with some guests also appreciating the pleasant atmosphere and good service. (10 reviews)
  • The pool area is fantastic, beautiful, and refreshing, with some pools being heated and offering a pleasant pool experience. (13 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Room
Service staff
Food
Gardens
Breakfast
Location
View
Restaurant
Building
Lobby

Reviews

Verified review

10/10 Exceptional

One of the best hotel in Marrakech best breakfast best employee very clean nice pools top of the top 10/10
Verified review

10/10 Exceptional

Best breakfast in town and one of the best staff
Verified review

8/10 Very good

Quit overpriced property, need a serious revamp and good TLC. A 5 stars in the low end with an ultra luxury and exclusive pricing ! Service is really great with an expectation to tip right left and center ! A bit annoying
Verified review

10/10 Exceptional

Better than the pictures by far. We were surprised how nice it was. Incredible buffet breakfast. Great concierge.
Verified review

10/10 Exceptional

The stay at Sofitel Marrakech Palais was excellent- amazing service and rooms. Our stay was unfortunately very short and barely an evening spent. But the beds were very comfortable and shower stalls and toilet all appeared modern and newly renovated.
Verified review

4/10 Fair

The outdoor patio is absolutely lovely (day or night) and highly recommend it. The location is very convenient with easy walking distance to many dining options off property and quick car/taxi access to most of the things a visitor would want to see. But...rooms are very dated as was the onsite restaurant. I found the front desk staff to be rude and not at all accommodating. Overall, definitely not a 5-star experience but a reasonable 3-star option as long as you manage your expectations. That's just not what we wanted or what we paid for averaging over $400 per night in the off-season.
Verified review

10/10 Exceptional

The staff was so friendly and helpful
Verified review

10/10 Exceptional

Amazing staff amazing hotel
Verified review

10/10 Exceptional

Amazing service, clean rooms, and super convinient
Verified review

10/10 Exceptional

Excellent - a must for any stay in Marrakesh ! Hotel and staff are amazing.
Verified review

10/10 Exceptional

Clean rooms and environment, polite, helpful staff, restaurants, and access to transportation. It offers an aura of elegance.
Verified review

10/10 Exceptional

Excellent property, very good breakfast
Verified review

10/10 Exceptional

This was a beautiful hotel and the staff were very friendly and helpful. I would highly recommend this hotel and definitely would stay here again
Verified review

10/10 Exceptional

Very well located, Confortable rooms, beautiful gardens
Verified review

10/10 Exceptional

Fantastic facilities, service and location. Will be back again soon.
Verified review

10/10 Exceptional

Beautiful property with very friendly staff. Would highly recommend and certainly stay again!
Verified review

10/10 Exceptional

Clean, very good breakfast, good location
Verified review

10/10 Exceptional

Amazing hotel with wonderful staff
Verified review

10/10 Exceptional

Beautiful, peaceful, hotel despite being in the centre a d 15 minutes walk from main squares and souks. Nice big contemporary room with a view of the pools. Service was superb throughout our stay. We are and drank in the Lawrence bar, which had a nice vibe snd ambience. They have live music modt evenings from 8.30pm. An ex
Verified review

10/10 Exceptional

Lovely location and wonderful staff in all departments.
Verified review

4/10 Fair

Great location Nice pool and resting areas Spacious rooms Good breakfast Not up to the standard of other Sofitels I visited Service: Service was slow. We had to ask several times before getting anything We were promised an early check-in but they kept delaying it The staff is not well trained, lots of them didn't answer our questions about the facilities Room: Drain of shower was blocked The terrasse attending the room was decorated with dead and ugly plants There wasn't an automatic daily refill of water, coffee or small amenities without asking Coffee capsules were charged to the room for every refill SPA: Very dim and the smell wasn't appealing. The hairdresser charged double the price he gave me
Verified review

8/10 Very good

Great location in Hivernage district, safe for walking, restaurants and nightlife nearby. Beautiful classic Moroccan palace style, lush gardens, luxury hotel feel. Multiple outdoor pools but unfortunately only one pool available to us was heated - the main pool was very cold and virtually unuseable. Breakfast was good with plenty of options but don’t expect traditional English cooked breakfast. Lovely staff, all helpful and friendly. Our room was spacious, comfortable, good balcony with view over pool and gardens. Shower water a bit smelly. Fortunately we had the quiet side of the hotel so the late night noise from Nobu rooftop music did not bother us in our room. The Orangerie and So Lounge restaurants were superb with good entertainment. All in all a great stay and we would definitely go back.
Verified review

10/10 Exceptional

Our second time and the property and it was great. Service and staff were exceptional. We’ll be back and thank you.
Verified review

2/10 Poor

The staff have a lot to learn about hospitality especially in the reception You earn a good review by providing a good service, you don’t beg for it
Verified review

10/10 Exceptional

A must-stay in Morocco. 5 out of 5

This property was absolutely dreamy. The best service, incredible breakfast, lovely dinner and music. The pools are gorgeous and located in a peaceful area of the city close to so many restaurants.