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Pullman Hanoi Hotel

4.5 star property
Luxury hotel with spa, near Hanoi Centre Shopping Mall

Choose dates to view prices

In the heart of Hanoi, Pullman Hanoi Hotel offers a luxurious retreat near Hoan Kiem Lake. Unwind with yoga classes and aromatherapy at Fit and Spa Lounge or indulge in international cuisine at La Cheminee restaurant. Explore designer stores on site, relax by the outdoor pool, or enjoy happy hour while staying connected with in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Winery
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate sitting area
The current price is $87
$99 total
includes taxes & fees
Jun 5 - Jun 6

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, City View

7.6 out of 10
Good
(5 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Club Lounge Access, City View (Executive)

Deluxe Room, 1 King Bed, Club Lounge Access, City View (Executive) | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Club Lounge Access, City View (Executive)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Twin Beds, Club Lounge Access, Executive Level (Executive)

Deluxe Twin Room, 2 Twin Beds, Club Lounge Access, Executive Level (Executive) | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Twin Room, 2 Twin Beds, Club Lounge Access, Executive Level (Executive)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, City View

Superior Room, 2 Twin Beds, City View | Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

Executive Suite, 1 King Bed, Club Lounge Access | Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Lobby sitting area
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9.0 out of 10, Wonderful, 1,004 reviews
The price is $74
$84 total
includes taxes & fees
May 22 - May 23
Hotel du Parc Hanoi
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About the neighborhood

Map
40 Cat Linh Street, Dong Da District, (Entrance 61 Giang Vo Street), Hanoi, 10000

What's nearby

  • Temple of Literature - 10 min walk - 0.9 km
  • Ho Chi Minh Mausoleum - 13 min walk - 1.1 km
  • Train Street - 17 min walk - 1.4 km
  • West Lake - 18 min walk - 1.6 km
  • St. Joseph's Cathedral of Hanoi - 5 min drive - 2.6 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 36 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Ga Thuong Tin Station - 17 min drive
  • Hanoi Railway Station - 22 min walk

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Executive Lounge Pullman Hotel - ‬2 min walk
  • ‪Ga Trên Cao Cát Linh - ‬3 min walk
  • ‪KFC - ‬7 min walk
  • ‪Highlands Coffee - ‬2 min walk

About this property

Pullman Hanoi Hotel

  • Pullman Hanoi Hotel features a winery and puts you within a 10-minute walk of Hanoi Centre Shopping Mall. Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and international cuisine is served at La Cheminee, which is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.

At a glance

DONE

Hotel size

    • 240 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The check-in location differs from the property location; go to: [Executive Lounge for reservation on Executive floor]
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Pool table

Working away

  • Business center
  • 10 meeting rooms
  • Computer station
  • Conference center (6243 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • 4 outdoor pickleball courts
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on site
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • High pile carpet in room

Room amenities

Be entertained

  • 32-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Fireplace
  • Separate sitting area

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Desk chair

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Fit and Spa Lounge has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

La Cheminee - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.
Mint Bar - This bar serves brunch and light fare. Happy hour is offered. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 23 for adults and USD 11.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 1:00 PM and 6:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hanoi Pullman

Hanoi Pullman Hotel

Hotel Pullman Hanoi

Pullman Hanoi

Pullman Hanoi Hotel

Pullman Hotel Hanoi

Pullman Hanoi Hotel Hotel

Pullman Hanoi Hotel Hanoi

Pullman Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Pullman Hanoi Hotel offer free cancellation for a full refund?

Yes, Pullman Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pullman Hanoi Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Pullman Hanoi Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Pullman Hanoi Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Pullman Hanoi Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Pullman Hanoi Hotel and nearby?

Onsite recreation at Pullman Hanoi Hotel includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Pullman Hanoi Hotel also has a winery and an outdoor pool, as well as a sauna and a steam room.

Are there restaurants at or near Pullman Hanoi Hotel?

Yes, La Cheminee offers international cuisine.

What's the area around Pullman Hanoi Hotel like?

Pullman Hanoi Hotel is a short 16-minute walk from Ho Chi Minh Mausoleum and 12 minutes' walk from Temple of Literature.

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Reviews

Reviews

8.2

Very Good

8.4

Cleanliness

7.2

Location

8.4

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a good selection with a mix of Asian and western food options. (5 reviews)
  • The property's gym was big and open 24/7. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Food
Room service
Lobby
Water

Reviews

Verified

8/10 Very good

Good room and good hotel facilities
John, 3-night trip
Verified

8/10 Very good

Excellent hotel at good location. Fantastic breakfast with a mix of Asian and western food. Stayed here multiple times and it’s great to stay here. Only glitch this time I felt was that towels have become old and they need to get fresh ones.
Ashish, 3-night trip
Verified

10/10 Exceptional

clean room
Swee Sheng Kelvin, 3-night trip
Verified

10/10 Exceptional

Excellent stay

Nice facilities and courteous staff, which was very helpful.
MITHUN, 1-night trip
Verified

10/10 Exceptional

Every staff is kind, helpful and familiar.
Reiji, 4-night trip
Verified

8/10 Very good

This hotel was a good value for that we paid. Even though it’s not in the Old Quarter which is where most action is and where most tours offer pick up and drop off, it is not far from this area. Breakfast was great and a variety of cuisines, the gym was big and open 24/7, and all the staff we interacted with were very professional and helpful.
Al, 3-night trip
Verified

10/10 Exceptional

The facility has a great gym, although warm it served its purpose. The facility also has a pickle ball court!!
Garry, 7-night trip
Verified

10/10 Exceptional

I was truly touched by how kind and helpful your s

I am from South Korean and have stayed at various hotels around the world, including in Vietnam, Japan, the United States, Germany, Myanmar, and many others. To be honest, I found the facilities at Pullman Hotel to be fairly standard. However, I was deeply impressed by the exceptional kindness and professionalism of your staff member, VI KIEU TRANG. Thanks to her outstanding service, I plan to stay at Pullman Hotel again on my next visit to Hanoi.
Chanwoo, 2-night trip
Verified

8/10 Very good

Very helpful staff. Great breakfast selection. Good value hotel. Rooms could use a little upgrading but it has the essentials in place. Swimming pool decking needs fixing. Overall we had a nice. comfortable and enjoyable stay there.
Jethro, 5-night trip
Verified

10/10 Exceptional

Great

Had just 1 night at the pullman this was my 2nd stay here. Note to travellers, get the reception to get your taxi to the airport it will save you a much money as the Hanoi taxis rip foreigners off.
Carole, 1-night trip
Verified

8/10 Very good

Lovely hotel a short taxi ride from the major attractions. Technically, it would be 10-15 walk, too, but sidewalks in the area are filled with parked scooters, plus traffic does not stop for pedestrians on the crosswalk, so walking is challenging. We got to enjoy the pool for one day, but it was closed for renovations on Christmas Day. Maybe check if it open If pool is important for you. Excellent buffet breakfast. Would stay again when they fix the pool.
Svetlana, 5-night trip
Verified

10/10 Exceptional

Great stop over
George, 3-night trip
Verified

10/10 Exceptional

Very nice room with superior breakfast composed of a wide choice of items.
Bruce, 3-night trip
Verified

10/10 Exceptional

Great staff, breakfast buffet, fitness center and common areas. The rooms are a bit tired; but comfortable. Overall highly recommend this property
Robert, 2-night trip
Verified

10/10 Exceptional

Staff is kind
CHI NUN, 2-night trip
Verified

10/10 Exceptional

Good
George, 1-night trip
Verified

10/10 Exceptional

We have stayed twice at this hotel in same month, each time we had an excellent experience and will return next time we visit Hanoi
Jeremy, 2-night trip
Verified

10/10 Exceptional

.
CHANG, 1-night trip
Verified

8/10 Very good

A pleasant place to spend a couple days
Quan, 2-night trip
Verified

10/10 Exceptional

Nice luxurious hotel. Staffs are very helpful and professional. Breakfast is more towards continental, will be good to have more local options.
Sue Phay, 3-night trip
Verified

10/10 Exceptional

Everything is good.
BERNARD, 4-night trip
Verified

10/10 Exceptional

Best choice!

The hotel is fantastic, best choice if you are coming to Hanoi on business puspose
2-night trip
Verified

10/10 Exceptional

Good
Yong Joon, 2-night trip
Verified

8/10 Very good

There’s not much restaurant around the area. Too far from the main cbd( old quarter ). Some of the staff (reception staff ) can’t even understand basic english. Compare to the valet staff, they understand and speak english. Otherwise, the hotel is not bad at all. It’s just the communication is very prostrating.
Susan, 4-night trip
Verified

10/10 Exceptional

We stayed at the Pullman for a week, and it was the best experience and value in Vietnam. The staff was super friendly and helpful. The rooms were big and clean, and we had our laundry cleaned at very reasonable rates. We had a dedicated breakfast table and the servers knew our drinks. The pool was nice, the gym was huge, and the whirlpool was great. We also played tennis on the grounds. The location was close enough to walk to old quarter for us (~1 mile). Highly recommend the Pullman!
Monica, 7-night trip