Hampton Inn by Hilton Ciudad Juárez

Property class: 3
Ciudad Juárez hotel with outdoor pool and restaurant

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Hampton Inn by Hilton Ciudad Juárez puts you within a 10-minute drive of American Consulate and Paso del Norte International Bridge. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lobby Bar, which serves Latin American cuisine and is open for lunch and dinner. Other highlights include a fitness center, a snack bar/deli, and a terrace.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Free WiFi
  • Restaurant
$101
The current price is $113 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 1 King Bed with Sofa bed, Mobility Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Room, 1 King Bed (Study)

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Room, 2 Queen Beds

8.8 out of 10
Excellent
(44 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the neighborhood

Map
7770 Blvd Tomas Fernandez, Ciudad Juárez, CHIH, 32440

What's nearby

  • Plaza Portales 802 - 3 min walk - 0.3 km
  • ITESM Campus Juárez - 4 min drive - 2.3 km
  • American Consulate - 10 min drive - 5.7 km
  • Plaza Las Misiones - 10 min drive - 6.1 km
  • Paso del Norte International Bridge - 11 min drive - 12.9 km

Getting around

  • Ciudad Juarez Intl. Airport (CJS) - 21 min drive
  • El Paso International Airport (ELP) - 26 min drive
  • El Paso Union Depot - 25 min drive
  • Free airport drop-off
  • Free area shuttle

Restaurants

  • ‪La Durangueña - ‬13 min walk
  • ‪Wendy’s - ‬18 min walk
  • ‪SUBWAY - ‬17 min walk
  • ‪Maria Chuchena - ‬2 min walk
  • ‪Carnitas Doña Paty - ‬6 min walk

About this property

Hampton Inn by Hilton Ciudad Juárez

  • Hampton Inn by Hilton Ciudad Juárez puts you within a 10-minute drive of American Consulate and Paso del Norte International Bridge. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lobby Bar, which serves Latin American cuisine and is open for lunch and dinner. Other highlights include a fitness center, a snack bar/deli, and a terrace.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 200 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Transfers

    • Free airport drop off from 6:00 AM to 9:00 PM

Offsite

    • Free area shuttle within 10 kilometers

Other information

    • Designated smoking areas (fines apply)

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Reviews

Hampton Inn by Hilton Ciudad Juárez Reviews

8.8

Excellent

8.8

Cleanliness

9.6

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, good, and very good by multiple guests. (34 reviews)
  • Parking was safe and easily accessible with a security guard on site. (4 reviews)
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Popular mentions

Room
Service staff
Shower
Location
Bed
Water
Elevator
Food

Reviews

Verified review

10/10 Exceptional

Clean room, staff is super nice, breakfast is delicious 😋
Verified review

8/10 Very good

Rooms were very clean, very close to the airport great place to stay …
Verified review

10/10 Exceptional

Clean friendly staff great breakfast
Verified review

6/10 Good

The Hotel overall is nice and great location. The only thing I'd like to mention is that the staff at the front desk weren't very attentive at night maybe because they were shortstaffed. But good hotel overall.
Verified review

10/10 Exceptional

Very clean place. I would stay here in the future.
Verified review

10/10 Exceptional

Room was clean and breakfast was really good
Verified review

10/10 Exceptional

Clean room, staff so friendly, breakfast very good.
Verified review

10/10 Exceptional

Great location. Nice decor. Clean rooms with comfy beds
Verified review

10/10 Exceptional

Great Day with amazing service Free Breakfast was great, chilaquiles and chicharron. Will stay next time here.
Verified review

10/10 Exceptional

It has security on the parking, good mexican American breakfast, clean place
Verified review

10/10 Exceptional

Breakfast was very good & many options to choose from! The parking was safe & good! The cleaning was good!
Verified review

10/10 Exceptional

It was really clean nice people
Verified review

10/10 Exceptional

2 stars for the Breakfast
Verified review

10/10 Exceptional

Surprisingly good breakfast
Verified review

8/10 Very good

Everyone was very nice. Rooms are very clean.
Verified review

10/10 Exceptional

Room was exceptionally clean and bed very comfy, AC worked excellent and staff was very friendly, only thing that didn't work was the small refrigerator inside the room, other than that everything was perfect
Verified review

6/10 Good

Everything was great however there were 3 things to consider in making a choice elsewhere. 1.) the bed is pretty stiff. 2.) the hotel sits between 2 nightclubs. I had loud music blasting next door till 2 am. 3.) the breakfast was pretty weak. I think there could be some improvement there. Aside from that, parking was nice with the security guard, check in was super fast and friendly. Staff was presentable and the hotel was very clean. The room was amazing!
Verified review

8/10 Very good

everything very nice expect the personal at the front desk need to be friendly now the guy at the gate the older gentleman was real nice and polite they need to learn from him
Verified review

4/10 Fair

I was genuinely impressed with the property. It was clean and comfortable, with only small issues like a leaking ice machine and a stained duvet. Unfortunately, the terrible customer service ruined the stay. The front desk lady was rude and dismissive. When I asked for extra pillows for my mom, who has bad acid reflux, she questioned why we needed them and how many were already in the room. The same thing happened when I asked for extra towels it felt like an interrogation instead of basic hospitality. There was also no iron in the room. The hotel has potential, but the staff’s attitude made it a really unpleasant experience.
Verified review

4/10 Fair

Breakfast was amazing, but the staff weren't very nice. We didn't see any smiles. Pool was very dirty and they made us change rooms. The air conditioner wasn't working and the fridge wasn't working either. We had to tell them a couple times to fix them and they never did. They cleaned the rooms super late. I will never stay at this hotel again.
Verified review

10/10 Exceptional

This is a great hotel for business trips.
Verified review

10/10 Exceptional

The best hotel hands down, the breakfast was amazing and they take care of you with whatever you need!
Verified review

10/10 Exceptional

Todo excelente
Verified review

10/10 Exceptional

Thanks for everything, enjoyed
Verified review

10/10 Exceptional

Excelente hotel