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HOTEL illuster - Urban & Local

4.0 star property
Adventure Uster hotel with restaurant, connected to a shopping center

Choose dates to view prices

Take in the views from the rooftop terrace when you stay at HOTEL illuster - Urban & Local. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. A bar/lounge, a fitness center, and a snack bar/deli are other highlights. Fellow travelers like the overall property condition.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Self parking
  • Coffee shop/cafe
  • Spa services
  • Business center
  • 2 meeting rooms
  • Airport shuttle
  • Limo/town car service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Television
The current price is $202
$219 total
includes taxes & fees
Jun 14 - Jun 15

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double or Twin Room

7.6 out of 10
Good
(4 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Triple Room, Balcony

Family Triple Room, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Triple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Junior Double or Twin Room, 1 King Bed, Balcony

Junior Double or Twin Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Double or Twin Room, 1 King Bed, Balcony

  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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8.2 out of 10, Very Good, 112 reviews
The price is $171
$187 total
includes taxes & fees
Jun 4 - Jun 5
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About the neighborhood

Map
Zürichstrasse 14, Uster, ZH, 8610

What's nearby

  • Uster Castle - 6 min walk - 0.5 km
  • Bahnhofstrasse - 21 min drive - 25.9 km
  • Letzigrund Stadium - 22 min drive - 26.4 km
  • Zoo Zurich - 23 min drive - 25.1 km
  • Lindt & Sprüngli Chocolateria - 32 min drive - 37.2 km

Getting around

  • Zurich Airport (ZRH) - 26 min drive
  • Uster Station - 5 min walk
  • Nänikon-Greifensee Station - 5 min drive
  • Schwerzenbach Station - 7 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪U-Boot Bar - ‬5 min walk
  • ‪Café Steiner Uster - ‬4 min walk
  • ‪Blaser's - ‬5 min walk
  • ‪Taverna Poseidon - ‬7 min walk
  • ‪Argentina Steakhouse Uster - ‬9 min walk

About this property

HOTEL illuster - Urban & Local

  • Take in the views from the rooftop terrace when you stay at HOTEL illuster - Urban & Local. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. A bar/lounge, a fitness center, and a snack bar/deli are other highlights. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 6:30 AM - 10:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (CHF 9 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Transfers

    • Airport shuttle from 6:30 AM to 10:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Shopping
  • Discount at nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Ski equipment rentals nearby
  • Scuba diving nearby

Working away

  • Business center
  • 2 meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Fitness center
  • Shopping mall on site
  • Bicycle parking
  • Spa services
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Ustaria - Overlooking the garden, this bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare.
Ustaria Bar & Terrace - Overlooking the garden, this restaurant specializes in Regional cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 22 for adults and CHF 11 for children
  • Airport shuttle service is offered for an extra charge of CHF 80.00 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CHF 45.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 15 per pet, per night

Parking

  • Covered self parking costs CHF 9 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Mobile payment options include: Google Pay and Apple Pay.

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Garni Illuster

Hotel Garni Illuster

Hotel Illuster

Hotel Illuster

HOTEL illuster Urban Local

Illuster Urban & Local Uster

HOTEL illuster - Urban & Local Hotel

HOTEL illuster - Urban & Local Uster

HOTEL illuster - Urban & Local Hotel Uster

Frequently asked questions

Does HOTEL illuster - Urban & Local offer free cancellation for a full refund?

Yes, HOTEL illuster - Urban & Local does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at HOTEL illuster - Urban & Local?

Yes, pets are welcome, with a limit of 1 total. There's a charge of CHF 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at HOTEL illuster - Urban & Local?

Yes. Self parking costs CHF 9 per night. Electric vehicle charging is available.

Is airport shuttle service offered by HOTEL illuster - Urban & Local?

Yes, an airport shuttle is available from 6:30 AM to 10:00 PM on request. The charge is CHF 80.00 per person one-way.

What are the check-in and check-out times at HOTEL illuster - Urban & Local?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.

Is there an onsite casino at HOTEL illuster - Urban & Local?

No, this hotel doesn't have a casino, but Swiss Casinos Zurich (19-min drive) and Swiss Casinos Pfaeffikon-Zurichsee (24-min drive) are both nearby.

What is there to do at HOTEL illuster - Urban & Local and nearby?

Have fun with activities like fishing, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy amenities like a fitness center, spa services, and a garden.

Are there restaurants at or near HOTEL illuster - Urban & Local?

Yes, Ustaria offers local cuisine and garden views.

What's the area around HOTEL illuster - Urban & Local like?

HOTEL illuster - Urban & Local is in the heart of Uster, a short 5-minute walk from Uster Station.

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Reviews

HOTEL illuster - Urban & Local Reviews

8.4

Very Good

9.0

Cleanliness

7.2

Location

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was fantastic with a superb selection and excellent quality. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Store
Breakfast
Service staff
Room

Reviews

Verified

10/10 Exceptional

Friendly and helpful staff!
Elizabeth, 4-night trip
Verified

8/10 Very good

the staff were very helpful. I found the room to be too hot even with the windows open. The mattress was very comfortable.
David, 2-night trip
Verified

8/10 Very good

Better to stay when not so hot out!

Make sure you check in before 9 pm. Hard to get into hotel without a key. Unfortunately we were there during a somewhat of a heat wave and didn’t realize there would be no air conditioning and very slow fan. However breakfast was great, staff was friendly and a convenient location.
Lee Ann, 2-night trip
Verified

10/10 Exceptional

Amazing hotel
Rashid, 1-night trip
Verified

10/10 Exceptional

The friendliness of staff and the breakfast. I highly recommend Illuster Hotel
Verified

10/10 Exceptional

It was wonderful, unfortunately we could only stay for one night!
Markus, 1-night trip
Verified

10/10 Exceptional

Super!
Anzhela, 1-night trip
Verified

10/10 Exceptional

we will be back :) thanks
Robin, 6-night trip
Verified

10/10 Exceptional

.
Abbass J., 2-night trip
Verified

10/10 Exceptional

Hotel with a nice Garden

The breakfast is poorer and could be improved a little bit. I see it the same since 9 years already. Otherwise the Hotel is great, after the renovation. Spacious rooms, a lot of light due the big window. Really nice garden on the top of the shops, a place where you can relax a bit after a long day. The Mall is right below of you, with many shopping possibilities.
Daniel, 2-night trip
Verified

10/10 Exceptional

We had a lovely stay at Hotel Illuster. It was a last minute booking as we had arrived in Switzerland and did not like our original accommodation we booked (another hotel) so got online and found this one instead. The receptionists were welcoming and helpful. The hotel is on top of a shopping mall and we parked underneath the mall. We had to pay a small charge at the hotel to park there. The hotel is in a nice area with quite a few shops and restaurants. Not far from the hotel is the countryside and mountains and we had a great time exploring the surrounding area. Our room had a balcony and the view was pretty good. The hotel was clean and quiet.
Stelios, 3-night trip
Verified

10/10 Exceptional

Saubere Zimmer, Tolles Fruhstuck
Jorge, 1-night trip
Verified

10/10 Exceptional

Einzigartig
Christian, 2-night trip
Verified

8/10 Very good

Super Auswahl beim Frühstück
Christian, 1-night trip
Verified

10/10 Exceptional

Alles bestens. Schöne, moderne Einrichtung. Sehr ruhig, trotz Großbaustelle gegenüber. Da lobe ich die Schweizer, die auch viel Wert auf Lärmvermeidung und Ruhezeiten legen.
Viktor, 2-night trip
Verified

8/10 Very good

Alles sauber und das Personal sehr freundlich.
Marcel, 1-night trip
Verified

10/10 Exceptional

Ja
Alexandra, 1-night trip
Verified

10/10 Exceptional

Mit allem...es war super
Alessandra, 2-night trip
Verified

8/10 Very good

Ideales Stadthotel mit fachmännischer Führung
Marc, 1-night trip
Verified

6/10 Good

Oui
Alice, 1-night trip
Verified

8/10 Very good

Gesundes, gut beschriftetes Buffet, freundlicher Empfang
Silvia, 1-night trip
Verified

10/10 Exceptional

Mycket god standard i ett lugnt område. Nära tågförbindelse till/från Zürich.
Thomas Emmett, 2-night trip
Verified

6/10 Good

Alles okay, wenn die AC funktioniert hätte

Zimmer sauber und Frühstück war auch gut. Leider hatte ich das Pech, dass die Klimaanlage nicht ging. Und dies sei in der 8 Etage wohl bekannt.
Gregor, 1-night trip
Verified

8/10 Very good

Zimmer 805 war nicht sauber geputzt, überall sind lange blonde haare gewesen.. sogar in bett.. boden war nicht sauber gesaugt…
Petra, 1-night trip
Verified

8/10 Very good

Unschlagbar zentral in Uster gelegen, hervorragendes Personal. Tiefgarage und Einkaufcenter im Haus, Fahrstuhl verbindet Hotel direkt mit beidem, leider nur 1 Fahrstuhl. Angenehmes Ambiente in Frühstück / Barbereich. Terrasse und Dachgarten vorhanden. Leider Badezimmer Wanne eng, mit hohen Wänden und rutschig. Hab mich beim Duschen unsicher gefühlt. Obwohl in 5. Etage oft Geruchsbelästigung durch Raucher auf Terrasse.
Christoph, 3-night trip