Mixed feelings about the Kube, leaning disappointed. The bed was comfortable, and the staff deserve real credit — nice, helpful, and they resolved my shower concern the first time I raised it. The catch was that fixing it meant the drain plug was removed, so I couldn’t have a bath afterwards.
The room had plenty of issues. The sink and bath were both blocked, and there was visible mold behind the glass panels in the shower — not what you want in a hotel bathroom. The bathroom light didn’t work properly; when it did come on, it switched itself off while I was still in there. The shower offered no privacy from the rest of the room and had no rail or screen, so water splashed everywhere. The in-room fridge didn’t work at all, and the carpet was an odd, almost synthetic material. The lift felt rickety every time I used it, and the bar refreshments were extortionately priced.
The staff clearly do their best, but the basics — working plumbing, a clean shower, a functioning fridge and lights — should be sorted first. The comfy bed and helpful team weren’t quite enough to make up for the rest.