Escape to The Resort @ Dolphin Heads, where the sound of waves gently lapping at the shore sets the tone for a relaxing getaway. With a poolside bar, white sand beach, and activities like beach volleyball, this hotel is perfect for soaking up the sun. Guests can enjoy al fresco dining at Salt Restaurant/Bar or unwind in their own little slice of paradise.
Northern Beaches Central Shopping Centre - 6 min drive - 7.0 km
Northern Beaches Bowls Club - 6 min drive - 7.4 km
Bucasia Beach - 9 min drive - 9.9 km
Getting around
Mackay, QLD (MKY) - 24 min drive
Mackay Station - 21 min drive
Mapalo Station - 33 min drive
Nabilla Station - 34 min drive
Restaurants
McDonald's - 6 min drive
The Andergrove Tavern - 14 min drive
The Coffee Shop Northern Beaches - 6 min drive
Sorbellos - 13 min drive
Red Rooster - 12 min drive
About this property
The Resort @ Dolphin Heads
Situated by the ocean, The Resort @ Dolphin Heads is a great choice for a stay in Mackay. After a dip in one of 3 outdoor pools, guests can grab a bite to eat at Salt Restaurant/Bar, which serves seafood and is open for breakfast, lunch, and dinner. A poolside bar and a children's pool are offered, and in-room conveniences include refrigerators and microwaves.
At a glance
DONE
Hotel size
50 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 1 percent for credit card payments
The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking limited
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekend mornings 8:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
Private dining
Private picnics
Snack bar/deli
Traveling with children
Children's pool
Playground
Children's menu
Pool gate
What to do
On the beach
Beach volleyball
Access to nearby health club
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Skydiving nearby
Fishing nearby
Working away
Meeting room
Conference center (2153 square feet of space)
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Pool loungers
Pool umbrellas
Romance packages
Facilities
6 buildings/towers
Built in 1990
Garden
Picnic area
Terrace
3 outdoor pools
Banquet hall
Outdoor entertainment area
Outdoor furniture
Walkway to water
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
DVD player
Flat-screen television
Digital TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Furnished balcony/patio
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Food and drink
Refrigerator
Microwave
More
Daily housekeeping (surcharge)
Access via exterior corridors
Special features
Dining
Salt Restaurant/Bar - This poolside restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 5 to 22 for adults, and AUD 8 to 20 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1 percent
Housekeeping is offered for an extra charge
Children & extra beds
Cribs/infant beds are available for AUD 30.0 per day
Rollaway beds are available for AUD 30.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 3830574
Also known as
Dolphin Heads Resort
Dolphin Heads Resort
The Resort Dolphin Heads Hotel
The Resort @ Dolphin Heads Hotel
The Resort @ Dolphin Heads Dolphin Heads
The Resort @ Dolphin Heads Hotel Dolphin Heads
Frequently asked questions
Does The Resort @ Dolphin Heads offer free cancellation for a full refund?
Yes, The Resort @ Dolphin Heads does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Resort @ Dolphin Heads?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at The Resort @ Dolphin Heads?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Resort @ Dolphin Heads?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Resort @ Dolphin Heads?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at The Resort @ Dolphin Heads and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes volleyball. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a picnic area and a garden. The Resort @ Dolphin Heads also has access to a nearby health club.
Are there restaurants at or near The Resort @ Dolphin Heads?
Yes, Salt Restaurant/Bar offers alfresco dining, seafood, and pool views.
Does The Resort @ Dolphin Heads have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around The Resort @ Dolphin Heads like?
The Resort @ Dolphin Heads is in Dolphin Heads. Popular attractions include Eimeo Beach, which is 3 minutes away by car.
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Reviews
The Resort @ Dolphin Heads Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
7.8
Location
7.4
Staff & service
6.8
Property conditions & facilities
Popular mentions
Room
Restaurant
View
Service staff
Location
Breakfast
Air conditioning
Bed
Bar
Lobby
Reviews
Verified
8/10 Very good
Jan 27, 2026
Room was great, very clean. Beautiful view of the beach.
Skye
Skye, 3-night trip
Verified
10/10 Exceptional
Dec 17, 2025
Spotless uncluttered room
Easy check in
Very obliging friendly hosts
Robyn
Robyn, 2-night trip
Verified
10/10 Exceptional
Apr 6, 2026
Curtains had mould. Ants on bathroom walls and kitchen bench. Could not use kitchen facility as we did not have a stove in our room. $25 each for cocktails that bar staff had no idea how to make. No room service or any services were available. The view was great though. I would not recommend.
Cynthia
Cynthia, 4-night trip
Verified
6/10 Good
Jan 5, 2026
Room great pity restaurant wasn’t open on Saturday night
Gavin
Gavin, 1-night trip
Verified
8/10 Very good
Jan 4, 2026
Room was great, view was fantastic, would recommend to others.
Door lock needs replacing as very hard to open with key
Warren
Warren, 1-night trip
Verified
8/10 Very good
Jul 23, 2025
A quiet stay with a lovely view.
Annette
Annette, 2-night trip
Verified
8/10 Very good
Feb 7, 2026
The room was spotless; however, we had a problem with the water in the bathroom. It took us a long time to shower because, for some reason, the water would stop coming out, and we had to wait for it to start again.
Rabeca
Rabeca, 1-night trip
Verified
6/10 Good
Jan 5, 2026
No staff around. Clean but needing maintenance. Lots of Ants. Verandah roof leaking. Outdoor table and chairs in need of replacing
Vicki
Vicki, 1-night trip
Verified
10/10 Exceptional
Nov 8, 2025
The room was cleaned and perfect 1st floor view.Only disappointment was no onsite restaurant, no sink to wash up had to use bathroom one and wrong code for carpark and entry. Once we found the manager on the phone all was good and perfect. The view the gardens are very nice and well set out we will be back
Keith
Keith, 3-night trip
Verified
10/10 Exceptional
Jun 22, 2025
Check in was a breeze, the customer service from owners and cafe staff impeccable. The grounds are stunning with the most amazing views. Rooms were clean and well appointed. Can't wait to plan my next trip
Michelle
Michelle, 2-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Checking in was incredibly easy. The clear instructions, sent directly to my mobile, were perfect for someone like me arriving late at night and leaving early in the morning. The room itself was very spacious with a very and a comfy bed. The view from the balcony was truly breathtaking. I'd highly recommend it as a place to spend some quiet time and just soak in the views.
Carlos
Carlos, 1-night trip
Verified
8/10 Very good
Mar 14, 2025
Large pool and great sea view.
Ingrid
Ingrid, 1-night trip
Verified
8/10 Very good
May 25, 2025
Staff were courteous and happy to assist if needed.
Graham
Graham, 3-night trip
Verified
10/10 Exceptional
Oct 29, 2023
Great place to stay. Loved the views
Amy
Amy, 2-night trip
Verified
10/10 Exceptional
Aug 28, 2024
Great for families
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
May 27, 2025
Amazing
The room was great with a beautiful view off the balcony.
The onsite restaurant & bar were amazing, the food was fantastic & the cocktails were also delicious :)
Tina
Tina, 2-night trip
Verified
10/10 Exceptional
Aug 29, 2024
View from the room was incredible, pool area was lovely. Restaurant food was very good, loved the Neptune Chicken 😋
Carl
Carl, 1-night trip
Verified
10/10 Exceptional
Mar 2, 2024
Great place to relax and vety friendly staff and atmosphere
Anthony
Anthony, 1-night trip
Verified
10/10 Exceptional
Oct 5, 2023
Beautiful place by ocean, spacious room with everything you need for a comfortable stay.
Katrina
Katrina, 1-night trip
Verified
10/10 Exceptional
Aug 7, 2023
Lovely place to stay. Beautiful place and view. Yummy food at the restaurant. Would stay again.
margaret
margaret, 2-night trip
Verified
10/10 Exceptional
Mar 21, 2024
The staff were exceptionally helpful and friendly.
Sonia
Sonia, 1-night trip
Verified
8/10 Very good
Jul 1, 2024
Outstanding views over the southern Whitsunday islands
Warren
Warren, 4-night trip
Verified
8/10 Very good
Sep 14, 2023
Clean and tidy with friendly staff and a beautiful view from my room. Reasonable rates with dining option.
Cassie
Cassie, 2-night trip
Verified
6/10 Good
Oct 6, 2025
Woman’s hair on the bathroom floor on arrival. Dirty balcony tiles and no staff serviced the room throughout the entire stay.
Michael
Michael, 5-night trip
Verified
8/10 Very good
Mar 3, 2025
Great outlook over ocean. Pools beautiful and clean. Overall condition of property is tired and restaurant average.