Hotel Thermal features a casino and a nightclub. You can visit the spa to indulge in hot stone massages, body wraps, or hydrotherapy, and Tulip serves breakfast, lunch, and dinner. Other highlights include an indoor pool, a rooftop terrace, and a bar/lounge.
I.P. Pavlova 2001/11, Karlovy Vary, Karlovy Vary, 36001
What's nearby
Karlovy Vary Christmas Market - 3 min walk - 0.3 km
Elizabeth's Spa - 5 min walk - 0.4 km
Mill Colonnade - 9 min walk - 0.8 km
Hot Spring Colonnade - 12 min walk - 1.0 km
Church of St. Mary Magdalene - 12 min walk - 1.0 km
Getting around
Karlovy Vary (KLV-Karlovy Vary Intl.) - 26 min drive
Karlovy Vary dolni n. Station - 12 min walk
Karlovy Vary-Dvory Station - 13 min drive
Karlovy Vary Station - 14 min walk
Airport shuttle (surcharge)
Restaurants
Plzeňka Carlsbad - 6 min walk
Nároďák - 6 min walk
McDonald's - 4 min walk
Festivalová náplavka - 2 min walk
Smíchovský pavilon - 8 min walk
About this property
Hotel Thermal
Hotel Thermal features a casino and a nightclub. You can visit the spa to indulge in hot stone massages, body wraps, or hydrotherapy, and Tulip serves breakfast, lunch, and dinner. Other highlights include an indoor pool, a rooftop terrace, and a bar/lounge.
At a glance
Hotel size
262 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (CZK 370.00 per night)
Electric vehicle charging point on site
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
What to do
Hiking/biking trails nearby
Working away
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Health club
An indoor pool
Casino
Full-service spa
Nightclub
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Bathrobes
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
More
Daily housekeeping (surcharge)
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Dining
Tulip - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Refundable deposits
Deposit: CZK 2500 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Airport shuttle service is offered for an extra charge
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for CZK 1400.0 per night
Parking
Self parking costs CZK 370.00 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property class
Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.
Also known as
Spa Hotel Thermal
Spa Hotel Thermal Karlovy Vary
Spa Thermal Karlovy Vary
Thermal Spa Hotel
Spa Thermal
Thermal Hotel Karlovy Vary
Spa Hotel Thermal
Hotel Thermal Hotel
Hotel Thermal Karlovy Vary
Hotel Thermal Hotel Karlovy Vary
Frequently asked questions
Does Hotel Thermal offer free cancellation for a full refund?
Yes, Hotel Thermal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Thermal?
Yes, there's an indoor pool.
Are pets allowed at Hotel Thermal?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Thermal?
Yes. Self parking costs CZK 370.00 per night. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Thermal?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Thermal?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel Thermal?
Yes, there's a casino.
What is there to do at Hotel Thermal and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Thermal also has a casino, a nightclub, and an indoor pool, as well as a sauna and a steam room.
Are there restaurants at or near Hotel Thermal?
Yes, there's an onsite restaurant, Tulip.
Does Hotel Thermal have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Thermal like?
Hotel Thermal is a short 2-minute walk from Karlovy Vary Christmas Market and 4 minutes' walk from Elizabeth's Spa.
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Reviews
Hotel Thermal Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.6
Location
8.0
Staff & service
7.2
Property conditions & facilities
Reviews
Verified review
6/10 Good
Jul 28, 2026
God pool
Verified review
8/10 Very good
Jan 31, 2025
Wonderful hotel for a relaxing resort vacation. Nice spa area with outdoor pool and views of the city
Verified review
10/10 Exceptional
Apr 23, 2024
I love the thermal pool the most I will definitely return on this hotel
Verified review
10/10 Exceptional
Jul 17, 2024
Perfect!
Hotel Thermal has an impeccable location. The room was clean, comfortable. The staff is professional, friendly. The wellness and the outdoor thermal pool are perfect. Tasty and varied food is a matter of course here. We will be happy to come back.
Verified review
6/10 Good
Jan 31, 2026
We booked for thermal pool and we enjoyed in thermal area a lot. The room has nice view , equipment was enough but bed was so uncomfortable, pilow was not comfortable, blanket was small for my husband he could not turn other side because not open himself during night, ... i tried to call reception and ask for extra pillow i need to sleep with high pillow but phone did not work. So next time we will go for thermal but not stay at hotel.
Verified review
10/10 Exceptional
Mar 19, 2024
This was a great hotel, excellent customer service, great breakfast options.. elevators were slow.. .but they do have stairs
Verified review
8/10 Very good
Mar 24, 2024
I liked how you have options to have room clean. One thing not all towels were left. I was missing wash cloth towels. My klinex paper not refilled.
Verified review
8/10 Very good
Oct 10, 2025
👌
Verified review
10/10 Exceptional
Jun 12, 2022
The vacation u deserved
To stay at the hotel was extremely nice!
The staff was very friendly, polite and highly motivated to make everything for comfortable staying. The room was clean and cozy and panoramic windows with sophisticating view on Karlovy Vary. The breakfast fresh and tasty with a fantastic variety of products. My 3 days vacation gave me such a good spa experience and washed all the stress and tiredness away!
Verified review
6/10 Good
Oct 9, 2025
The hotel is a relic from the Communist era. It's grey and cold. The staff is the same. The suana area is dark and a little dingy. The only nice thing about the hotel is the outdoor thermal pool.
Verified review
6/10 Good
Apr 25, 2024
super lage
Verified review
8/10 Very good
Jul 26, 2022
The hotel has its own spa, saunas, and even a whole floor just for wellness to include consulting with a doctor. If you’ve booked the hotel try to get there early so you can access the pool and three free hours at the saunas during the night of your stay. Bring your hotel towels down for the pool but for the saunas grab a sheet. They do allow kids with adult supervision in the saunas but know that swimsuits/trunks are prohibited. There’s a few restaurants around the hotel along with a park right across the street. Definitely try out all the free thermal drinking fountains and just relax. It definitely is a very “spa like” town.
Verified review
6/10 Good
Jun 11, 2025
The bedding is out of date ( the mattresses , pillows, bedsheets need to be upgraded). The water in mineral pool is not clean enough ( needs to be change more often )
Verified review
8/10 Very good
Sep 5, 2026
Piscine !
Verified review
10/10 Exceptional
Aug 11, 2026
객실 깨끗하고 샤워기 물살도 좋았습니다. 호텔위치도 좋아서 차대고 돌아다니기에 좋았어요.
Verified review
6/10 Good
Jul 16, 2026
Generelt var det fint! Men det var en rar lukt på hotellet. Frokosten var ok, men ikke noe spesielt. Madrasser var veldig harde.
Verified review
2/10 Poor
Nov 12, 2025
Hatte 2Tage gebucht. Bin nur einen Rag geblieben. Hotel hat den einen Tag neu vergeben. Ich musste aber für 2Tage zahlen. Das wurde alles sehr zum Nachteil des Kunden abgewickelt!
Verified review
10/10 Exceptional
Aug 27, 2025
Tiefgarage sehr schlecht und dreckig
Verified review
2/10 Poor
May 23, 2025
Zusagen werden nicht eingehalten, zusätzliche Gebühren ohne Absprache oder Kenntnis einfach bei Abreise in Rechnung gestellt. Wellnessbereich teilweise nicht zugänglich, hoteleigene Disko zeitweise geschlossen obwohl eigentlich damit geworben wird. Auf Nachfrage wird keine qualifizierte Antwort gegeben, Hotelpersonal wirkt oft überfordert, Zimmerausstattung renovierungsbedürftig. Hotelanlage insgesamt nicht zu empfehlen.
Verified review
8/10 Very good
Feb 28, 2025
Gutes Hotel. Leider erhält man auf vorherige E-Mail Anfragen keine Antwort.
Verified review
10/10 Exceptional
Jan 9, 2025
Kommen bald wieder
Verified review
8/10 Very good
Nov 16, 2024
Die Unterkunft war in Ordnung, das Frühstück auch. Wir haben abends dort mit gegessen, das ist nicht zu empfehlen.
Das Hotel hält was es verspricht. Zimmer freundlich und zweckmäßig eingerichtet . Höfliches und zuvorkommendes Personal . Wunderschönes Thermalbad . Jederzeit zu empfehlen.