Urban Hotel Aix-les-Bains, BW Signature Collection

Property class: 4
Hotel with indoor pool, near Grand Cercle Casino

Choose dates to view prices

Urban Hotel Aix-les-Bains, BW Signature Collection puts you in a great location, within just a 10-minute walk of Grand Cercle Casino and Thermes Chevalley. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights include an indoor pool, a bar/lounge, and a fitness center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
The current price is $88
$100 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 4 of 4 rooms

Comfort Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

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About the neighborhood

Map
1 Avenue De Marlioz, Aix-les-Bains, Savoie, 73100

What's nearby

  • Congress Centre - 3 min walk - 0.3 km
  • Grand Cercle Casino - 3 min walk - 0.3 km
  • Thermes Chevalley - 9 min walk - 0.8 km
  • National Thermal Baths - 3 min drive - 1.8 km
  • Lake Bourget - 4 min drive - 2.1 km

Getting around

  • Chambery (CMF-Chambery - Savoie) - 15 min drive
  • Saint-Exupery Airport (LYS) - 60 min drive
  • Grenoble (GNB-Grenoble - Isere) - 65 min drive
  • Aix-les-Bains - Le Revard Station - 6 min walk
  • Viviers du Lac Station - 9 min drive
  • Grésy-sur-Aix Station - 11 min drive

Restaurants

  • ‪Restaurant L'estrade - ‬1 min walk
  • ‪L'Arbre A Palabres - ‬6 min walk
  • ‪La Rotonde - ‬3 min walk
  • ‪Le Campa - ‬6 min walk
  • ‪Patisserie Sabourdy - ‬7 min walk

About this property

Urban Hotel Aix-les-Bains, BW Signature Collection

  • Urban Hotel Aix-les-Bains, BW Signature Collection puts you in a great location, within just a 10-minute walk of Grand Cercle Casino and Thermes Chevalley. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights include an indoor pool, a bar/lounge, and a fitness center.

At a glance

Hotel size

    • 62 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Covered onsite self parking (EUR 13 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

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Reviews

Urban Hotel Aix-les-Bains, BW Signature Collection Reviews

8.4

Very Good

9.0

Cleanliness

8.4

Location

8.4

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The spa area was luxurious, clean, and very pleasant, with a heated pool, jacuzzi, sauna, and steam room. (23 reviews)
  • Breakfast was plentiful, of good quality, and offered a wide variety of options. (17 reviews)
  • The hot tub, along with the sauna and hammam, was perfect and provided a great relaxation experience. (11 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

8/10 Very good

The hotel has a minimalist vibe that was a bit off putting at first, but was very comfortable. Breakfast wasn’t great but ok compared to local cafe prices.
Verified review

8/10 Very good

Nice, practical overnight, good breakfast, good (small) spa in the basement.
Verified review

8/10 Very good

Nice hotel, liked the pool, sauna and steam room. Didnt like paying €16 to use it. Great location for shopping.
Verified review

10/10 Exceptional

I had an excellent stay at this hotel. The room was spotless, beautifully decorated, and very comfortable. The breakfast was fabulous, with plenty of delicious options. We also enjoyed the pool, jacuzzi, sauna, and steam room ,everything was perfect! A true four-star experience. I highly recommend this hotel and will definitely come back.
Verified review

10/10 Exceptional

Super location. Modern Rooms. Friendly Staff.

Ideal location close to town centre, great and friendly staff, nice breakfast (although perhaps a little expensive), and modern clean rooms. No complaints from me!
Verified review

10/10 Exceptional

Wonderful, comfortable stay. Staff were very helpful and gave us a free upgrade to our room! Very eco-conscious with water provided in reusable bottles. Spa was very luxurious.
Verified review

10/10 Exceptional

We absolutely loved our stay here. Florent at reception was a wonderful host and told us all we needed to know to make the most of our stay. The room was gorgeous and we had a brilliant night’s sleep. Will definitely stay here again. Thank you for such a lovely stay!
Verified review

10/10 Exceptional

Decent and clean hotel

The staff is kind and the facilities are well maintained. It is a suitable facility for business trips. If there is anything to improve, the breakfast buffet lacked fresh vegetables, and the Internet service was unstable when Wi-Fi was used in the room.
Verified review

10/10 Exceptional

This property is close to everything. There are plenty of restaurants near by, and supermarkets. My only complaint is that you have to pay extra (16 Euro per person) to use the pool or the spa.
Verified review

10/10 Exceptional

A great stop off on the way to your destination.

Excellent hotel with fantastic family room, actually a suite with 2 rooms and 2 toilets plus large bathroom, two showers, 2 tvs etc. Only weird thing in the room was in main room begind the bed the wall was white with black speckles but it honestly it just looked like mould, so it was a bit disconcerting at first. See pics , wont let me upload pics Spa facilities really great, pool just at right temperature. Sauna and hamman perfect and jacuzzi. Albeit Saturday it was very busy, no seats, jacuzzi constantly full etc, sunday after lunch we had entire lot to ourselves. Dont miss out on these facilities which were excellent. Pool step area needed cleaning: clogged with gunk gathered where the stone floor meets the pool steps, dont notice unless you're coming out the pool orherwise very clean. Lift not working so had to use service lift, necessitating walking by workmen in your robe, and noise. No notice that works were ongoing. Not so bad at quiet times but when we checked in we were 20 mins waiting to use the lift behind others doing the same to go to our room! Very large underground parking area. Food only available for a couple of hours a day, what a loss of income for the hotel. Silly, even if it just offered pizza n burgers!! Lost opportunity to generate further income. Never saw the bar open. Nothing much in Aix tbh, a bit of a dump. A great stop off on the way to your destination.
Verified review

10/10 Exceptional

Great hotel in a fantastic location. Loved all the amenities in the bar area (screens, darts, games etc) which made our stay really fun (especially during the World Cup). Spacious and comfortable room. Lovely to have a pool, spa and gym too (although the gym was quite small). Staff were very friendly and helpful. Would definitely stay again!!!
Verified review

10/10 Exceptional

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Verified review

10/10 Exceptional

Very comfortable hotel in decent location for the centre of town. Nice spa facilities too.
Verified review

8/10 Very good

.
Verified review

8/10 Very good

Good hotel

Good hotel with value for money.
Verified review

8/10 Very good

Top
Verified review

10/10 Exceptional

Ok
Verified review

10/10 Exceptional

Ok
Verified review

6/10 Good

Super
Verified review

8/10 Very good

This was advertised as a 4 * hotel. Certainly it had facilities like a pool, fitness room and bar but the bar menu was mediocre. My biggest disappointment was the standard of furnishing. Seats with stained upholstery, no additional cushions on the chairs which were very wide and difficult to feel comfortable on if you are short. The bedding for the sofa bed was poor. I do not consider an Eleclerc basic pillow satisfactory for 4 *. The innards had separated into bits. The quilts were equally poor quality. We had hoped for better in a suite. Finally the breakfast was also disappointing. Limited choice.....and we were there early ...nothing labelled e.g. how to make or choose a drink and no staff to ask ...we have had better in 2 * accommodation.
Verified review

10/10 Exceptional

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Verified review

10/10 Exceptional

My fee didn’t include access to the spa but I wouldn’t have had time to use it anyway.
Verified review

6/10 Good

Parking payant et malheureusement pas de volets roulants, rideaux occultants insuffisants dans les chambres. J’ai été réveillé par la lumière.
Verified review

10/10 Exceptional

Très bon séjour je recommande la chambre très propre le personnel a l'écoute l'accès détente est nickel.
Verified review

10/10 Exceptional

Bon séjour je recommande l’accueil c’est très propre et très calme