Arc House Madrid

Property class: 1
Central hotel connected to a rail/subway station, steps from Puerta del Sol

Choose dates to view prices

Arc House Madrid offers a great location, putting you within just a 10-minute walk of Puerta del Sol and Plaza Mayor. Also, Gran Via and National Prado Museum are within a 15-minute walk. Public transportation is just a short walk: Sol Station is 2 minutes and Sevilla Station is 4 minutes.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Air conditioning
  • Communal living room
  • Vending machine
  • Microwave in a common area
  • Refrigerator in a common area
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • TV in a common area
The current price is $62
$68 total
includes taxes & fees
Oct 13 - Oct 14

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Double Room

A bedroom with a wooden headboard, a checkered bedspread, a bedside table with a lamp, and a door.

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Shared Bathroom

A bedroom with a wooden floor, a bed with a blue and white duvet, a green chair, a wooden headboard, a chandelier, and a TV mounted on the wall.

Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Basic Double Room, Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for One bed in a Mix Shared Dormitory for maximum 10 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Mix Shared Dormitory for maximum 10 people

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for One bed in a Mix Shared Dormitory 12 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Mix Shared Dormitory 12 people

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 8 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Mix Shared Dormitory for 8 people

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 6 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Mix Shared Dormitory for 6 people

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 4 people

A bunk room with three bunk beds, a wardrobe, and a brick wall.

One bed in a Mix Shared Dormitory for 4 people

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for One bed in a Female Shared Dormitory for 8 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Female Shared Dormitory for 8 people

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

Deluxe Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Basic Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Bed in dormitory ONE BED

  • Sleeps 1

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About the neighborhood

Map
CALLE DE LA VICTORIA 2, Madrid, Madrid, 28002

What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza de Santa Ana - 2 min walk - 0.2 km
  • Gran Via - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • San Miguel Market - 8 min walk - 0.7 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive
  • Madrid Recoletos Station - 17 min walk
  • Madrid (XOC-Atocha Train Station) - 20 min walk
  • Madrid Atocha Station - 21 min walk
  • Sol Station - 2 min walk
  • Sevilla Station - 4 min walk
  • Gran Via Station - 6 min walk

Restaurants

  • ‪Museo del Jamón - ‬1 min walk
  • ‪La Casa del Abuelo - ‬1 min walk
  • ‪La Birra Bar - ‬1 min walk
  • ‪La Fontana de Oro - ‬1 min walk
  • ‪VIPS - ‬1 min walk

About this property

Arc House Madrid

  • Arc House Madrid offers a great location, putting you within just a 10-minute walk of Puerta del Sol and Plaza Mayor. Also, Gran Via and National Prado Museum are within a 15-minute walk. Public transportation is just a short walk: Sol Station is 2 minutes and Sevilla Station is 4 minutes.

At a glance

Hotel size

    • 23 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 10:00 PM
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Shared microwave
  • Shared refrigerator

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Television in common areas
  • Communal living room
  • Lockers available

Accessibility

  • Well-lit path to entrance
  • 1 stairs to reach property

Room amenities

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • 3 bathrooms
  • Hair dryer (on request)

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Late check-in between 10:00 AM and 10:30 AM can be arranged for an extra charge of EUR 10
  • Late check-out can be arranged for an extra charge of EUR 4 (subject to availability)
  • Towels are available for an extra charge of EUR 3 per person, per stay (or guests may bring their own)

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Arc House Madrid Hotel
Arc House Madrid Madrid
Arc House Madrid Hotel Madrid

Frequently asked questions

Are pets allowed at Arc House Madrid ?

Sorry, pets aren't allowed.

Is parking offered on site at Arc House Madrid ?

Sorry, there's no onsite parking at Arc House Madrid .

What are the check-in and check-out times at Arc House Madrid ?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of EUR 4 (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Arc House Madrid ?

No, this hotel doesn't have a casino, but Casino Gran Via (7-min walk) is nearby.

What's the area around Arc House Madrid like?

Arc House Madrid is in Madrid Centro, a short 2-minute walk from Sol Station and 6 minutes' walk from Plaza Mayor.

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Reviews

Arc House Madrid Reviews

7.6

Good

7.6

Cleanliness

7.2

Amenities

7.6

Staff & service

7.4

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Really friendly helpful staff in very convenient location
Verified review

2/10 Poor

DO NOT STAY HERE IF YOU VALUE SLEEP AND PEACE OF MIND!!! The staff was incredibly argumentative and gave multiple misrepresentations and tried to charge me for things that did not exist as possibilities to be charged for. They will blame it on not understanding. I never got more than three hours of sleep here. In addition to the noise from the street below (the room has very poor soundproofing) and the other guests' loud snoring, I also would have to flick away bugs from my bed while I lay awake at night. They do not have ample restroom facilities either. After the men's shower flooded, I was told I had to use the women's shower. Moreover, they shut off the water in the only bathroom, meaning the toilets could not flush and I could not wash my hands. Paying an extra amount to purchase a new hotel and check out early was well worth it for my health and sanity.
Verified review

2/10 Poor

First off there is NOT A/C in the rooms so having 12 people in a room during 30 degree heat was brutal and what added salt to the wound is that the only source of comfort provided was a wool blanket, as if that would be of use. The mattress is about 2 inches thick and you can feel the metal bars press on your spine as you lay down. Whats worse in the metal bars making the bunk bed are so cheap that when the person on the top or bottom bunk so much as readjusts their sleeping position, it shakes the whole bed. I understand hostel aren’t meant to be luxurious by any sort, but I would describe this experience something closer to psychological torture than a place to stay. At about 5am I gave up on trying to sleep and hung out in the common space until things in the area began to open. The couch was more comfortable than the bed. Would have rather slept on that. The staff was friendly and helpful though.
Verified review

10/10 Exceptional

Nice place
Verified review

10/10 Exceptional

Cleanness safety and great find
Verified review

10/10 Exceptional

Excellent!
Verified review

10/10 Exceptional

I had to check in late but the staff made it super easy for me and were very friendly and welcoming
Verified review

8/10 Very good

Good hostel experience, unfortunately the other guests in the room were a little obnoxious. . .
Verified review

2/10 Poor

could not check in since there was nobody in the front desk and no contact information. other guests told me they stayed outside all night
Verified review

10/10 Exceptional

Very good
Verified review

2/10 Poor

.
Verified review

2/10 Poor

The property never allowed me to stay they would not open the door worst experience ever
Verified review

2/10 Poor

Noisy and really bad customer/front desk service
Verified review

8/10 Very good

The first was extremely cheap, and we all just needed to be there for hours (we didn't stay overnight), so we chose a shared room. It is a budget hotel, so yes, it is going to smell funny, the bathrooms won't be very clean and tidy, and you won't have any fancy accommodations, furniture, or pretty much anything else. So it works for us, but I won't stay longer than one night.
Verified review

2/10 Poor

Room was dirty shower was shared between 10 rooms and ran out of hot water every day. Staff were terrible difficulty and hard to deal with. I would avoid this hostel is possible. However the location and neighborhood was incredible absolutely loved Madrid and would highly recommend but do not stay here. Laundry machines was broken, kitchen appliances did not work, staff “worked” a few hours a day check in was impossible check out was difficult and they tried to change you extra for everything.
Verified review

2/10 Poor

I wrote explaining I was not going to be able to show and please change the Reservation or Canceled they Never got back to me, not even for being polite
Verified review

2/10 Poor

We suffered discrimination in this hostel because we are Iranian and as Iranians we don’t have credit cards on our name. we planning to sue them. As Iranians we are victims of geopolitical pressure not allowing us to have access to international cards and this hostel took our money and rejected us for our lack of rights as Iranians. This is racism at his best
Verified review

2/10 Poor

Very bad and unprofessional service
Verified review

8/10 Very good

La única pega que le pondría al alojamiento es que te cobran un suplemento por dejar las maletas cuando haces el check-out, algo que normalmente es gratuito. Un espejo en la habitación tampoco estaría mal. Por lo demás ha cumplido con las expectativas. Limpio, económico y muy céntrico.
Verified review

10/10 Exceptional

Installations et équipements impeccables. L'emplacement central est idéal pour les visites et sorties. Notre chambre privative côté rue était étonnamment calme et très bien isolée, malgré l'importante circulation piétonne jusque tard dans la nuit et la présence de bars dans la rue. Très satisfaits de notre séjour !
Verified review

10/10 Exceptional

Muito bom atendimento, mas poderia ser melhor no quesito de atender e receber o cliente que não fala sua língua e nem conhece os costumes do lugar. Sei que não é um hotel, mas o atendimento deverei ser no mesmo padrão pois somos clientes e não é o estabelecimento que nos faz um favor em nos receber.
Verified review

10/10 Exceptional

Muito bom o serviço de atendimento
Verified review

10/10 Exceptional

Very nice place to stay for visitor
Verified review

10/10 Exceptional

si
Verified review

10/10 Exceptional

Muy limpio el lugar , la ubicacion me gusto mucho y la buena recepcion , me gusto mucho ese lugar,es una construcción antigua pero muy bien conservada volveria sin dudarlo