Do not stay here if you want helpful staff, a clean room, screens on your windows, decent shower pressure, dry floors, or a quiet night's sleep.
I stayed with my family for 6 nights. Every night, noise from nearby bars kept us. The hotel is dated - fresh paint and a new countertop don't make up for hard beds, lumpy pillows, and loud laminate flooring.
Two incidents stood out:
We returned one evening to find flooding in the kitchen area of both rooms. The front desk clerk handed me a squeegee and one towel and expected us to clean it up ourselves. When I pushed back, he shrugged. I asked for bathroom towels - he said that's not what they're for. I reminded him the floor damage would cost far more than laundering two towels. He said he couldn't help. Unbelievable.
Two nights later we came back to polka music blasting from a conference area at 12:15 AM. The clerk, Sebastian, told us there was nothing they could do —
- it was a private party. I said, it's a private party in your hotel - how are we supposed to sleep? Same answer: nothing we can do.
This place has one thing going for it - its location. Avoid at all costs.