Hotel Plaza by Kavia

Property class: 2.5
Hotel with outdoor pool, near Paseo de Montejo

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When you stay at Hotel Plaza by Kavia, you'll be within a 15-minute walk of Paseo de Montejo and Yucatan International Convention Center. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Also, Mérida Cathedral and Plaza Grande are just a 5-minute drive away. Fellow travelers love the helpful staff and location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free parking
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
$53
The current price is $63 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Double Room

8.6 out of 10
Excellent
(62 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room

9.4 out of 10
Exceptional
(35 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Deluxe Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000

What's nearby

  • Paseo de Montejo - 2 min walk - 0.2 km
  • Santa Ana Park - 7 min walk - 0.6 km
  • Paseo 60 - 7 min walk - 0.6 km
  • Yucatan International Convention Center - 11 min walk - 1.0 km
  • Parque Santa Lucía - 15 min walk - 1.3 km

Getting around

  • Mérida International Airport (MID) - 20 min drive
  • Teya-Merida Station - 25 min drive

Restaurants

  • ‪Dulcería y Sorbetería Colón - ‬2 min walk
  • ‪Yerba Santa - ‬4 min walk
  • ‪Diego's Urban Kitchen - ‬4 min walk
  • ‪Tere Cazola - ‬4 min walk
  • ‪Hennessy's Irish Pub - ‬2 min walk

About this property

Hotel Plaza by Kavia

  • When you stay at Hotel Plaza by Kavia, you'll be within a 15-minute walk of Paseo de Montejo and Yucatan International Convention Center. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Also, Mérida Cathedral and Plaza Grande are just a 5-minute drive away. Fellow travelers love the helpful staff and location.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 44 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited
    • Free offsite parking within 164 ft

Other information

    • Smoke-free property

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Reviews

Hotel Plaza by Kavia Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel has an excellent Italian restaurant on site and nearby options with very good food and reasonable prices. (39 reviews)
  • Breakfast was delicious and offered many options at a convenient location. (10 reviews)
  • The hotel offers stable and good wifi speed and coverage throughout the property. (5 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Location
Service staff
Room
Shower
Bed
Restaurant
Value
Coffee shop
Water
Toilet

Reviews

Verified review

10/10 Exceptional

great location and service
Verified review

6/10 Good

Location is really good, close to many cafes and restaurants and close to citycenter plaza, the room was spacious and clean, for 1 or 2 night I think is really good. They have mini fridge . I think they should give more maintenance to the swimming pool.
Verified review

10/10 Exceptional

Excellent location, very comfortable rooms
Verified review

6/10 Good

The staff were nice and helpful, downstairs is a restaurant and a variety of restaurants in the same street. The room was clean, but a bad smell from the bathroom.
Verified review

10/10 Exceptional

Great room, good service and excellent location for exploring merida
Verified review

10/10 Exceptional

I loved the staff, my room was big and nice, the location is perfect.
Verified review

10/10 Exceptional

Very clean staff very friendly
Verified review

10/10 Exceptional

Really nice staff, clean room, excellent location and all at a competitive price. I will be back soon; thank you!
Verified review

8/10 Very good

Location. Great. Coffee shop good. Room good with frigobar great included. Staff very friendly is a plus. Swimming pool clean no bug. It is very small is like a jacuzzi. Restaurant Italian on site and you can watch the sports.
Verified review

10/10 Exceptional

Really liked this hotel. Aaron afternoon staff member was courteous and attentive, able to communicate in English. Clean orderly and modern hotel with adjacent and nearby restaurants and bars,
Verified review

10/10 Exceptional

The room was well appointed and clean. The hotel is near downtown and there are plenty of eating options close.
Verified review

8/10 Very good

The place is in Paseo Montejo which is good but because of the lounge at the front of the Hotel, it gets a little noisy at night. The Staff was good and the room, the cleanliness of the room (the floor in particular), was not so good.
Verified review

10/10 Exceptional

The rooms are very clean and modern. The beds a very comfortable. There’s an excellent Italian restaurant with homemade pasta and a coffee shop downstairs. The location is very good. All in all it’s a great value!
Verified review

8/10 Very good

Staff was AMAZING!! Location was great. Room was clean. Only issue was the “rain shower” needs repair. The water was coming out of the ceiling not the shower., I only stayed 1 night and my mistake for not telling them. I was running around all morning to catch my bus out of town. So can’t blame them . Sorry I didn’t tell you . I think its 209
Verified review

8/10 Very good

We stayed for one night. We arrived in heavy downpour and requested to have a room not on the ground floor as the front door rooms are immediately accessible from the main street. Pool quite small and only one small bottle of water provided. Breakfast is at cafe next door which was nice. The main downside is the parking is not attached to the property so if arriving with lots of luggage or at night it isn't convenient. Very average.
Verified review

6/10 Good

The room was spacious and clean , with a comfortable bed , however the bathroom was terrible. It strongly stunk of sewer smells and the shower tiling was dangerously slippery. There is a coffee maker but you have to go to the front desk to ask for the coffee??
Verified review

10/10 Exceptional

Nice place, very centric and close to attractions
Verified review

8/10 Very good

Great location
Verified review

10/10 Exceptional

Perfect location lots to do.
Verified review

10/10 Exceptional

Room was very clean. Friendly staff.
Verified review

10/10 Exceptional

Good really good value
Verified review

8/10 Very good

parking available
Verified review

10/10 Exceptional

Todo excelente
Verified review

4/10 Fair

Disappointing Stay – Great Location, Poor Hotel Experience The hotel is in a great location, right on Paseo de Montejo, which was definitely the highlight of our stay. Unfortunately, the hotel itself was not what I expected, and overall, we did not have a pleasant experience. The room lacked even some of the most basic amenities. There were no hand or face towels, tissues, shower caps, soap dishes, or cups to rinse your mouth after brushing your teeth. The only toiletries provided were shampoo, conditioner, and a small bar of hand soap. When we requested extra towels, we were told they were out. We also had to repeatedly ask for clean towels. Our sheets were never changed during our stay. There were spider webs around the bathroom mirror, and a small plastic zip tie that did not belong to us remained in the room for several days, which made us question how thoroughly the room was being cleaned. To make matters worse, the beds were extremely hard and uncomfortable. For a hotel in such a prime location, I expected a much better level of cleanliness, housekeeping, comfort, and customer service. Unfortunately, the location alone was not enough to make up for the disappointing experience. I would not stay here again, and I would not recommend it based on our experience.
Verified review

10/10 Exceptional

Yes