Verified
2/10 Poor
Feb 22, 2025
We arrived at the hotel with the desk clerk sitting outside and smoking. Once he came in, he found our reservation but told us the hotel was full and voided our reservation. We tried to ask him why he wouldn’t hold our reservation but couldn’t get a clear answer from him (because obviously there wasn’t any reason to not hold our reservation when we had a credit card on file). He told us every hotel in the area was full but one, and sent us to his buddy’s hotel - Hotel Dubai. It was 9 pm and in a part of town we were told is not safe to walk through. The new hotel was the worst one I’ve ever been to. It wasn’t safe, clean, quiet, etc. Horrible experience. Wouldn’t risk a reservation at Hotel del Centro seeing as it is a huge waste of time and you’ll be hassled into a bad hotel anyway.
Taylor
Taylor, 1-night trip

















