Hampton Inn by Hilton Ciudad Juárez

Property class: 3
Ciudad Juárez hotel with outdoor pool and restaurant

Choose dates to view prices

Hampton Inn by Hilton Ciudad Juárez puts you within a 10-minute drive of American Consulate and Paso del Norte International Bridge. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lobby Bar, which serves Latin American cuisine and is open for lunch and dinner. Other highlights include a fitness center, a snack bar/deli, and a terrace.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Free airport drop-off
  • Free area shuttle
  • Fitness center
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is $106
$118 total
includes taxes & fees
Oct 2 - Oct 3

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for 2 Queen Beds W/mini-fridge Nonsmoking

A hotel room with two beds, a window with blinds, a wall-mounted lamp, and a painting.

2 Queen Beds W/mini-fridge Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Mobility Accessible (Roll-In Shower)

A hotel room with a bed, bedside table, lamp, and a TV on a stand.

Room, 1 King Bed with Sofa bed, Mobility Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

A hotel room with a bed, a TV, a bedside table, a lamp, and a chair.

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking (Study)

A hotel room with a large bed, bedside lamps, a desk, and a window with blinds.

Room, 1 King Bed, Non Smoking (Study)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (Study)

A hotel room with a bed, a desk with a chair, a TV, a mirror, and a bathroom visible through a door.

Room, 1 King Bed (Study)

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a window with blinds, a lamp, and a wall-mounted artwork.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(44 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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8.6 out of 10, Excellent, 1,003 reviews
The price is $88
$99 total
includes taxes & fees
Sep 24 - Sep 25
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About the neighborhood

Map
7770 Blvd Tomas Fernandez, Ciudad Juárez, CHIH, 32440

What's nearby

  • Plaza Portales 802 - 3 min walk - 0.3 km
  • ITESM Campus Juárez - 4 min drive - 2.3 km
  • American Consulate - 10 min drive - 5.7 km
  • Plaza Las Misiones - 10 min drive - 6.1 km
  • Paso del Norte International Bridge - 11 min drive - 12.9 km

Getting around

  • Ciudad Juarez Intl. Airport (CJS) - 21 min drive
  • El Paso International Airport (ELP) - 26 min drive
  • El Paso Union Depot - 25 min drive
  • Free airport drop-off
  • Free area shuttle

Restaurants

  • ‪La Durangueña - ‬13 min walk
  • ‪Wendy’s - ‬18 min walk
  • ‪Carnitas Doña Paty - ‬6 min walk
  • ‪SUBWAY - ‬17 min walk
  • ‪Maria Chuchena - ‬2 min walk

About this property

Hampton Inn by Hilton Ciudad Juárez

  • Hampton Inn by Hilton Ciudad Juárez puts you within a 10-minute drive of American Consulate and Paso del Norte International Bridge. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lobby Bar, which serves Latin American cuisine and is open for lunch and dinner. Other highlights include a fitness center, a snack bar/deli, and a terrace.

At a glance

Hotel size

    • 200 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Transfers

    • Free airport drop off from 6:00 AM to 9:00 PM

Offsite

    • Free area shuttle within 10 kilometers

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Free reception (select days)
  • Shared microwave
  • Snack bar/deli

Traveling with children

  • Free local shuttle
  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • Fitness center
  • An outdoor pool
  • Double-glazed windows
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Accessible airport shuttle
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lobby Bar - This family restaurant specializes in Latin American cuisine and serves lunch and dinner. Open select days.

Fees & policies

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from March to October

Policies

Extra-person charges may apply and vary depending on property policy.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hampton Inn Ciudad Juarez

Hampton Inn Hotel Ciudad Juarez

Hampton Inn Ciudad Juarez Hotel

Hampton Inn Ciudad Juarez Hotel

Hampton Inn Ciudad Juarez Ciudad Juárez

Hampton Inn Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Does Hampton Inn by Hilton Ciudad Juárez offer free cancellation for a full refund?

Yes, Hampton Inn by Hilton Ciudad Juárez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hampton Inn by Hilton Ciudad Juárez?

Yes, there's an outdoor pool.

Are pets allowed at Hampton Inn by Hilton Ciudad Juárez?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hampton Inn by Hilton Ciudad Juárez?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Hampton Inn by Hilton Ciudad Juárez?

Yes, a free shuttle to the airport is available from 6:00 AM to 9:00 PM on request.

What are the check-in and check-out times at Hampton Inn by Hilton Ciudad Juárez?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Hampton Inn by Hilton Ciudad Juárez?

No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (15-min drive) and Sunland Park Racetrack and Casino (19-min drive) are both nearby.

What is there to do at Hampton Inn by Hilton Ciudad Juárez and nearby?

Hampton Inn by Hilton Ciudad Juárez has an outdoor pool and a fitness center.

Are there restaurants at or near Hampton Inn by Hilton Ciudad Juárez?

Yes, Lobby Bar offers Latin American cuisine.

What's the area around Hampton Inn by Hilton Ciudad Juárez like?

Hampton Inn by Hilton Ciudad Juárez is located a short 4-minute walk from Plaza Portales 802.

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Reviews

Hampton Inn by Hilton Ciudad Juárez Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were plentiful and delicious with many guests praising its quality. (33 reviews)
  • Parking was safe and easily accessible with a security guard on site. (4 reviews)
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Popular mentions

Room
Service staff
Bed
Location
Shower
Water
Elevator
Food

Reviews

Verified review

10/10 Exceptional

Clean room, staff is super nice, breakfast is delicious 😋
Verified review

8/10 Very good

Rooms were very clean, very close to the airport great place to stay …
Verified review

10/10 Exceptional

Very clean place. I would stay here in the future.
Verified review

10/10 Exceptional

Clean friendly staff great breakfast
Verified review

10/10 Exceptional

Room was clean and breakfast was really good
Verified review

10/10 Exceptional

Great location. Nice decor. Clean rooms with comfy beds
Verified review

10/10 Exceptional

Clean room, staff so friendly, breakfast very good.
Verified review

10/10 Exceptional

Great Day with amazing service Free Breakfast was great, chilaquiles and chicharron. Will stay next time here.
Verified review

10/10 Exceptional

It has security on the parking, good mexican American breakfast, clean place
Verified review

10/10 Exceptional

Good hotel for family, quite , nice pool
Verified review

10/10 Exceptional

Breakfast was very good & many options to choose from! The parking was safe & good! The cleaning was good!
Verified review

10/10 Exceptional

Surprisingly good breakfast
Verified review

6/10 Good

Everything was great however there were 3 things to consider in making a choice elsewhere. 1.) the bed is pretty stiff. 2.) the hotel sits between 2 nightclubs. I had loud music blasting next door till 2 am. 3.) the breakfast was pretty weak. I think there could be some improvement there. Aside from that, parking was nice with the security guard, check in was super fast and friendly. Staff was presentable and the hotel was very clean. The room was amazing!
Verified review

10/10 Exceptional

2 stars for the Breakfast
Verified review

10/10 Exceptional

It was really clean nice people
Verified review

8/10 Very good

Everyone was very nice. Rooms are very clean.
Verified review

10/10 Exceptional

Room was exceptionally clean and bed very comfy, AC worked excellent and staff was very friendly, only thing that didn't work was the small refrigerator inside the room, other than that everything was perfect
Verified review

8/10 Very good

everything very nice expect the personal at the front desk need to be friendly now the guy at the gate the older gentleman was real nice and polite they need to learn from him
Verified review

8/10 Very good

Pool was very dirty. Overall staff was friendly and helpful. Room was clean, bed was comfortable.
Verified review

6/10 Good

Not so good. Hot water wasn’t working
Verified review

4/10 Fair

I was genuinely impressed with the property. It was clean and comfortable, with only small issues like a leaking ice machine and a stained duvet. Unfortunately, the terrible customer service ruined the stay. The front desk lady was rude and dismissive. When I asked for extra pillows for my mom, who has bad acid reflux, she questioned why we needed them and how many were already in the room. The same thing happened when I asked for extra towels it felt like an interrogation instead of basic hospitality. There was also no iron in the room. The hotel has potential, but the staff’s attitude made it a really unpleasant experience.
Verified review

10/10 Exceptional

Thanks for everything, enjoyed
Verified review

10/10 Exceptional

Todo excelente
Verified review

10/10 Exceptional

Excelente hotel
Verified review

10/10 Exceptional

Good