Thompson Madrid, by Hyatt

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Thompson Madrid, by Hyatt features a rooftop terrace and puts you just steps from Puerta del Sol. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Makáá, one of 2 restaurants, which serves Mediterranean cuisine and is open for breakfast and dinner. A poolside bar, a 24-hour fitness center, and a snack bar/deli are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Sol Station is 3 minutes and Gran Via Station is 3 minutes.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Coffee shop/cafe
  • In-room childcare
  • Business center
  • Meeting rooms

For families (6)

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is $467
$513 total
includes taxes & fees
Oct 27 - Oct 28

Why we love this property

Culinary excellence
The hotel features a restaurant, cafe, and bar serving cooked-to-order breakfast. Locally-sourced organic fare includes vegan and vegetarian options.
Seasonal splashes
This luxury hotel features a seasonal outdoor pool for refreshing dips and sun-soaked relaxation during warmer months.
Lavish sleep quarters
Wrapped in plush bathrobes, guests doze on hypo-allergenic bedding with blackout drapes. The rainfall shower and minibar elevate this luxury retreat.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a view of greenery outside.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (City View)

A hotel room with a bed, a chair, a small table, a potted plant, and a view of buildings outside.

Room, 1 King Bed (City View)

7.4 out of 10
Good
(16 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, Terrace

A hotel room with a bed, a sofa, curtains, and a large window.

Junior Studio Suite, Terrace

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

A modern living room with a sofa, coffee table, and a dining area with chairs and a table.

Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a view of greenery outside.

Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

A balcony with a table, chairs, a potted plant, and a view of a building.

Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (City View)

A hotel room with a large bed, a desk, a chair, a small table, and a view of buildings outside.

Room, 2 Twin Beds (City View)

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

A modern living room with a sofa, coffee table, and a dining area with chairs and a table.

Suite, 2 Bedrooms

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed, Balcony

A modern room with a leather chair, a small table with a radio and a book, a desk with a glass container, and a large window with a view of buildings.

Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

A modern room with a large flat-screen TV, a round dining table, two chairs, a sofa, and a wooden shelving unit.

Suite, Terrace, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

A balcony with a wicker chair, a small table with books and a plant, and a view of a cityscape.

Suite, Terrace

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

A room with a view of a cityscape, a potted plant, a book, and a cocktail on a tray.

Suite (Penthouse)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Room

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room

Room, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Plaza del Carmen S/N, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza de Callao - 5 min walk - 0.4 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Plaza de Santa Ana - 6 min walk - 0.6 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive
  • Madrid Recoletos Station - 18 min walk
  • Madrid Principe Pio Station - 23 min walk
  • Madrid (XOC-Atocha Train Station) - 24 min walk
  • Sol Station - 3 min walk
  • Gran Via Station - 3 min walk
  • Callao Station - 4 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Makáá - ‬1 min walk
  • ‪Café Europa - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪bosforos kebab montera - ‬2 min walk

About this property

Thompson Madrid, by Hyatt

  • Thompson Madrid, by Hyatt features a rooftop terrace and puts you just steps from Puerta del Sol. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Makáá, one of 2 restaurants, which serves Mediterranean cuisine and is open for breakfast and dinner. A poolside bar, a 24-hour fitness center, and a snack bar/deli are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Sol Station is 3 minutes and Gran Via Station is 3 minutes.

At a glance

Hotel size

    • 174 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Secured covered onsite self parking (EUR 30 per day)

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)
  • Children's menu
  • Children's games
  • Art supplies
  • Children's books

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2022
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Banquet hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting

Special features

Dining

Makáá - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Jack´s Club - Onsite theme restaurant. Open daily.
Lobby Bar - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 35 per person
  • Airport shuttle service is offered for an extra charge of EUR 110 per room (one-way)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Covered self parking costs EUR 30 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 9:00 PM
  • The seasonal pool is open from April 01 to October 01

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Frequently asked questions

Does Thompson Madrid, by Hyatt offer free cancellation for a full refund?

Yes, Thompson Madrid, by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Thompson Madrid, by Hyatt?

Yes, there's a seasonal outdoor pool. Guests have pool access from 11:00 AM to 9:00 PM.

Are pets allowed at Thompson Madrid, by Hyatt?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Thompson Madrid, by Hyatt?

Yes. Self parking costs EUR 30 per day.

Is airport shuttle service offered by Thompson Madrid, by Hyatt?

Yes, an airport shuttle is available. The charge is EUR 110 per room one-way.

What are the check-in and check-out times at Thompson Madrid, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Thompson Madrid, by Hyatt?

No, this hotel doesn't have a casino, but Casino Gran Via (4-min walk) is nearby.

What is there to do at Thompson Madrid, by Hyatt and nearby?

Thompson Madrid, by Hyatt has a seasonal outdoor pool and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near Thompson Madrid, by Hyatt?

Yes, there are 2 onsite restaurants, featuring alfresco dining and Mediterranean cuisine.

What's the area around Thompson Madrid, by Hyatt like?

Thompson Madrid, by Hyatt is in Madrid Centro, a short 3-minute walk from Sol Station and 2 minutes' walk from Puerta del Sol. Travelers give top marks for the hotel's prime location.

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Reviews

Thompson Madrid, by Hyatt Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered delicious food, excellent breakfast options, and great dining experiences with attentive and helpful staff. (15 reviews)
  • The rooftop pool was great for cooling off on hot days and offered a peaceful retreat with fantastic views. (13 reviews)
  • Breakfast was a highlight with individually prepared meals, wonderful pastries, and delicious food. (16 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Location
Breakfast
Service staff
Room
Taxi
Building
Restaurant
View
Lobby
Store

Reviews

Verified review

10/10 Exceptional

Great location. Great hotel. Great staff. Great rooms. Great pool. Great stay!
Verified review

10/10 Exceptional

Amazing hotel. Super clean. Great service. Top rooftop bar and restaurant.
Verified review

10/10 Exceptional

Great hotel, great location
Verified review

10/10 Exceptional

Very nice rooms.. Great rooftop pool with restaurant and bar.. highly recommend..
Verified review

10/10 Exceptional

Really good hotel. Fantastic service. Will be back.
Verified review

10/10 Exceptional

Great choice while staying in Madrid. Great location, amazing property and superb staff.
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10/10 Exceptional

Excellent property at a great location!
Verified review

10/10 Exceptional

Such an amazing hotel, the staff were so nice and the hotel was very clean.
Verified review

10/10 Exceptional

Had a wonderful time, staff was excellent, hotel room was very clean, house keeping came regularly
Verified review

10/10 Exceptional

Great service and great staff
Verified review

10/10 Exceptional

Great hotel, loved the design, facilities, all the bathroom products are good quality and location is central to everything. Perfect stay in Madrid
Verified review

10/10 Exceptional

Location is great.
Verified review

10/10 Exceptional

On holiday with my wife visiting our daughter. This hotel is amazing. Great location. Staff wonderful. Rooftop bar lovely. Highly recommend.
Verified review

10/10 Exceptional

Great service location and rooms
Verified review

8/10 Very good

Room was very comfortable and had good amenities.
Verified review

10/10 Exceptional

Walkable and super friendly staff.
Verified review

10/10 Exceptional

Great hotel. Great location. Very friendly staff.
Verified review

10/10 Exceptional

Great location
Verified review

10/10 Exceptional

Great spot
Verified review

10/10 Exceptional

Great hotel, staff was very attentive, great location!
Verified review

10/10 Exceptional

Very nice hotel in great location. Rooftop bar is very nice.
Verified review

8/10 Very good

clean rooms
Verified review

10/10 Exceptional

Loved our stay here! Everyone was extra nice and helpful! We liked the food at the downstairs restaurant, BARRA.
Verified review

10/10 Exceptional

Excellent location
Verified review

10/10 Exceptional

Good location stuff is helpful modern hotel clean rooms