Urban Hotel Aix-les-Bains, BW Signature Collection

Property class: 4
Hotel with indoor pool, near Grand Cercle Casino

Choose dates to view prices

Urban Hotel Aix-les-Bains, BW Signature Collection puts you in a great location, within just a 10-minute walk of Grand Cercle Casino and Thermes Chevalley. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights include an indoor pool, a bar/lounge, and a fitness center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Room service
  • Spa services

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $99
$113 total
includes taxes & fees
Oct 11 - Oct 12

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

A modern hotel room with a bed, a desk with a laptop, a TV, and a blue wardrobe.

Comfort Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

A modern hotel room with a bed, desk, chairs, a TV, and a bathroom visible through an open door.

Superior Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

A modern bedroom with a bed, a yellow armchair, a nightstand, and a large window with a view.

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

A modern hotel room with a large bed, a bedside table, and a view into the bathroom.

Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

DOUBLE COMFORT

  • Sleeps 4

View all photos for 1 Queen Bed Non-Smoking Comfort Room Courtesy Tray

A modern hotel room with a bed, desk, chair, and large window with curtains.

1 Queen Bed Non-Smoking Comfort Room Courtesy Tray

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4

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8.6 out of 10, Excellent, 946 reviews
The price is $78
$89 total
includes taxes & fees
Oct 11 - Oct 12
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About the neighborhood

Map
1 Avenue De Marlioz, Aix-les-Bains, Savoie, 73100

What's nearby

  • Congress Centre - 3 min walk - 0.3 km
  • Grand Cercle Casino - 3 min walk - 0.3 km
  • Château de la Roche du Roi - 8 min walk - 0.7 km
  • Thermes Chevalley - 9 min walk - 0.8 km
  • National Thermal Baths - 3 min drive - 1.8 km

Getting around

  • Chambery (CMF-Chambery - Savoie) - 15 min drive
  • Saint-Exupery Airport (LYS) - 60 min drive
  • Grenoble (GNB-Grenoble - Isere) - 65 min drive
  • Aix-les-Bains - Le Revard Station - 6 min walk
  • Viviers du Lac Station - 9 min drive
  • Grésy-sur-Aix Station - 11 min drive

Restaurants

  • ‪Restaurant L'estrade - ‬1 min walk
  • ‪L'Arbre A Palabres - ‬6 min walk
  • ‪Le Campa - ‬6 min walk
  • ‪Café des Bains - ‬6 min walk
  • ‪La Rotonde - ‬3 min walk

About this property

Urban Hotel Aix-les-Bains, BW Signature Collection

  • Urban Hotel Aix-les-Bains, BW Signature Collection puts you in a great location, within just a 10-minute walk of Grand Cercle Casino and Thermes Chevalley. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights include an indoor pool, a bar/lounge, and a fitness center.

At a glance

Hotel size

    • 62 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Covered onsite self parking (EUR 13 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Shared refrigerator
  • Room service (limited hours)

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Boat tours nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Snowboarding nearby

Working away

  • Meeting room
  • Coworking spaces
  • Conference space (377 square feet)

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Steam room
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with Turkish bath/hammam.

Dining

The Wall - Onsite bar. Guests can enjoy drinks at the bar. Open daily.
The Wall - Onsite restaurant. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 100 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 10 for children
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
  • Spa access is available for an extra charge of EUR 16 per day

Renovations and closures

The following facilities are closed on Monday, Wednesday, and Sunday:
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Covered self parking costs EUR 13 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the total of your stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Agora Aix-les-Bains
Hôtel Agora Aix-les-Bains

Frequently asked questions

Does Urban Hotel Aix-les-Bains, BW Signature Collection offer free cancellation for a full refund?

Yes, Urban Hotel Aix-les-Bains, BW Signature Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Urban Hotel Aix-les-Bains, BW Signature Collection?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Urban Hotel Aix-les-Bains, BW Signature Collection?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Urban Hotel Aix-les-Bains, BW Signature Collection?

Yes. Self parking costs EUR 13 per night. Parking spots may be limited.

What are the check-in and check-out times at Urban Hotel Aix-les-Bains, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at Urban Hotel Aix-les-Bains, BW Signature Collection?

No, this hotel doesn't have a casino, but Grand Cercle Casino (4-min walk) and New Castel Casino (21-min drive) are both nearby.

What is there to do at Urban Hotel Aix-les-Bains, BW Signature Collection and nearby?

Have fun with activities like boat tours, hiking, and horseback riding, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Urban Hotel Aix-les-Bains, BW Signature Collection also has a sauna and a steam room.

Are there restaurants at or near Urban Hotel Aix-les-Bains, BW Signature Collection?

Yes, there's an onsite restaurant, The Wall.

What's the area around Urban Hotel Aix-les-Bains, BW Signature Collection like?

Urban Hotel Aix-les-Bains, BW Signature Collection is in Aix-les-Bains City Center, a short 6-minute walk from Aix-les-Bains - Le Revard Station and 4 minutes' walk from Grand Cercle Casino.

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Reviews

Urban Hotel Aix-les-Bains, BW Signature Collection Reviews

8.4

Very Good

9.0

Cleanliness

8.4

Location

8.4

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The spa area was luxurious, clean, and very pleasant, with a heated pool, jacuzzi, sauna, and steam room. (23 reviews)
  • Breakfast was plentiful, of good quality, and offered a wide variety of options. (17 reviews)
  • The hot tub, along with the sauna and hammam, was perfect and provided a great relaxation experience. (11 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

8/10 Very good

The hotel has a minimalist vibe that was a bit off putting at first, but was very comfortable. Breakfast wasn’t great but ok compared to local cafe prices.
Verified review

8/10 Very good

Nice, practical overnight, good breakfast, good (small) spa in the basement.
Verified review

8/10 Very good

Nice hotel, liked the pool, sauna and steam room. Didnt like paying €16 to use it. Great location for shopping.
Verified review

10/10 Exceptional

I had an excellent stay at this hotel. The room was spotless, beautifully decorated, and very comfortable. The breakfast was fabulous, with plenty of delicious options. We also enjoyed the pool, jacuzzi, sauna, and steam room ,everything was perfect! A true four-star experience. I highly recommend this hotel and will definitely come back.
Verified review

10/10 Exceptional

Super location. Modern Rooms. Friendly Staff.

Ideal location close to town centre, great and friendly staff, nice breakfast (although perhaps a little expensive), and modern clean rooms. No complaints from me!
Verified review

10/10 Exceptional

Wonderful, comfortable stay. Staff were very helpful and gave us a free upgrade to our room! Very eco-conscious with water provided in reusable bottles. Spa was very luxurious.
Verified review

10/10 Exceptional

We absolutely loved our stay here. Florent at reception was a wonderful host and told us all we needed to know to make the most of our stay. The room was gorgeous and we had a brilliant night’s sleep. Will definitely stay here again. Thank you for such a lovely stay!
Verified review

10/10 Exceptional

Decent and clean hotel

The staff is kind and the facilities are well maintained. It is a suitable facility for business trips. If there is anything to improve, the breakfast buffet lacked fresh vegetables, and the Internet service was unstable when Wi-Fi was used in the room.
Verified review

10/10 Exceptional

This property is close to everything. There are plenty of restaurants near by, and supermarkets. My only complaint is that you have to pay extra (16 Euro per person) to use the pool or the spa.
Verified review

10/10 Exceptional

A great stop off on the way to your destination.

Excellent hotel with fantastic family room, actually a suite with 2 rooms and 2 toilets plus large bathroom, two showers, 2 tvs etc. Only weird thing in the room was in main room begind the bed the wall was white with black speckles but it honestly it just looked like mould, so it was a bit disconcerting at first. See pics , wont let me upload pics Spa facilities really great, pool just at right temperature. Sauna and hamman perfect and jacuzzi. Albeit Saturday it was very busy, no seats, jacuzzi constantly full etc, sunday after lunch we had entire lot to ourselves. Dont miss out on these facilities which were excellent. Pool step area needed cleaning: clogged with gunk gathered where the stone floor meets the pool steps, dont notice unless you're coming out the pool orherwise very clean. Lift not working so had to use service lift, necessitating walking by workmen in your robe, and noise. No notice that works were ongoing. Not so bad at quiet times but when we checked in we were 20 mins waiting to use the lift behind others doing the same to go to our room! Very large underground parking area. Food only available for a couple of hours a day, what a loss of income for the hotel. Silly, even if it just offered pizza n burgers!! Lost opportunity to generate further income. Never saw the bar open. Nothing much in Aix tbh, a bit of a dump. A great stop off on the way to your destination.
Verified review

10/10 Exceptional

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Verified review

8/10 Very good

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Verified review

10/10 Exceptional

Very comfortable hotel in decent location for the centre of town. Nice spa facilities too.
Verified review

8/10 Very good

Top
Verified review

8/10 Very good

Good hotel

Good hotel with value for money.
Verified review

10/10 Exceptional

Ok
Verified review

10/10 Exceptional

Ok
Verified review

6/10 Good

Super
Verified review

8/10 Very good

This was advertised as a 4 * hotel. Certainly it had facilities like a pool, fitness room and bar but the bar menu was mediocre. My biggest disappointment was the standard of furnishing. Seats with stained upholstery, no additional cushions on the chairs which were very wide and difficult to feel comfortable on if you are short. The bedding for the sofa bed was poor. I do not consider an Eleclerc basic pillow satisfactory for 4 *. The innards had separated into bits. The quilts were equally poor quality. We had hoped for better in a suite. Finally the breakfast was also disappointing. Limited choice.....and we were there early ...nothing labelled e.g. how to make or choose a drink and no staff to ask ...we have had better in 2 * accommodation.
Verified review

10/10 Exceptional

.
Verified review

10/10 Exceptional

My fee didn’t include access to the spa but I wouldn’t have had time to use it anyway.
Verified review

8/10 Very good

Bien, calme,spa très agréable dommage de facturer le parking
Verified review

8/10 Very good

C'est toujours une surprise que d'apprendre que la piscine est payante, alors rien n'est stipulé sur HOTEL.com.....
Verified review

10/10 Exceptional

Le personnel jeune et très professionnel. Le spa parfait. La situation de l hôtel idéal. Un très bon séjour
Verified review

10/10 Exceptional

Excellent séjour à l'hôtel. Très agréable et très bien situé.